SCIS Ltd 

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Rated 5 out of 5 stars

I had great experience with cavity wall insulation done recently, Jack W, who did the fans, and John H, who handled the cavity walls, were both absolutely brilliant. They were lovely, respectful, an... See more

Company replied

Rated 5 out of 5 stars

Had both my extraction fans and cavity wall insulation done recently, and I honestly couldn’t be happier with the service. Jack W, who did the fans, and John H, who handled the cavity walls, were both... See more

Company replied

Rated 5 out of 5 stars

The team arrived earlier than expected and were very professional.They explained what was happening and answered any questions. They explained it would be bit noisy fort short period as they prepared... See more

Company replied

Rated 5 out of 5 stars

Straight forward installation of our Solar System & completed in one day ! Very pleased with the help and advice given by Jack Williams. The booking was handled by Lindsey Saad who kept us informed... See more

Company replied

Company details

  1. Energy Equipment and Solutions
  2. Insulation Contractor
  3. Solar Energy Company

Written by the company

Hello. We’re SCIS. A national leader in home energy efficiency formerly known as South Coast Insulation Services. Whether you're a homeowner, tenant or a business, our mission is clear: to help you save money, energy, and the planet. Our broad range of services - from Wall Insulation to Solar PV and Heat Pump installation - are designed to help make your home more valuable, comfortable and cost-efficient. With SCIS, you can be sure you’re in safe hands. As a longstanding industry leader, we bring a strong commitment to quality, sustainability, and innovation. Plus, we're proud to be fully accredited by Trustmark, the UK Government's Endorsed Quality scheme, and close partners with some of the UK's biggest energy firms such as Scottish Power, EDF and E.ON. So upgrade your property with us today, and take control of your energy usage, bills and carbon footprint


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Loft and Cavity wall insulation.

Over all a good and quick experience , would have been a five star if the installer of the loft insulation had not dislodged the bathroom down lighters out of place and left them down slightly. Workmen polite and helpful. Thankyou to Jack Williams.

September 30, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for taking the time to leave us a review — we're really pleased to hear that overall you had a good and quick experience, and that our team was polite and helpful throughout. We're especially glad to hear Jack Williams made a positive impression — we'll be sure to pass on your thanks to him!

We’re sorry to hear about the issue with the bathroom downlighters being dislodged during the loft insulation installation. That’s certainly not the standard we aim to uphold, and we appreciate you bringing it to our attention. If you’d like us to take a look or provide advice on getting this corrected, please don’t hesitate to reach out.

Thanks again for your feedback — it really helps us improve our service.

Rated 5 out of 5 stars

Solar panels installed without issue or hinderance at mother-in-laws bungalow

Solar panels installed at my mother-in-law’s bungalow Claverley - end Sept 2025.
No issues at all and installed and finished in a timely manner. Electrician arrived as planned so I could let him
In and left him to it as Gill was in hospital on that day. Final follow up call from Jack Williams to confirm it’s all good to go was useful.
Happy with end to end service from survey to installation. Looking forward to seeing what savings can be made.

October 6, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for your kind review. We're really pleased to hear that everything went smoothly with your mother-in-law’s installation in Claverley and that our team met expectations at every stage. We'll be sure to pass your feedback on to Jack and the rest of the team. Wishing Gill a speedy recovery—and we hope you start seeing those savings very soon!

Best regards,
The SCIS Team

Rated 5 out of 5 stars

Excellent service

The guys who came to fit the solar panels, from the scaffolders, the fitters, electricians and a follow up call from Jack Williams, we're all lovely. The work was carried out quickly and efficiently.

October 1, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for your lovely review! We're so pleased to hear that every part of your installation—from the scaffolders to the electricians—went smoothly and that Jack's follow-up call was helpful. We'll pass your kind words on to the whole team. If there's anything you need moving forward, don’t hesitate to get in touch!

Best regards,
The SCIS Team

Rated 5 out of 5 stars

Fast

Fast, friendly service. Jack Williams from customer services was very helpful.

October 3, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind feedback! We're really pleased to hear you received fast, friendly service and that Jack was able to assist you. We'll be sure to pass on your comments to him. If you need anything else, we're always here to help!

