Scorpia Swim Reviews 

48
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Placed order 3 weeks ago- received confirmation an still have not received the goods. I’ve messaged the company twice through their platform and no reply. Taken my money, ignored me and not delivered!... See more

Rated 1 out of 5 stars

This company is completely unreliable. I purchased a swimsuit 2 weeks ago. They advertise shipping with DHL Express, but in reality, they use DHL Post — a much slower and cheaper method. Even worse,... See more

Rated 5 out of 5 stars

I haven't used my swim hat yet as it has only just arrived - however, this review is about the quality of customer service offered - as it is exemplary! Delivery of my order was badly delayed due... See more

Rated 1 out of 5 stars

Swim hat to small, not got a big head. Fast delivery great design. Can’t wear it as it’s just not big enough. 😞

Company replied

Company details

  1. Swimwear Store
  2. Sportswear Store

Written by the company

Scorpia is a small, independent Devon-based swim gear brand. We're injecting the fun back into swimming with an ever-growing range of utterly unique swim caps and kickboards. Created for fellow swimmers with happiness in mind! 🐠💕


Contact info

2.2

Poor

TrustScore 2 out of 5

48 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.2

All reviews

(48)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love your products iv bought 3 swimming…

Love your products iv bought 3 swimming caps which are of a high quality and amazing designs !! Quick efficient delivery Thank You 😊

November 1, 2022
Unprompted review
Scorpia Swim logo

Reply from Scorpia Swim

Hi Yvette, thank you so much for the great review...it honestly means so much! Really glad you're happy with your swimming caps. Happy Swimming! x Rachel

Rated 5 out of 5 stars

very friendly company with superb…

very friendly company with superb products. love my two new kick boards. adore leopard print and have a cool swirl board print too.
Great instagram page too. Love the style of the products. would also love to see a zebra print swim hat and kickboard. i have ehlers danlos syndrome and zebras are linked to out condition. I think other people with EDS would buy a zebra print.
thanks for a lovely customer experience.

September 27, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, really quick despatch. So happy with the product vibrant colours and great fit too, looking forward to showing it off 😀

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

I haven't used my swim hat yet as it…

I haven't used my swim hat yet as it has only just arrived - however, this review is about the quality of customer service offered - as it is exemplary!
Delivery of my order was badly delayed due to a bank holiday and postal strikes but on messaging Rachel using the contact form, I received an almost instant phone call and the issue was immediately sorted out.
Well done!
Thank you very much.

September 20, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great communication and very quick dispatch/ delivery. Hat is perfect- fits well and looks fab. We will be back for more ( swimming 6 times a week as club swimmer!)

August 20, 2022
Unprompted review
Rated 5 out of 5 stars

My Scorpio swim hat

My Scorpio swim hat was very easy to order, great website and arrived quickly, within the time scale promised. Superb quality, best I’ve experienced and I’ve been through a few swim hats. Very easy to put on, it doesn’t slip and it’s water tight even on my small head. I bought the yellow one - it’s pretty fab.

August 13, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, with a prompt delivery. Not worn in the water yet. Good quality swim hat with lovely colours and patterns. Will definitely be buying more.

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic products

Fantastic product, very quick efficient service. Lovely patterns and colours. Definitely recommend. Will be using again

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

Very impressed

The hats I ordered arrived very quickly and are really good quality, actually probably the best I have had.
I am impressed and will plan to use Scorpia again.

July 23, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant and bright!

I ordered 2 hats for my charity
#swimit - a virtual swim across the channel over 4 week. The hats are amazing quality! They dry really fast and stay on, they are a great colour and very stand out! Business was amazing and managed to get them to me quickly so I could take some fab photos for my first swim! They’re fab and I hope they bring out different sizes :)

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Today was ny first swim in my new hat

Today was my first swim in my new hat. It kept my ears covered whilst swimming as I wear earplugs. The hat is a good thickness and I'm pleased with the design I bought.. blue waves. Only negative is that it was made in China 😩

May 18, 2022
Unprompted review
Rated 5 out of 5 stars

Great swim hat

Fast delivery. Great quality swim hat. Love the design. Just waiting to try it in the pool/sea.

May 10, 2022
Unprompted review
Scorpia Swim logo

Reply from Scorpia Swim

Hi Fiona, thanks so much for your review- it really means a lot! Happy Swimming! :)

Rated 5 out of 5 stars

Bought a fabulous kick board

Bought a fabulous kick board. Used for the first time last night at our local lido and everyone commented on the funky colours. Delivery fab and so pleased with the board.

April 28, 2022
Unprompted review
Scorpia Swim logo

Reply from Scorpia Swim

Hi Hannah, thank you so much for such a wonderful review! Really glad you love it, happy swimming! :)

Rated 5 out of 5 stars

Absolute stunning quality funky swim hat

This funky swim hat is absolutely stunning, the comments I receive whilst at the pool says it all, the quality is superb! So easy to put on, love it so much ❤️😍❤️

April 24, 2022
Unprompted review
Scorpia Swim logo

Reply from Scorpia Swim

Thank you so much Deborah! Really glad you love it! Happy Swimming! xx

Rated 5 out of 5 stars

Love it!

I recently bought a new swim cap for my open water swims. Excellent, swift service and the cap is great quality. Thank you!

April 24, 2022
Unprompted review
Scorpia Swim logo

Reply from Scorpia Swim

Hi Emma, thank you so much for your purchase and for leaving a review! It's really appreciated. Happy swimming! x

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