Scott Brothers Butchers Reviews 

789
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Received my order today. Delivered to Blackpool. Well packed and delivered on time. Square sausage is just the best. Thank you I will be ordering more.

Rated 5 out of 5 stars

I live in East London but, as a patriotic Scot, I have always sent home for a Burns Night haggis. A couple of years ago, after trying a number of other suppliers and not being that impressed, I discov... See more

Company replied

Rated 5 out of 5 stars

My first order chicken dinner, fish, Lasage, silverside and lentil and pea n ham soup. Delivery on time very well packaged keeping the food fresh. Lentil soup was delicious ! The fish potatoes and ve... See more

Rated 5 out of 5 stars

Never disappointed with the quality of goods supplied. As a Scot living in England they supply the foods I miss most. Their Scotch pies are delicious, the Dundee Pehs are the ones I grew up with an... See more

Company replied

Company details

  1. Butcher Shop
  2. Butcher Shop Deli
  3. Food Producer
  4. Meat Processor
  5. Meat Products Supplier
  6. Poultry Store

Written by the company

Scott Brothers Butchers is a traditional family butchers, established in 1935 by the grandfather of the current partners, George and Scott Jarron. We pride ourselves on providing locally sourced, traditionally matured and great-tasting meat to our customers through our shops in Dundee and Broughty Ferry and across the country as online butchers. Our Strathmartine Road shop and premises in Dundee have been busy serving local customers since 1981. In our kitchens here we make all our pies, puddings and ready-made meals in-house, using locally sourced ingredients. And our trained butchers ensure our full range of meat is at its best for our customers and are only too happy to chat through meal options or swop recipe ideas with customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

789 reviews

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4.8

All reviews

(789)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

My first order was brilliant arrived on…

My first order was brilliant arrived on time and well packed and the Scottish pies are really tasty

December 12, 2024
Unprompted review
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Reply from Scott Brothers Butchers

We’re so pleased to hear that your first experience with us was a brilliant one! It’s wonderful to know that you enjoyed the Scottish pies—they’re a favourite among many of our customers. Thank you for your kind feedback, and we hope to serve you again soon!

Rated 5 out of 5 stars

Scott Brothers products. Tasty!!

I have never ordered from Scott Brothers before but I shall certainly order again. The order arrived on time, it was extremely well packed and well chilled. Really pleased. My late husband came from Banffshire and on our visits to Scotland the family got to love Haggis and Black pudding suppers as well as Scotch pies and Lorne sausage.
Good Butchers who provide a wonderful service to us brummies who can’t buy the Scottish Fayre here. Well done.

December 17, 2024
Unprompted review
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Reply from Scott Brothers Butchers

Thank you for such a thoughtful and heartfelt review! We’re honoured to have introduced a little taste of Scotland to your home and are glad you enjoyed the haggis, black pudding, Scotch pies, and Lorne sausage. Your kind words about our service truly mean a lot to us, and we’re proud to bring Scottish Fayre to our friends in Birmingham. We look forward to your next order and are always here to provide the best experience possible. Well done to you too for your lovely feedback!

Rated 5 out of 5 stars

I got vouchers for my daughter Xmas

I got vouchers for my daughter Xmas
Very easy to order & is delivered to her by email
I’m sure that she & family will enjoy the food that she chooses
Thank you very much for offering this service

December 5, 2024
Unprompted review
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Reply from Scott Brothers Butchers

We’re thrilled to hear that our voucher service met your needs so seamlessly! It’s wonderful to know it was easy to order and email delivery made it convenient. Your daughter and her family are sure to enjoy some fantastic food! Thank you for choosing Scott Brothers Butchers.

Rated 5 out of 5 stars

Everything 😊

December 11, 2024
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Reply from Scott Brothers Butchers

We’re so pleased to hear about your positive experience! Quality and timely delivery are our top priorities, and it means the world to us that you’d recommend Scott Brothers Butchers.

Rated 5 out of 5 stars

Great food.

Order was delivered promptly and the food is excellent

December 11, 2024
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Reply from Scott Brothers Butchers

Your satisfaction is our greatest reward! Thank you for recognizing our fresh selection. We’re excited to welcome you back for your next order!