Best regards,
The SCIS Team

Rated 5 out of 5 stars

Excellent service by team of great guys

Excellent service, a straight forward installation. Thanks Jack Williams for your advice and help of understanding how everything works.

August 29, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for your great feedback!

We’re pleased to hear your installation went smoothly and that Jack Williams was able to support you with clear advice and guidance. We’ll be sure to pass on your thanks to him.

We really appreciate you taking the time to leave a review!

Best regards,
The SCIS Group Team

Rated 5 out of 5 stars

Because thework men where very…professional

Because the work men where very professional they no trouble to me or my wife.did there job with great professionalism and cleaned up any mess.it was a pleasure to meet them no complaints what so ever.

October 3, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind words!

We’re really glad to hear that the team made a great impression and carried out the work professionally and respectfully. It’s fantastic to know they left everything clean and tidy and that the experience was a positive one for you and your wife.

We truly appreciate your feedback and support!

Rated 4 out of 5 stars

The lad that came to install my solar…

The lad that came to install my solar panels was great, very polite and very efficient in his work.

October 4, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for your lovely feedback!

We're so pleased to hear that your installer was polite, efficient, and delivered great service during your solar panel installation. We’ll be sure to pass your comments on to the team – they’ll really appreciate it!

If there's anything you need going forward, feel free to reach out.

Rated 5 out of 5 stars

We’re very pleased with our new solar…

We’re very pleased with our new solar panels, from start to finish. All was completed in a couple hours, very friendly installers. Had a friendly follow up phone call from Jack Williams just to make sure everything went to plan and that we’re happy. Would definitely recommend thank you.

October 3, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind words! We're delighted to hear that you're pleased with your new solar panels and that the installation went smoothly.

It's great to know our installers made a positive impression, and we're especially glad Jack's follow-up call helped ensure everything met your expectations.

We truly appreciate your recommendation—it means a lot to us.

If you have any questions in the future or need support, please don’t hesitate to get in touch.

Rated 5 out of 5 stars
SCIS Ltd logo

Reply from SCIS Ltd

"Thank you for your kind words! We're pleased to hear everything was completed quickly and to your satisfaction. It's great to know Jack Williams provided clear explanations and a friendly, efficient service. We'll be sure to pass along your thanks!"

Rated 5 out of 5 stars

Arrived when stated.

Arrived when stated.. Fluent in the work they were carrying out. Very polite. No problems at all

September 23, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

"Thank you for your feedback! We're glad to hear everything went smoothly and that you found our team punctual, skilled, and polite. If you need anything in the future, don't hesitate to reach out."

Rated 5 out of 5 stars

Replacing Insulation

Replacing Insulation. Quick progress made job done very quickly.
Good comunication over phone.

September 15, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for taking the time to share your feedback.

We're glad to hear the insulation replacement was carried out quickly and efficiently, and that our communication over the phone met your expectations. It’s always great to know when things run smoothly.

If there's anything else we can help you with, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic. Hard working professional polite. Can't fault them. Fantastic highly recommended

September 23, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind words!

We’re thrilled to hear you found the team to be hardworking, professional, and polite. Feedback like this really means a lot to us, and we truly appreciate your recommendation.

If there’s anything else you need or if we can assist you further in the future, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Great service

Great service from this company great bunch of lads had a good laugh with them respected our property would highly recommend them and prompt after care from Jack Williams

September 24, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for your lovely feedback!

We're so pleased to hear you had a positive experience with our team — it's always great to know our installers were not only professional and respectful, but also brought a bit of good humour to the job!

We're especially glad to hear that Jack Williams was prompt in providing aftercare and support. We’ll be sure to pass your comments on to him and the rest of the team.

Thank you again for your recommendation — it means a lot to us.

Rated 4 out of 5 stars

The work men were friendly and polite…

The work men were friendly and polite and told us what was going on. They cleaned up after themselves.
We are just waiting for the scaffolding to be removed and our books on how to operate the system.

September 5, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

The work men were friendly and polite and told us what was going on. They cleaned up after themselves.
We are just waiting for the scaffolding to be removed and our books on how to operate the system.

