Bought ortleib bag at best price in UKGreat products prices and delivered royal mail on time will buy again
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Pre and post delivery support for my web order was excellent: the shop called prior to despatch to double check sizing and also helped out after delivery. Any queries were responded to immediately.... See more
First road bike purchase. Very helpful,friendly staff willing to help with any questions taking into account your experience. They even let me try on stuff even though i told them I’d be buying elsewh... See more
Excellent products, Very reasonably priced with super quick delivery (2 days) - exceeded our expectations! Well done Scotby Cycles, you’re managing what so many others are failing miserably at... See more
Company details
Contact info
Church Street, CA2 5TL, Carlisle, United Kingdom
- 01228 546931
- sales@scotbycycles.co.uk
- scotbycycles.co.uk
Great service
Apart from stocking great products, they are very professional when it comes to handling returns and warranty claims, which singles them out. Will happily be returning my business to them in the future. Thanks to Simon.
Excellent Service
Given the main shop in Carlisle was flooded over Christmas they've done a great job to keep the mail order service going. Quick, easy and items delivered bang on schedule.
Excellent Service
Bought a ladies bike for my wife which was despatched promptly. Queried size by email and received prompt replies to all my questions. Would highly recommend Scotby Cycles to everyone.
Purchase through Ebay
Bought a pair of 5-10 trainers from Scotby Cycles through Ebay - prompt delivery, item just as described.Will buy from these guys again soon.
Excellent customer service
Fast dispatch and awesome updates would highly recommend them to deal with and I will be again
FIVE TEN FREERIDER ELEMENTS MTB SHOES - SIZE 8.5
Excellent service from Scotby Cycles. Firstly, great range of styles and sizes available , all at very good prices. Secondly, really fast postage to Inverness , Highlands. The shoes fit perfect and I can highly recommend .
Well done I will order again
Derek
510 shoes
Great shoes, quality product worth the money, very fast delivery even over the christmas period, would recommend. Will be going back to them first should I need anything else.
Thank you & keep up the good work!
Five ten trainers
Excellent. Delivered really quickly even over Christmas period well pleased. Highly recommend.
Impressed and would buy again from here
Purchased some five ten shoes (as previously mentioned, one of the few places who do smaller sizes).
Service excellent, good price. Shoes arrived quickly. Would definitely purchase from here again.
Brilliant and super quick
Excellent service and fast replies, great product and super quick delivery...
many thanks would deal again....
Only shop in UK to sell small sizes of 5.10 shoes!
Scotby sells a lot of their Five Ten MTB shoes in sizes smaller than UK7! Which means I could not only choose a model, but also a colour! Which is brilliant for smaller people who ride bikes!
Very fast delivery, tracked with Royal Mail, just perfect!
Great
Prompt communication over one unavailable product. Helmets arrived as promised and we are really pleased with them.
Great service
Really pleased with the service I received every thing was well packed and complete can't falt them
recent purchase
Excellent product range and prices,quick delivery,thanks
Five Ten
This is my first order from Scotby Cycles. Great prices , great communication and really fast shipping.
I will buy again.
FiveTen Shoes - spot on!
Great website, great selection, great prices and to top it off fantastic service! You might gather from that I'm pretty chuffed with the experience of shopping from Scotby Cycles! Initially ordered the Five Ten Impact 2 Lows at a smashing price - which arrived very quick... fit great but hadn't realised quite how chunky they are - my new bike has very wide chainstays so thought I'd send them back and go for the freeriders instead. Scotby were really great about everything with no fuss my account was credited again as soon as the shoes arrived back. The freeriders were also at a great price and fit very well - this is from someone who struggles a LOT to find comfortable shoes! And much slimmer than the impacts so perfect for my needs. Next time I need bike kit I'll certainly be considering Scotby!
Brilliant
From order to delivery, absolutely spot on. Everything was clearly displayed on the website, a very good price and a really quick delivery to my home. Can't get better really.
GREAT PRODUCT AND SERVICE
Great company, Super Fast Delivery, Communication excellent, Great buy A*****
Champion
Great range of gear,competitive prices & excellent fast service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








