SCIS Ltd 

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Rated 5 out of 5 stars

I had great experience with cavity wall insulation done recently, Jack W, who did the fans, and John H, who handled the cavity walls, were both absolutely brilliant. They were lovely, respectful, an... See more

Company replied

Rated 5 out of 5 stars

Had both my extraction fans and cavity wall insulation done recently, and I honestly couldn’t be happier with the service. Jack W, who did the fans, and John H, who handled the cavity walls, were both... See more

Company replied

Rated 5 out of 5 stars

The team arrived earlier than expected and were very professional.They explained what was happening and answered any questions. They explained it would be bit noisy fort short period as they prepared... See more

Company replied

Rated 5 out of 5 stars

Straight forward installation of our Solar System & completed in one day ! Very pleased with the help and advice given by Jack Williams. The booking was handled by Lindsey Saad who kept us informed... See more

Company replied

Company details

  1. Energy Equipment and Solutions
  2. Insulation Contractor
  3. Solar Energy Company

Written by the company

Hello. We’re SCIS. A national leader in home energy efficiency formerly known as South Coast Insulation Services. Whether you're a homeowner, tenant or a business, our mission is clear: to help you save money, energy, and the planet. Our broad range of services - from Wall Insulation to Solar PV and Heat Pump installation - are designed to help make your home more valuable, comfortable and cost-efficient. With SCIS, you can be sure you’re in safe hands. As a longstanding industry leader, we bring a strong commitment to quality, sustainability, and innovation. Plus, we're proud to be fully accredited by Trustmark, the UK Government's Endorsed Quality scheme, and close partners with some of the UK's biggest energy firms such as Scottish Power, EDF and E.ON. So upgrade your property with us today, and take control of your energy usage, bills and carbon footprint


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Over the moon with the installation

Had my solar panels installed yesterday the three installers were very polite and professional. My wiring situation presented them with a problem or two which the team easily overcame. Very tidy job to say that I over the moon is an understatement.

Even had a follow up call from Jack to make sure that everything went well which of course it had.

Eric Osterholm in Wellington Somerset

July 16, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for taking the time to share your feedback — I’m really pleased to hear that your solar insulation installation went smoothly.

It’s great to know the team was friendly and professional, I’ll make sure your comments are passed on to everyone involved — they’ll really appreciate it.

If you have any questions down the line or need further support, please don’t hesitate to get in touch,
SCIS Team.

Rated 5 out of 5 stars

Excellent

From first contact to finishing was excellent all the guys who came from rep to installers all where brilliant did the work cleaned up after they was finished. Few days later had telephone call from Geraldine very friendly asking how everything went. Explained everything went will and I would definitely recommend scis ltd

June 27, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thankyou for the lovely feedback, im really happy you had a brilliant experience and will pass on your kind words to all involved.

Rated 5 out of 5 stars

Always kept me informed concerning…

Always kept me informed concerning installation. Answered queries promptly.
The four gentlemen who installed my system (roofers & electricians) were courteous and polite.
They cleaned up all rubbish and mess.

July 15, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your lovely message — we’re absolutely delighted to hear that you’re so pleased with the work carried out.

It’s great to know that both teams made such a positive impression, and I’ll be sure to pass your kind words on to those that attended and everyone involved. They’ll really appreciate hearing this.

We’re so glad you felt you were well informed, and it’s always a pleasure to hear that everything was done with care and respect for your home.

Thanks again for taking the time to share your experience — it truly means a lot.
SCIS Team

Rated 5 out of 5 stars

Brilliant job having new insulation in…

Brilliant job having new insulation in bungalow , the men were lovely and really quick , haven’t felt any difference yet but I’m sure it will make a difference, Geraldine Facchinello called today and was very helpful

July 15, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thankyou for the lovely feedback, im really happy you had a brilliant experience and will pass on your kind words to all involved.

Rated 5 out of 5 stars

From knock on door and meeting staff

From knock on door and meeting staff . Surveyor cam same day and a date was fixed for job . Which was completed within 3 weeks
Engineer Roman Beinarovics and his assistant Josh were very polite and tidy , if pots were moved they were put back . Considering the workmen had travelled a long way , job well done
Phone calls from Rachel and jack have been very helpful and polite
Wound recommend SCIS no problem
Sylvia pugh

May 21, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for taking the time to share your feedback — I’m really pleased to hear that your cavity wall insulation installation went smoothly.

It’s great to know the team was friendly and professional, I’ll make sure your comments are passed on to everyone involved — they’ll really appreciate it.

If you have any questions down the line or need further support, please don’t hesitate to get in touch,
SCIS Team.

Rated 5 out of 5 stars

Arrived on time

Arrived on time, workers very considerate with plants and pots around house,cleaned up before they left, Geraldine followed up with a call later on.