Rated 5 out of 5 stars

Very respectful to property and…

Very respectful to property and informed us of the process.
Quick installation and in contact throughout.
Jack Williams made sure all our questions were answered.
Would recommend

September 22, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind feedback.

We're delighted to hear that you were happy with the installation process and the service provided. It's great to know that Jack Williams kept you informed throughout and ensured all your questions were answered.

Your recommendation means a lot to us, and we’ll be sure to pass your comments on to Jack and the rest of the team.

If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

First lots of lads were really polite…

First lots of lads were really polite friendly worked around me being at work they are a credit to the company
Second person was friendly and helpful did a good job again worked around me all in all happy with work

September 15, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind feedback! We're really glad to hear that our team made a great impression — it's fantastic to know they were polite, friendly, and respectful of your schedule throughout the work.

We’ll be sure to pass on your comments to everyone involved — they’ll be proud to hear they’re considered a credit to the company.

Thanks again for your trust and for sharing your experience — we’re so pleased you’re happy with the work!

Warm regards,

Rated 5 out of 5 stars

From the outset if this solar heating…

From the outset if this solar heating journey, I have nothing but praise for everyone who has kept me informed of what would be happening, I appreciate the courtesy call this morning from Mr Jack Williams and not just sending an email to be filled in , the men who did the work were very polite and respected my property despite working in really bad weather , may I thank everyone concerned for such an GREAT JOB Thank you again Sylvena Wellings

September 17, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Dear Sylvena,

Thank you so much for your kind words and for taking the time to share your experience. We’re absolutely delighted to hear that your solar heating journey has been such a positive one from start to finish.

We’ll be sure to pass on your appreciation to Jack Williams and the installation team — they’ll be thrilled to know their courtesy and professionalism made a lasting impression, especially under such challenging weather conditions!

It truly means a lot to us to know you felt well-informed, respected, and valued throughout the process. Thank you once again for your lovely feedback — and for trusting us with your home.

Warm regards,

Rated 3 out of 5 stars

There was no clear communication

There was no clear communication. The engineers installed the equipment and left without confirming or informing me that they've completed their job. They didn't even explain to me how the system works, no operating manual was left. This was really unprofessional to say the least.

August 27, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for your feedback, and I'm really sorry to hear about your experience.

Clear communication and a proper handover are absolutely part of our standard process, so it's disappointing to learn this wasn’t carried out correctly in your case. We completely understand how frustrating it must have been to be left without confirmation of completion or guidance on how to operate your new system.

We’d like to put this right. we can not find your account from the name left on the review if you could call us on 01329822845 A member of our team will be able to walk you through how the system works and ensure you have all the necessary documentation. If there’s anything else you feel hasn’t been addressed, please don’t hesitate to let us know — we’re here to help.

Thank you again for bringing this to our attention, and we’ll do our best to make sure your experience improves from here.

Rated 5 out of 5 stars

Good job

The installers were very polite and humorous, treating our house respectfully and did the work efficiently even in the poor weather.

September 16, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

We’re really pleased to hear that the installers were polite, respectful, and brought a bit of humour to the day — even with the poor weather. We always aim to treat our customers' homes with care and complete work efficiently, so it’s great to know that was your experience.

Thanks again for taking the time to share your thoughts!

Rated 5 out of 5 stars

Straight forward installation of our…

Straight forward installation of our Solar System & completed in one day ! Very pleased with the help and advice given by Jack Williams. The booking was handled by Lindsey Saad who kept us informed through the process.
Although our system is without a battery, energy savings are apparent even when there is no sunshine.
David Goddard

September 11, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind words and for taking the time to share your experience!

We're delighted to hear that the installation was straightforward and completed in just one day. It's great to know that Jack was able to provide helpful advice and support, and that Lindsey kept you well-informed throughout the process — we'll be sure to pass on your lovely feedback to them both.

Even without a battery, it's fantastic to hear you're already noticing energy savings. If you ever decide to explore battery options in the future, we’d be happy to help.

Thanks again for choosing us — and welcome to a greener future!

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