One of the best websites for learning about baking, pastry making, cooking, business management... Many courses to choose from and options to complete at your own pace, without any worries. Plus, ther... See more
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Review summary
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I’ve been really enjoying the Scoolinary courses they’re full of practical techniques and chef-level tricks that are ideal for applying in a busy kitchen. The content is inspiring and perfect for anyo... See more
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Scoolinary is a great way to improve your cooking skills. You can choose lessons according to your needs and interests. I cook at home for my family and for me it is important, that the recipes could... See more
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⭐️⭐️⭐️⭐️⭐️ I joined Scoolinary about a year ago after seeing an ad for their Alfajores cookie course—it looked so authentic and delicious that I couldn’t resist signing up. And I’m so glad I did!... See more
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Company details
Written by the company
Escuela de Hostelería online con cursos de cocina, repostería, panadería, gestión y marketing
Contact info
4.4
Excellent
930 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
POOR SERVICE
Very poor administrative service. They will not refund you because of automatic payment even if you cancel on the very day they charge you. For me, this is a red flag. They are the only company I know, who will not work with their customers regardless of how unhappy they are with the services they provide. And they are the only company I know who will not do refunds because a customer forgot to cancel the subscription the day before.
All the negative comments below me are true.
- translations, video and audio are of poor quality
- process are not shown in most courses
- more talking than demonstrations
- and yes YOU CANNOT DELETE YOUR CREDIT CARD INFORMATION on the billing section like they said on the comment below me, because I tried. So yes, they are keeping your data because if not, you will be able remove your credit card information on the billing section like they claimed.
On the good note:
- they have a stellar cast of chefs
I tried reaching out to them but like I said, they will not work with you regardless of reasons. There goes my $100 down the drain. It sucks, but this is my experience with them. Very shady…
February 9, 2023
Unprompted review
Reply from Scoolinary
Hi,
We are sorry that your experience at Scoolinary was not the best. We work hard everyday to provide the best service possible to our students.
Regarding the automatic renewal of the subscription, we have clear policies that you can find on our FAQ. Even before making the purchase, we notify that the renewal is automatic and we send reminders 14 and 7 days before the renewal. You can cancel your subscription before the renewal on "Your name < My account < Billing < Cancel". This way, the subscription will not be renewed.
In addition, you can always delete the card information on "Your name < My Profile < Billing".
Regarding the courses, we are improving day by day, making the necessary adjustments to create the best experience to our users.
Thank you for your comments and we hope that your experience with Scoolinary gets better.
Best regards,
The Scoolinary Team
It is a great experience because it has…
It is a great experience because it has different types of recipes given by professional chefs and the results are always like the ones in the video. I also liked the idea of the certificate it’s really great.
January 23, 2023
Reply from Scoolinary
Hi,
Thank you for your comments. We are glad that you enjoy our courses.
We hope it gets better and better!
Regards,
The Scoolinary Team
There are way too many mistakes in the…
There are way too many mistakes in the english translation. The automatic voice dub is horrible also. The quizes are pointless.
The content is very good though.
January 31, 2023
Reply from Scoolinary
Hi,
We are sorry that you feel this way.
We have made improvements in 2023 since we have migrated to a new platform and the results had very good. The process of reviewing the audio translation and the subtitles were improved and we work every day to make sure that it keeps getting better.
We'll reach out to you to understand in what courses you have experienced this issue.
Thank you for your opinion.
Best regards,
Franco
Estafa
Me he dado de baja, y
Estan intentantando cobrar repetidamente. Tengo la targeta bloquejada.
January 30, 2023
Unprompted review
Reply from Scoolinary
Hola Mónica,
En Scoolinary, contamos con renovación automática de suscripción que puede ser cancelada en cualquier momento. Dicha información la puedes encontrar en nuestras Preguntas Frecuentes (enlace: https://www.scoolinary.com/pages/preguntas-frecuentes). Además, si por algún motivo no se puede procesar el pago, el sistema hace intentos programados para procesar la renovación. Una opción es cambiar los datos de tu tarjeta, para que se pueda realizar el pago. Esto puedes hacerlo desde "Tu nombre < Mi cuenta < Facturación".
Nos pondremos en contacto contigo para entender mas sobre esta situación y ayudarte a resolverla.
Saludos,
Franco
the background music is very annoying
January 8, 2023
Reply from Scoolinary
Hi,
We are sorry that your experience at Scoolinary has not been the best.