May 2, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind words and for taking the time to share your experience. We're really pleased to hear that you received great service and that Geraldine and the team were efficient, considerate, and punctual throughout.

We'll be sure to pass your feedback on to them—it means a lot to know their efforts made a positive difference.

Thank you again, and we truly appreciate your recommendation.

SCIS team.

Rated 5 out of 5 stars

Cavity wall installation

I recently had my wall cavities filled by this company and from the very first interaction it was an enjoyable experience the staff are incredibly friendly especially Geraldine in customer service :) they mainted great communication throughout the whole process they explained exactly what would be happening the workers that came out were friendly professional and incredibly polite I would recommend this company in a heartbeat 10/10 service all round thank you :)

June 26, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your lovely message — we’re absolutely delighted to hear that you’re so pleased with the work carried out.

It’s great to know that all teams made such a positive impression

Rated 5 out of 5 stars

CWI Installation

I had CWI installed the team was friendly and professional and the post work survey was fine too. Certificates and insurance details have been provided promptly

June 11, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for taking the time to share your feedback — I’m really pleased to hear that your cavity wall insulation installation went smoothly.

It’s great to know the team was friendly and professional, and that the post-work survey and documentation were handled promptly. I’ll make sure your comments are passed on to everyone involved — they’ll really appreciate it.

If you have any questions down the line or need further support, please don’t hesitate to get in touch,
SCIS Team.

Rated 5 out of 5 stars

Great Job

Absolutely chuffed to bits. Both teams were brilliant. Polite, respectful and friendly. Matthew Horne was our engineer and I couldn’t fault them. If something needed moving it was moved to safety and returned after everything was cleaned away. These guys don’t get enough credit, given the distance and time travelling that they have to do for this type of job.

June 20, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Hi Simone,
Thank you so much for your lovely message — we’re absolutely delighted to hear that you’re so pleased with the work carried out.

It’s great to know that both teams made such a positive impression, and I’ll be sure to pass your kind words on to Matthew Horne and everyone involved. They’ll really appreciate hearing this — as you rightly said, the effort they put in, especially with the travel and logistics involved, often goes unnoticed.

We’re so glad you felt well looked after, and it’s always a pleasure to hear that everything was done with care and respect for your home.

Thanks again for taking the time to share your experience — it truly means a lot.
SCIS Team

Rated 1 out of 5 stars

Absolutely awful experience

Absolutely awful experience. We had our initial survey done nearly 4 months ago and we still have heard nothing. We chase weekly and are told they’re waiting for a report from the surveyor that they can’t contact? No accountability, no phone calls to confirm any update. Complete waste of time at the moment

July 1, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

I'm very sorry to hear about your experience, and I completely understand your frustration. This is far from the standard of service we aim to provide, and I sincerely apologise for the delays and lack of communication you've encountered.

To ensure we can get this resolved as quickly as possible, please email us directly at contact@scisltd.co.uk. We’ll do all we can to help and provide you with a clear update.

Once again, I apologise for the inconvenience caused, and thank you for bringing this to our attention.

SCIS Team

Rated 4 out of 5 stars

The removal of the installation was…

The removal of the installation was shocking the mess that was left was unbelievable, 2 wks later the guys came to reinstall the installation was told they would be back in 10mins after taking photos and having to speak to a supervisor but they just disappeared, I rang and complained and the 2 lads they sent 2 days later were amazing they ran into an issue with balls coming into my kitchen but they were both straight on it and clearing them away they were both professional and able to laugh with me over it all they both deserve the praise for their actions and cleanliness

June 26, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for your honest feedback—I’m very sorry to hear about the initial experience you had with the removal and the lack of communication during the first reinstallation attempt. That’s certainly not the level of service we aim to provide, and I sincerely apologise for the inconvenience and frustration it caused.

That said, I’m really pleased to hear that the two team members who returned later were able to turn things around with their professionalism, quick thinking, and positive attitude. I’ll be sure to pass your praise on to them—they’ll truly appreciate it.

We’re grateful for your patience throughout and for taking the time to let us know both the positives and where we can improve.

SCIS team.

Rated 5 out of 5 stars

Great service

Great service, Jack The Handler was very efficient and polite. Very good workers that leave their work area clean and helped me move furniture for access.
Would recommend.

March 20, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind words and for taking the time to share your experience. We're really pleased to hear that you received great service and that Jack and the team were efficient, polite, and helpful throughout.

We'll be sure to pass your feedback on to them—it means a lot to know their efforts made a positive difference.

Thank you again, and we truly appreciate your recommendation.

SCIS team.

Rated 5 out of 5 stars

Wall cavity

Wall cavity. They was polite and friendly. Karen ramsdale 390 George Street Langwith Mansfield notts Ng20 9hj

June 26, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for your kind feedback, it's great to know we made a good impression!