Rated 5 out of 5 stars

Great stuff.

My experience since having various product deliveries from Scott Brothers is one very happy husband. The service, like the products is first class.

December 10, 2024
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Reply from Scott Brothers Butchers

Thank you for your wonderful feedback! We're delighted to hear that our products and service have brought so much satisfaction to you and your husband. At Scott Brothers, we pride ourselves on delivering first-class experiences to our customers, and it's rewarding to know we've hit the mark for you.

Rated 1 out of 5 stars

No second chance regarding fresh meat

My order got lost and there was no communication with me when it was finally delivered. As a result my fresh meat was left out in the foyer all night, and out of cold storage far longer than it should of been, nobody took responsibility for this. Although this was the fault of the delivery company the buck stops with Scott Butchers. I cannot do business with those who use DPD Delivery Service.

December 10, 2024
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Reply from Scott Brothers Butchers

Thank you for sharing your feedback regarding your recent experience with Scott Butchers. While we regret that your order did not meet your expectations, we would like to clarify our policies and the circumstances involved.

As stated in our terms and conditions, we work with third-party couriers to ensure nationwide delivery. While we aim to dispatch all orders promptly and deliver within 24 hours, unforeseen delays may occasionally occur due to factors beyond our control, such as logistical issues on the courier's side.

Our specialized packaging is designed to maintain optimal freshness for up to 72 hours in winter from dispatch, ensuring product quality even in the event of short delays.

We understand your frustration with this experience. However, it is the customer’s responsibility to review and agree to our terms before placing an order.

If you have any further questions or require clarification about our policies, we are happy to assist.

Rated 4 out of 5 stars

Ordered my food items on line for the…

Ordered my food items on line for the very first time , ordering was really easy as was paying for it . Delivery was bang on time , was notified by text my delivery window . It arrived on time with dpd. Packed up securely . My only moan was 2 of the pies in my peh box were damaged which was a shame . Would use again 100% .

December 10, 2024
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Reply from Scott Brothers Butchers

Thank you for taking the time to share your feedback about your recent order. We’re thrilled to hear that the ordering process, payment, and delivery all met your expectations – it’s always great to know we’re hitting the mark on those fronts!

Regarding the damaged pies in your Peh box, we appreciate you bringing this to our attention. At Scott Brothers Butchers, we take pride in delivering products in perfect condition, and while rare, we understand occasional mishaps can happen during transit. To ensure you enjoy the full experience you deserve, please email us at online@scottbrothersbutchers.co.uk so we can arrange to replace the pies for you.

Rated 5 out of 5 stars

Great service delivery date as said

Great service delivery date as said

December 10, 2024
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Reply from Scott Brothers Butchers

Thank you for your review. We’re glad to see you acknowledging the timely delivery of your order. Our team is dedicated to meeting expectations and delivering on our promises, and it’s always rewarding to see that reflected in feedback like yours.

If there’s anything further you’d like to share or areas where you feel we could improve, feel free to let us know. We’re always looking for ways to enhance our service.

Rated 2 out of 5 stars
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Reply from Scott Brothers Butchers

Thank you for sharing your feedback. We understand that taste preferences vary, and while we regret that you found our Scotch pies too peppery, this level of seasoning is a hallmark of their traditional flavour. Many of our customers appreciate the peppery kick, and we’ve received numerous compliments on this aspect of our pies.

That said, we value all input and will keep your perspective in mind as we continue to craft recipes that honour tradition while satisfying a broad range of palates. Thank you for giving our Scotch pies a try!

Rated 5 out of 5 stars

I made a mistake and thought I was one…

I made a mistake and thought I was one item short, I phoned and imediately refunded the price. However, th said item was included in another parcel which I opened the next day. I p.honed again to apologise and they onderstood . As a family we enjoy Scotts products so very much, Thank you.

December 10, 2024
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Reply from Scott Brothers Butchers

Thank you for taking the time to share your experience. We’re delighted to hear that you and your family enjoy our products so much—it truly means a lot to us!

