Bobby the technician arrived on time, phoned the day before to confirm the installation appointment and on the morning to confirm her eta. Very pleasant young lady, knowledgeable very good at what... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very pleased with the scorpion s5 fitted, gives a detailed description of previous drives and scores on driver behaviour. Great having the peace of mind knowing exactly where my car is now 24hrs a da... See more
Company replied
I never had track on my cars but since I am more in public place due to my job, I had a suggestion from friend to install. any small movement or suspicious activity I immediately recieve call, notific... See more
Company replied
Dixon installed and explained our new system perfectly for us. We had the Ghost Immobilser fitted and Scorpian Tracker. Dixon installed at our worksite in no time at all. Now i have peace of mind leav... See more
Company replied
Company details
- Telematics Service
- Applicant Tracking System
- Car Alarm Supplier
- Car Security System Installer
- GPS Supplier
Written by the company
We are Scorpion Automotive, a UK manufacturer with over 50 years of experience in keeping vehicles safe and secure. Since 1973, we’ve been designing and building high-quality vehicle security and telematics solutions trusted by drivers, riders, and businesses around the world. Our products include alarms, immobilisers, and trackers for cars, motorcycles, vans, fleets, and even heavy plant machinery. All our systems are developed and manufactured in-house at our UK facility, giving us complete control over quality and innovation. We’re proud that many of our products are Thatcham approved and recognised by leading insurers, helping our customers not only protect their vehicles but often reduce their premiums too. Customer service is at the heart of what we do. We offer UK-based support, 24/7 monitoring, and intuitive mobile apps so our customers can always feel connected and in control. Whether it’s protecting a motorcycle with our Datatool range, securing a family car, or managing an entire fleet, our focus is always the same: delivering reliable technology with peace of mind. At Scorpion Automotive, our mission is simple — to make vehicle ownership safer, smarter, and more secure for everyone.
Contact info
Scorpion House, Chorley North Industrial Estate, Drumhead Road, PR6 7DE, Chorley, United Kingdom
- dan.balsamini@scorpionauto.com
- scorpionauto.com
4.6
Excellent
3K reviews
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Job seems well done.
April 16, 2026
Reply from Scorpion Track
Thank you, Mr Bowers. Good to hear the job hit the mark. Customer Support - Scorpion Automotive
Reply from Scorpion Track
Thank you, Tunde - much appreciated! Customer Support - Scorpion Automotive
I am not best pleased with scorpion…
I am not best pleased with scorpion track..I paid for a 3 year subscription in full..the next day scorpion track helped themselves to a further 4 years of subscriptions without my knowledge or consent...please explain yourselves..thankyou. the email address you provided on your reply is not valid??
April 30, 2026
Unprompted review
Reply from Scorpion Track
Hi Steve,
Thank you for your review.
We're sorry to hear of the issues you have experienced. Please email us at subscriptions-team@scorpionauto.com so we can investigate further.
Quick and Friendly
April 21, 2026
Reply from Scorpion Track
Quick and friendly - two of our favourites! Thank you, Ahmed. Customer Support - Scorpion Automotive
Reply from Scorpion Track
Thank you for the review, Jonathan. Glad the service delivered for you. Customer Support - Scorpion Automotive
Reply from Scorpion Track
Painless is the goal - really glad it went smoothly for you. Thank you for the review! Customer Support - Scorpion Automotive
Track my car, track my peace of mind.
A quick installation done at my convenience at a place of my choosing, at home, fitter was brilliant, really polite and respectful of my new motor.
I love this device, peace of mind, I'm really happy.
April 15, 2026
Reply from Scorpion Track
This is a brilliant review, Andrew - thank you! Really pleased the fitter looked after your new motor and that you're happy with the device. Peace of mind is exactly what it's all about. Customer Support - Scorpion Automotive
Appalling customer service after paying…
Appalling customer service after paying for the de-install and re-install of tracker. The product itself is good but the service to book appointment was awful. You can get through immediately to sales and they take the money (no problem at all) but as for booking the appointment took over a month to get a date and numerous calls, emails to actually get hold of anyone to book the service paid for. Believe this is a new system as previously it was great so not sure if they have new partner but it definitely should be reviewed.
April 14, 2026
Reply from Scorpion Track
We are really sorry, Victoria. Taking your money promptly and then being so hard to reach when it comes to booking your appointment is not good enough, and we apologise. A wait of over a month is not acceptable and we understand your frustration. Please email us at technical@scorpionauto.com with your reference HJ26FCE so we can look into this and make sure you are taken care of properly. Customer Support - Scorpion Automotive
Reply from Scorpion Track
That's great to hear, Barry - thank you! Easy setup and reliable performance is what we aim for. Customer Support - Scorpion Automotive
Very pleased with the scorpion s5…
Very pleased with the scorpion s5 fitted, gives a detailed description of previous drives and scores on driver behaviour.
Great having the peace of mind knowing exactly where my car is now 24hrs a day and if it was stolen scorpion will call me straight away.
April 22, 2026
Reply from Scorpion Track
What a brilliant summary, Nick - thank you! Really glad the S5 is giving you all the detail and peace of mind you need. Hopefully it stays quiet for all the right reasons! Customer Support - Scorpion Automotive
Reply from Scorpion Track
Thank you for renewing with us and for the kind words. Really pleased the service was helpful and prompt. Customer Support - Scorpion Automotive
Disliked the pressure sales
Disliked the pressure sales. Had used scorpion for another vehicle which was a no pressure sale. This time the sales team called me every few days. In the end I told them to get lost.
Purchased via a 3rd party in the end for less money and no pressure sales.
April 21, 2026
Reply from Scorpion Track
Thank you for the honest feedback, Stephen. We are glad you are still a Scorpion customer and we are sorry the sales experience this time was so different to your first. Repeated calls are not the impression we want to leave and we will pass this feedback on to the sales team. We hope the product continues to serve you well. Customer Support - Scorpion Automotive
Quick installation service
Prompt account creation and good customer help.
Have not "tested" the product yet and hope to never have to :)
April 14, 2026
Reply from Scorpion Track
Ha - we hope the same, Remus! Really pleased the setup was smooth. Thank you for the review. Customer Support - Scorpion Automotive
All worked fine.
April 21, 2026
Reply from Scorpion Track
Glad to hear it, Tom. Thank you for taking the time to leave a review. Customer Support - Scorpion Automotive
The people i spoke to in technical were…
The people i spoke to in technical were both friendly and very knowledgeable.
April 14, 2026
Reply from Scorpion Track
That's great to hear, Ian - our technical team will be really pleased. Thank you for letting us know! Customer Support - Scorpion Automotive
Reply from Scorpion Track
Thank you, James - that's really appreciated! Customer Support - Scorpion Automotive
It was seamless from initial call to…
It was seamless from initial call to fitting
I’ve been a customer for sometime due to your customer experience being exceptionally good
Thank you
April 21, 2026
Reply from Scorpion Track
Thank you so much for the loyalty and for this lovely review, Robert. Really pleased the whole experience has consistently delivered for you. Customer Support - Scorpion Automotive
Reply from Scorpion Track
Exactly how it should be - thank you! Really pleased everything went to plan. Customer Support - Scorpion Automotive
Good communication for installation and…
Good communication for installation and subscription.
April 14, 2026
Reply from Scorpion Track
Thank you, Graham - good communication all round is exactly what we aim for! Customer Support - Scorpion Automotive
Reply from Scorpion Track
Fantastic is what we're going for - thank you, Stacy! Customer Support - Scorpion Automotive
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