Thanks for choosing us!

SCIS Team

Rated 5 out of 5 stars

From an initial knock on my door…

From an initial knock on my door through to installation i can't fault SCIS.

Everything was communicated clearly and quickly and engineers stuck to agreed timings.

Shout out to Craig Thomas (Install), Jack Williams and Lauren who handled everything brilliantly.
All come highly recommended

June 20, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your lovely feedback—it’s great to hear!

We’re really pleased everything went smoothly from the first point of contact right through to installation. Clear communication and sticking to our promises are really important to us, so it’s great to know we delivered on that.

We’ll make sure Craig, Jack, and Lauren see your kind words—they’ll really appreciate the shout-out!

Thanks again for taking the time to share your experience, and for recommending SCIS.

SCIS Team

Rated 5 out of 5 stars

Great service

Everyone was very friendly and professional , from Geraldine, who booked me in, to Ryan the engineer, to Jack who followed up.
The job was done with minimal fuss, and I knew what to expect.
Great service!
Thanks
Helen Wright

June 23, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind words!

We're really pleased to hear that you had a positive experience—from Geraldine handling your booking, to Ryan carrying out the work, and Jack following up. It's great to know everything was done smoothly and with clear communication.

Your feedback means a lot to us, and we'll be sure to pass on your comments to the whole team—they’ll really appreciate the recognition.

Thanks again for taking the time to share your experience!

SCIS Team

Rated 5 out of 5 stars

Jack Williams called .spoke very nice…

Jack Williams called .spoke very nice and very friendly.Had wall insulation done the guys did a excellent job.Very nice and clean job done.lovely lads

June 2, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you for the lovely feedback! We're so pleased to hear Jack made a great impression and that you were happy with the wall insulation work. We'll be sure to pass your kind words on to the team they’ll be chuffed to hear it! Thanks again for choosing us.

SCIS Team

Rated 5 out of 5 stars

The lads did a great job all the way…

The lads did a great job all the way through the installation and left my property clean and tidy and the after care was spot on my jack. Highly recommend to others.

June 20, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thanks so much for your kind words! We're really glad to hear you were happy with the installation and the aftercare. The team always aims to leave every property clean and tidy, so it’s great to know that came through. We really appreciate the recommendation.

SCIS Team

Rated 5 out of 5 stars

Great service from booking & survey…

Great service from booking & survey with Jack Williams survey to completion with Ryan Dimmick & the lads. They did a good job all round, quick & efficiently & left the job clean & tidy. Also it was nice to receive a follow up call from Jack to make sure everything was done & I was satisfied with the work.
Very happy with the service

May 22, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your kind words and positive feedback!

We're really pleased to hear that you had a great experience from start to finish, from your initial survey with Jack Williams to the installation by Ryan Dimmick and the team. It’s great to know the job was completed quickly, efficiently, and left clean and tidy.

We're especially glad Jack’s follow-up call added a personal touch and ensured everything met your expectations. Your satisfaction means a lot to us, and we’ll be sure to pass your comments on to the team.

Thanks again for taking the time to share your experience — we truly appreciate it.

SCIS Team

Rated 5 out of 5 stars

Great service

Great service,

Turned up on time, Ryan was polite and courteous, even took his shoes off to come inside :)! Work was completed quickly and without mess, very happy with the service and recommend highly.

Special shout out to Jack from customer services for his call to check if I was happy with the service, very polite man and great accent :)!

Thanks guys :)

June 11, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Thank you so much for your lovely review! We're thrilled to hear that you were happy with the service from start to finish.

It’s great to know Ryan made such a positive impression — we’ll be sure to pass on your kind words. And Jack will be especially pleased with the shout-out (and the compliment on his accent!)

We really appreciate your recommendation — thanks again for taking the time to share your experience.

All the best,
The SCIS Team 😊

Rated 5 out of 5 stars

SCIS were prompt on the days booked to…

SCIS were prompt on the days booked to do the work they needed to. They ensured everything was clean when they left. They were friendly, efficient and great with the work they needed to do. They accommodated to my two toddlers when doing the work and were really friendly to them too. Would definitely recommend.

Thank you
Mr and Mrs Akhtar

May 6, 2025
Unprompted review
SCIS Ltd logo

Reply from SCIS Ltd

Dear Mr. and Mrs. Akhtar,

Thank you so much for your kind words and for taking the time to leave such a thoughtful review.

We’re so pleased to hear that our team was not only efficient and tidy but also made the effort to be considerate around your little ones — that’s exactly the kind of experience we aim to deliver. Your recommendation means a great deal to us!

Wishing you all the best, and please don’t hesitate to reach out if we can help with anything in the future.

Warm regards,
The SCIS Team

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