We’re also pleased we could address your initial concern quickly and that everything was resolved to your satisfaction. At Scotts, we strive to provide seamless service, even in unexpected situations, and your kind words affirm our efforts.

Thank you once again for your support and for being a valued part of the Scotts family. We look forward to continuing to serve you with products you love!

Rated 5 out of 5 stars

Ordered vouchers online and was very…

Ordered vouchers online and was very easy to rest and deliver was very quick well done 👍

December 9, 2024
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Reply from Scott Brothers Butchers

Thank you for taking the time to share your experience with us! We’re thrilled to hear that you found the process of ordering vouchers straightforward and appreciated our prompt delivery. Your satisfaction is our top priority, and it’s rewarding to know we met your expectations.

If there’s anything else we can assist you with or improve upon in the future, please don’t hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

The quality of produce is excellent and…

The quality of produce is excellent and it means although I hae tae bide in England i can still get my Scottish favourites

November 5, 2024
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Reply from Scott Brothers Butchers

Thank you for your review! We're delighted to hear that you're enjoying our high-quality produce and that it brings a taste of Scotland to your home in England. We appreciate your support and look forward to continuing to serve you with your Scottish favourites!

Rated 5 out of 5 stars

Great meat

As always. Good quality meat. Scotch pies Mmmm

November 15, 2024
Unprompted review
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Reply from Scott Brothers Butchers

Afternoon Suzanne,

Thank you for the great review! I'm delighted to see how much you like the Scotch Pies!!

Rated 5 out of 5 stars

I love it.

Great service and great food.
I love it.
I just wish they would expand into delicatessen items - cooked meats and bakery - so that I didn’t have to go elsewhere for these items.

November 20, 2024
Unprompted review
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Reply from Scott Brothers Butchers

Afternoon Jean,

Thank you for the great review. Which bakery items are you looking for? If its easier, feel free to send an email to online@scottbrothersbutchers.co.uk, and we can see what we can do!

Rated 5 out of 5 stars

Delivered the goods

Delicious food as always. Packaging fit for purpose (very good) and fast delivery.
Not my first order and definitely not my last 👍

November 12, 2024
Unprompted review
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Reply from Scott Brothers Butchers

Thank you for your fantastic review! We’re thrilled to hear you enjoyed our quality products and excellent service. Your support means the world to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Fantastic service and excellent quality…

Fantastic service and excellent quality such a lot of care taken to ensure that the product arrives safely and in great condition……would recommend 100% looking forward to my next purchase many thanks M J W …

November 6, 2024
Unprompted review
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Reply from Scott Brothers Butchers

Thank you for the incredible feedback! Knowing our customers are satisfied keeps us striving for excellence. We appreciate your support and look forward to your next visit

Rated 5 out of 5 stars

Always great meat

Always great meat, beautifully butchered (I get the venison fillet and lamb cannon).

November 4, 2024
Unprompted review
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Reply from Scott Brothers Butchers

Thanks a million for your 5-star review! We take pride in delivering only the best, and it’s wonderful to know we’ve met your expectations. Don’t hesitate to let us know if there’s anything else we can do for you!

Rated 5 out of 5 stars

Excellent product

A very tasty sausage shipped to my door

October 3, 2024
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Reply from Scott Brothers Butchers

Wow, thank you for the glowing feedback! It’s customers like you who make what we do so rewarding. We’re so glad you’re pleased with your order and hope to see you again soon.

Rated 5 out of 5 stars

A Taste of Scotland

Scott Brothers was introduced to me by a friend. Being from the NE of Scotland and living in Lincolnshire I was delighted to be able to order mealie (white) puddings, haggis and a breakfast box. Great service, arrived well chilled and from what we have eaten so far tastes delicious. Have passed on details to a relative and will certainly be ordering again.

October 23, 2024
Unprompted review
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Reply from Scott Brothers Butchers

Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the mealie puddings, haggis, and breakfast box and that everything arrived in perfect condition. It's fantastic to know we've brought a taste of Scotland to your home in Lincolnshire! We appreciate you sharing our details with family and look forward to serving you again soon. Slàinte!

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