Mike is extremely patient and knowledgeable during my policy setup as well as another policy's renewal. He explained to me all details and reasons for the right insurance setup - not the cheaper ones... See more
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Review summary
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Had a great experience with Scoop Insurance. Hunter was amazing through the whole process - professional and efficient. Explained my options and helped choosing ones that are right for me. Highly r... See more
After I have coverage with a company by over 10 years I found, Scoop Insurance. My save is a good 20% for Home and 2 cars. I recomend Scoop Insurance, they know very well they bussines and help m... See more
Sanil was the representative who assisted me. He was professional and efficient every step of the way. I was expecting that it would be a challenge for me to attain insurance because of past experie... See more
4.4
Excellent
599 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 10% of negative reviews
Typically replies within 1 week
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Saved 30% on my auto insurance with a…
Saved 30% on my auto insurance with a Scoop Broker.
March 31, 2026
Unprompted review
Mindy was great dealing with ,her quick…
Mindy was great dealing with ,her quick response to questions was very good. Worked very quickly with other Insurance quotes
April 2, 2026
Unprompted review
The agent was great
The agent was very transparent , answered all my questions and ended up saving us almost $100 per month from what we were paying before.
March 30, 2026
Unprompted review
I was nervous changing ins companies…
I was nervous changing ins companies after so many years, the broker was great. He made it so easy and comfortable for me.
March 23, 2026
Unprompted review
I was insured after about 90 minutes on…
I was insured after about 90 minutes on the phone and had email confirmation.
April 2, 2026
Unprompted review
process was fast and painless
March 31, 2026
Unprompted review
Experience was pretty straight-forward
February 9, 2026
Unprompted review
Price is difference from website when agent finalized with us
The agent or their system did mistakes in policy remarks and asked us to sign. Policy said we deny all kind of coverage, while paying for all of them. Also total premium calculation was not correctly shown twice. Also name was mistyped in final documents. Always read every page in full before signing as scoop insurance system is not trustworthy at all.
Secondly, website price was 188 CAD / month which ended on 232 Cad / month. Not transparently calculated on website. Due to timeline we had to take it.
March 26, 2026
Unprompted review
The call took over 25-30 minutes to…
The call took over 25-30 minutes to confirm my insurance for a single tenant home insurance policy. In addition, there were some errors in my policy documents and it took 1 week to upload my documents to my online portal. The scoop customer service agent was very helpful to me though and responsive.
March 15, 2026
Unprompted review
We were very happy with Rachel
We were very happy with Rachel. She hooked us up with a better rate than what Aviva renewed us for. We had been with Aviva for 19 years with only one property claim that occurred 10 years ago. We’re insured with Aviva again because they gave us the best rate but with the help from Rachel, we’re saving so much more. If our premiums go up astronomically next year, we’ll call again to see if we can find a better rate. No more loyalty to Aviva anymore. We’ll go to the company that gives us the best rate. The customer service was excellent and Rachel was very informative and helpful.
March 5, 2026
Unprompted review
fast quote and friendly costumer…
fast quote and friendly costumer service. no need to pay first and last up front. really helpful for someone on low income or disability.
March 19, 2026
Unprompted review
Agent is so helpful (Michelle Alves)…
Agent is so helpful (Michelle Alves) she did very well in explaining on how and what is covered in our chosen liability. She is so polite and very straightforward.
March 20, 2026
Unprompted review
Excellent service by agent on getting…
Excellent service by agent on getting good auto deal! Recommended!
March 13, 2026
Unprompted review
Customer service is good so far
Customer service is good so far. Rates and policies are good
March 9, 2026
Unprompted review
Easy to talk to
Easy to talk to, Very good at gathering quotes. They sold me.
Thank you
March 15, 2026
Unprompted review
They sell insurance
January 8, 2026
Unprompted review
Very helpful and friendly rep assisting…
Very helpful and friendly rep assisting with my claim and then swapping my auto insurance from a write off to new auto!
March 19, 2026
Unprompted review
Best Car Insurance I ever had since…
Best Car Insurance I ever had since then.
March 10, 2026
Unprompted review
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