We believe that having background music gives every lesson joy and it's a good companion while doing the recipes.
We have checked and the explanation of the chef can be understood without problems.
We'll reach out to you via mail to understand more about your experience.
Best regards,
Franco
The material is currrent and…
The material is currrent and interesting, and I was able to use it for my projects
January 28, 2023
Reply from Scoolinary
Hi Brent
,
Thank you for your comment! We hope that you keep learning and enjoying our platform.
Best,
The Scoolinary Team
Easy to follow
Easy to follow, great options to download recipes. Bite size lessons, some a little too basic but generally good. The actual hands on videos are excellent
January 28, 2023
Reply from Scoolinary
Hi Tracey,
Thank you for your comment! We hope that you keep learning and enjoying our platform.
We try to have different type of lessons so everybody can follow them. Our intention is that anyone can learn!
Best,
The Scoolinary Team
Excellent platform for bakery and culinary science.
Overall experience,detailing, professional approach by various chefs.Big heart to share culinary skills and knowledge.
Yes this company is doing well by spreading knowledge and molding new chefs for the industry.
January 18, 2023
Reply from Scoolinary
Hi Rafees,
Thank you for your opinion! We hope that you keep learning and enjoying our platform.
Best,
The Scoolinary Team
Several questions and need for improvement
The contents, the lessons, are pretty good, I've tried several of them and keep being interested. However my opinion is that you have several things to improve:
- The renewal process is not streamlined. You must query your customer first and if they agree to renew, start the process
- I don't understand how can you not supply a functionality to erase credit card. As per GDPR you must provide a means to change and erase personal data. To this day I haven't figured out how to do it except asking someone by e-mail.
- Related to the above, there seems to be 2 different sites one for Spain and another one for international customers, with different customer information, credit cards, and even courses.
- I started doing some courses in the Spanish site that have gone missing, it seems, and I also can't find them in scoolinary.net
- Do courses expire and are removed from your sites? Why are there different courses in .net and .com? If I want to see a course that only exists in .com why do I have to subscribe (again) to this site? Aren't you the same company?
- The english legends in .net courses are terrible, the translation is poor.
January 24, 2023
Reply from Scoolinary
Hi Eduardo,
We are sorry that your experience at Scoolinary has not been the best. We try out best to provide the best content possible to our students. Regarding your comments, we'll go step by step:
- Our renew process is automatic. Before you buy the subscription, the page contains the information about the automatic renewal. Besides, you can check the FAQ even before making the purchase. Here is the link: https://www.scoolinary.net/faq. Once you make the purchase, you can cancel it anytime.
- You can erase your credit card through "Your name < My account < Billing".
- We do have two platforms. One in Spanish and the other one in English. They are not the same. The Spanish one has it's page domain ending in ".com" and the English one, it's ".net". This is because the content is not the same. However, by June 2023, we will merge both platforms.
- If you get a subscription, you will have access to the courses until the end of the billing period.
- Regarding the translation of the courses, we are constantly reviewing our translation and audio so the experience is the best possible.
We'll reach out to you via mail so we can have a conversation regarding this points.
Best regards,
Franco
Skills and details are lacking
The course shows mainly process but details and skills are lacking. Also the video cut into small pieces which is not convenient to watch. If that is one video with break point titles would be much better, i don't have to keep pressing the button for continuing watching
I like the courses with creative title
January 17, 2023
Reply from Scoolinary
Hi Joyce,
Thank you for your feedback. We are sorry that your experience is not the best at Scoolinary.
There's a reason why videos are short. We use Microlearning as our method. it consists in short lessons adapted to the crazy times of today, where you can watch it in a short journey, during a break at work or whenever you have time.
We'll reach out to you to understand more about your experience. Thank you again :)
Best Regards,
Franco
Awesome food
Loving all the different experts in different cooking field.
Awesome work
January 16, 2023
Reply from Scoolinary
Hi,
Thank you for your comment! We hope that you keep learning and enjoying our platform.
Best,
The Scoolinary Team
It's very good and so easy to make any…
It's very good and so easy to make any recipe and I know a lot of information and secrets
Realy thank you.
Not.we Arab students we need translate Arabic language we aren't know English language and you should but Arabic language in your school to make Arab students come to learn and study.
