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3.0

Average

TrustScore 3 out of 5

4 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Tried selling me a second hand used unit as new

Ordered a Nocpix H50R and upon delivery noticed light ring marks on tubes , put it down to manufacture checks , then set it up and installed app to find the unit had multiple videos on it and was in fact a used unit sold as new ! Arranged collection and returned , they offered to send some QD rings as apology ….. had to wait weeks for replacement to be delivered and no sign of rings , followed up with call and email and still nothing . Save the hassle and order from another retailer who actually has stock when advertised on their site

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer sevice

On being told via email there were no batteries with the Arken Zulus I purchased at the Game fair. They responded very quickly and sent me two batteries and a SIM card by return. Really appreciated that great service still exists.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

Class leading Customer Service

I have purchased from Scott Country a number of times - as have many colleagues. I find the staff courteous, professional and very knowledgeable.

They are proud of their brand and have an excellent reputation - and justly so. If they seem pernickety, it is because either they are complying with the law - or carrying out reasonable fraud prevention - without agenda.

You can trust this company to deliver excellent product and service - often above and beyond what is reasonable.

June 6, 2017
Unprompted review
Rated 1 out of 5 stars

I am not a thief!

My father- in- law tried to buy me a jacket from this company whilst on holiday at my home (I live abroad). However, the shop staff have ideas above their station and accused me of being a criminal! They have refused to process the order as the card-holder lives at a different address, despite the website stating that they will ask for ID and/or proof of residency. Since when did shop staff become fraud investigators?
Absolutely shocking!
Unless you wish to have libellous accusations thrown at you, do not use this company!

August 29, 2013
Unprompted review

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