scooteuk.com Reviews 321

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I ordered a e scooter maxfun pro on 8th jan 24 but I didn't receive my scooter as well as tracking number. Also they are not replying to my emails as well. No option of contacting them. Please anyone... See more

Rated 5 out of 5 stars

Just bought the eleglide m1 E bike from scooteuk.com, at first I was a little skeptical with purchasing online as I've been scammed in the past from other site's. I purchased this bike over the bank... See more

Rated 1 out of 5 stars

I ordered a scooter(cruiser) on the 18th of November 2022 for a Christmas present, after waiting 2 weeks I contacted them and was told it’s been held up in customs. Contacted them again a few times an... See more

Rated 5 out of 5 stars

Excellent service from Josh & the team! Great communication. Bought a scoote max pro and husband absolutely loves it! Very impressed with the scooter, looks really well made and has some great featu... See more

Company details

  1. Bicycle Store

Written by the company

We are Scoote UK started in Manchester, England. Scoote UK is built to deliver fast and reliable service in e-scooters. We have a dedicated team providing leading customer support and expert know-how, we aim to stock the best e-scooters and accessories at the best prices in the UK. info@scooteuk.com


Contact info

3.5

Average

TrustScore 3.5 out of 5

321 reviews

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Rated 5 out of 5 stars

5* SERVICE

5* SERVICE

Ordered one of these for my nephew and accidentally put the wrong postcode in for the delivery so was worried he would not receive it in time for Christmas however customer service took care of it and were really polite and helpful.

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

Bought the Xiaomi Pro 2 for commuting…

Bought the Xiaomi Pro 2 for commuting around the city centre and its easily the best way to get around. Fast, long battery life and compacts down when being stored.

Customer team also very friendly & helpful, 5 stars.

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

Best Xmas present for my son

This link popped up on my Instagram...weird because my son has been asking me for a Scooter for Christmas!!

I contacted Scoote and they gave me more info on the product than expected. For my sons height and weight they advised me to go for the cheaper model. This was surprising because usually companies oversell the expensive products but they really wanted to help.

It’s been delivered and I really can’t wait for him to get it open as he’s been asking for it all year.

Thanks again!

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product, prompt delivery

I bought two of these as an early Christmas present for the kids, and wow! Money well spent. Very happy with the purchase, so much so that I'm considering ordering a third for myself! Very reasonable price.

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

Top service AND product

Delivery was as stated when ordered and I’m literally obsessed with my Scoote. Thank you so much to the person on customer service who assisted me with my purchase and who also helped me pick the best one for my boys gift!

December 17, 2020
Unprompted review
Rated 1 out of 5 stars

Bought a pro electric scooter took over…

Bought a pro electric scooter took over 2 weeks to come. When it finally arrived used it for 2 days and now it won’t turn on emailed them multiple times and each time a bot responded. Wasted £300 pounds

December 16, 2020
Unprompted review
scooteuk.com logo

Reply from scooteuk.com

Hello, Im really sorry to hear about your expierience from looking through our records we have established it isnt us you ordered from im afraid, our cheapest scooter would be the xiaomi essential which is £350 we dont have any scooters at £300 , I would double check who you ordred from our website is scooteuk.com and we cant seem to see any order under your name . we wish you the best in finding the company you ordered from.

Kind regards
Scooteuk

Rated 1 out of 5 stars

Then sent me a cheaper one that was…

Then sent me a cheaper one that was rubbish.I payed 650 pound they give me 50 back and still ain't got that . Don't trust them they lie and you won't get your money back .iv been left 600 pound out of pocket livid.

December 14, 2020
Unprompted review
Rated 5 out of 5 stars

Trustworthy and reliable

I have had an amazing experience with Scoote - they have sold me 2 scooters. I originally bought the xiomi which after many months of good use i upgraded to the dark knight. I contacted scoote about my first scooter as it had a charging problem and they were really helpful as they collected my scooter and fixed it for only £20. I now have my two scooters, which both i could not fault, to use reaching speeds of 20mph and 30mph

December 9, 2020
Unprompted review
Rated 1 out of 5 stars

I haven’t received my order don’t…

I haven’t received my order don’t oversee from here it’s a scam

December 5, 2020
Unprompted review
scooteuk.com logo

Reply from scooteuk.com

Hi Mr NBA,

Please could you give us more information from your order and i will get this looked into immediately.

Can i confirm that you ordered off our site Scooteuk.com ?

we have ran checks based on your name on our system and cannot locate any information from yourself.

Please reach out so we can look into this further for you

Kind Regards,

Scoote Team

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