Scotby Cycles Reviews 341

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought ortleib bag at best price in UKGreat products prices and delivered royal mail on time will buy again

Rated 5 out of 5 stars

Pre and post delivery support for my web order was excellent: the shop called prior to despatch to double check sizing and also helped out after delivery. Any queries were responded to immediately.... See more

Rated 5 out of 5 stars

First road bike purchase. Very helpful,friendly staff willing to help with any questions taking into account your experience. They even let me try on stuff even though i told them I’d be buying elsewh... See more

Rated 5 out of 5 stars

Excellent products, Very reasonably priced with super quick delivery (2 days) - exceeded our expectations! Well done Scotby Cycles, you’re managing what so many others are failing miserably at... See more

Company details


Contact info

5.0

Excellent

TrustScore 5 out of 5

341 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Shop Team Who Really Deliver Good

I can't praise this cycle shop enough, they truly deliver good, it's website easy to navigate, great selection of quality items, very professional communications along with order tracking and have supplied me on several occasions with high quality cycling apparel that are perfect for my needs and keeping me on the saddle. I can faithfully recommend the services of this store and share my trust you won't be disappointed.

November 15, 2015
Unprompted review
Rated 5 out of 5 stars

Very good service

Great communication throughout, had some pre purchase questions which were answered quickly and helpfully. Delivery was quick. I will be using again and have recommended to friends.

November 9, 2015
Unprompted review
Rated 5 out of 5 stars

KASK TT Helmet

Great communication throughout the transaction. Delivered when they said, will definitely use these folks again :-)

November 9, 2015
Unprompted review
Rated 5 out of 5 stars

Good first experience

Shopped around for the particular item I bought and found Scotbys to be the best value around. Pricing, delivery and communication were good and I will definitely be coming back if they continue to offer the same value. Thanks. Chris

November 8, 2015
Unprompted review
Rated 5 out of 5 stars

scotby cycles. excellent customer service

I recently purchased some new shoes from scotby cycles .I needed a 1/2 size which not everyone kept in stock. After searching it showed that they had all colours and sizes in stock. I was kept informed of the delivery schedule right up until the items were signed for. I would definitely buy from them again

October 19, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic

Bought a pair of 5 10's, Fast delivery and excellent price.
I had made a mistake with delivery address as I forgot to ask for them to go to my work. I emailed asking if I could change it and the response was rapid and it was no bother at all to them.
I will definitely use scotby again, Thank You!

October 6, 2015
Unprompted review
Rated 5 out of 5 stars

Pleasure

I have got what I wanted for very good price with free and fast delivery at the day when was notified. Everything just how it should be. I wish I "need" something else soon because this shopping was really pleasure.

October 5, 2015
Unprompted review
Rated 5 out of 5 stars

Five Ten Camp Four GTX shoes

Never heard of these shoes before but on the showing so far I am a fan. They look great, BLACK RED AND SILVER, are V comfortable easy to don and doff and the soles stick like glue to our laminate and tiled floors , not been on any really slippery outside stuff yet but I feel confident of the fabulous grip they will likely provide.
Like the shoes never used SCOTBY CYCLES before but the service was professional ,prompt and with free postage. The order was tracked and but for the weekend would have arrived next day. The company exude a feeling of family and competent service and seem keen to improve in whatever way they can . I will use them again if they offer what I need, hope this has been useful to any fence sitters ...Matt H.

October 2, 2015
Unprompted review
Rated 5 out of 5 stars

Bicycle purchase

Ordered a Bicycle using next day by 10 am delivery option. The bicycle turned up as promised, kept informed of progress. Cheapest around too. Good service and great bike.

September 30, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look