I need some one to speak with him Arabic to tell him what I need or any issues or update or help me or make me work with you I give a lot of people to school but if don't found Arabic language it's gone not learn because they not understand English language
You should fix it and make updates
With my best wishes for you
January 11, 2023
Reply from Scoolinary
Hi Mohammed, Thank you for your comment!
We really value your opinion and will share this suggestion with the Production Team.
Best,
The Scoolinary Team
Gave this as a gift but it is…
Gave this as a gift but it is registered under my email and I am getting all the information. Not seeing how to change it to my husband's email as he is the user
December 25, 2022
Reply from Scoolinary
Hi!
In this case, you can always reach out to our support team at support@scoolinary.com so we can help you fix whatever issue you are experiencing.
If you made the purchase with your email, all information will be sent to your account. But don't worry, we can change that :).
We´ll reach out to you to help you out.
Best regards,
Franco
The way is presented it seems there…
The way is presented it seems there will be a lot of content per class but each segment is super short, so when it say a class has 14 lesson, the lessons will range from 1 to 6 minutes max.
January 7, 2023
Reply from Scoolinary
Hi! Thanks for sharing your opinion with us, we really appreciate it.
Our courses are designed with a Microlearning strategy, that means breaking topics down into short pieces of content, making them easier to absorb. We adapt the courses to the crazy times of today, where you can watch it in a short journey, during a break at work or whenever you have time.
On average our courses are 2 hours long.
Best regards,
Franco
Unusable for me
The photos on the website are extremely visually appealing and it's what made me pay $59.90 subscription fee.
The robotic translation to English, the separation into chapters and the music used was a huge disappointment. It's too annoying to use the platform. There are so many culinary videos made by nice engaging humans available on youtube for free.
December 31, 2022
Unprompted review
Reply from Scoolinary
Hi Oxana,
We are sorry that your experience with Scoolinary was not the best. We work everyday to give our students the best content possible.
We have a brand new platform for the English version were you'll find every course translated and with subtitles that are reviewed in detail so its understandable for everyone.
Regarding the background music, we have checked and while we understand if you did not enjoy it, the chefs explanation of every lesson can be heard and understandable.
We'll reach out to you to understand more about your comments.
Regards,
Franco
Be careful with the automatic renewal!!!
Some of the content is good, but there are also recipes like the ones you can find for free online. Definitely not worth the annual subscription fee in my opinion.
Also, the renewal charge is being done automatically to your card, without prior notice in my case and with no chance of refund, so be extra careful to cancel your subscription as soon as you pay the first time, otherwise you risk to be billed heavily (around 100 euros) and upfront, for something that you haven't used for months and not going to use in the future…
December 14, 2022
Unprompted review
Reply from Scoolinary
Hi Giuseppe,
We are sorry that your experience is not the best at Scoolinary. We work hard everyday to give our students the best possible content.
Regarding the renewal of your subscription, you can check our FAQ at https://www.scoolinary.com/pages/preguntas-frecuentes
Regards,
The Scoolinary Team
Content isn’t homogeneous + format of videos has to be bettered
Content isn’t homogeneous: some videos are really properly made, others aren’t.
The format is a bit annoying too. Having three videos for one recipe really breaks the dynamic. Maybe it would be interesting for the schools art team to review what Cheflix or YesChef do with their videos in terms of filming and duration of the videos because honestly the chefs on scoolinary are great and deserve to have their content to be broadcasted in a more professional + agréable way.
December 21, 2022
Reply from Scoolinary
Hi Oliver,
We are sorry that your experience at Scoolinary was not the best. We work hard every day to provide the best content possible to our students.
We'll reach out to you so we can have better understanding of your comments.
Regards,
The Scoolinary Team
Reply from Scoolinary
Hi,
Thank you very much for your comments. We are glad that you enjoy our platform.
Regards,
The Scoolinary Team
Poor service from administration dep
Poor service from administration dep, unfair pricing for companies and low quality course
December 8, 2022
Reply from Scoolinary
Hi Giuliano, we are sorry you are not having the best experience with Scoolinary.
We value all the feedback we receive, so thanks for taking the time to write.
Regards,
The Scoolinary Team
Love the wide range of ideas
Love the wide range of ideas, techniques and flavors, can't wait to gift my daughter her copy of the program for Christmas
December 13, 2022
Reply from Scoolinary
Hi,
Thank you very much for your comments. We are glad that you enjoy our platform.
Regards,
The Scoolinary Team
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