I’ve been blown away by how fantastic the company is. Every interaction I’ve had has been friendly, professional, and incredibly efficient. They respond quickly, follow up proactively, and always... See more
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411 East 6th Street PO Box 1915, 83340, Ketchum, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
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My husband and I each got a vest for travel to Africa and they are great. I could organize my daily needs on safari in the many pockets and not need to carry anything else. Plus it was just the right amount of windbreak and warmth. When I had zipper problems over a year later, they pleasantly and immediately placed my vest. A great product with superb customer service!

Reply from SCOTTeVEST
The nicest, completely self motivated to help, most responsive customer service I've experienced. EVERYone has always been great...Kelsey surpassed even that!!

Reply from SCOTTeVEST
These guys are awesome. I just called in with an issue ordering online, and their customer service is stellar. Jim D. helped me get the discount that the website was having issues with, and he was very professional and friendly. I obviously haven't received my hoodie yet, but if their product quality is on the same level as their customer service, I'm going to love it.

Reply from SCOTTeVEST
My jacket arrived without the keychain clip in the pocket - when I emailed to ask about that, both the reply time and the actual mailing of the clip was quick, and Sarah sent me two of them just in case I ever needed another. Thank you! :)

Reply from SCOTTeVEST
Ethan was a super support person in your Chat room. He was extremely helpful while being both thorough and funny! I needed to exchange an item, and all steps needed for this transaction were handled quickly and with ease. Thanks for a great online experience.

Reply from SCOTTeVEST
I had a great customer service experience with Sarah.
It really makes all the difference to feel that one is interacting with a "real person" and someone who is really prepared to listen to one's questions and specific requirements.
I am a Brit army veteran now trying to raise a bit of money for charity through my art work, and now living in Taiwan. So this is quite an expensive purchase for me and I don't want to order the wrong product.
Sarah patiently listened to my questions and nothing seemed too much trouble for her.
Thanks so much.
Fantastic!
Ethan was very professional and fixed my problem quickly.
I needed to exchange my vest for a jacket. I chatted with Ethan and he took care of everything in about 3 minutes. Very easy!
I spoke with Jim. He was very helpful, answered all my questions, and got me the vest perfect for my needs. Thanks you Jim. Thank you ScotteVest!
Great Service! I ordered a vest, which I loved, but it was tight so I returned it with no problem at all. Was helped by a very courteous and responsive support person who was wonderful. Keep up the great work!
I had a special request for a return. Ethan responded very quickly and completely satisfied my request. Would be happy to do business with ScotteVest again.
We had a problem that Scottevest addressed immediately with kind concern and good cheer! We’ve met a company with the same values as our own - putting customers’ needs first! Thank you Maggie and Jim!
I chose to purchase a SCOTTeVEST for an upcoming trip; my back and I are over it! I suspect I may end up living in this and am probably on my way to finally practical, well conceived line.
When I called to make an inquiry, I had the good fortune to speak with Maggie. She was simply great. Interaction with what is not always Customer Service is not what transpired. Extremely clear and articulate communication did.
I discovered this business takes care of its employees and their pets. Take your pooch to work and on occasion send a woman on the other end of your adorable and one that is breed common to us, a great photo of Spencer and Penny. It gets better. They even have onsite Chiropractic for those who need it or want it for being in even the best of seats. I get it. This could never happen in my profession or where it was practiced. It is just a bit more uplifting to know that PEOPLE are valued within the company in a very fierce market where that could easily be humane. Human beings designing for people also treat them well as consumers and there is value across the spectrum of an online purchase experience that is a win-win in this interface. Thanks! Truly a kind experience.
Sarah works hard and is very conscientious, plus lots of fun!
Jean
I use mine on the suggestion of Sarah howe and it has really helped me be more organized in our on the go often hectic workplace. Thank you Scottevest! And thank you Sarah!
Special thanks to your Customer Service Rep, Sarah! Seldom do I have an opportunity to be greeted by such a professional when I order items over the phone. Her cheery personality was a real treat compared to most of the "bots" I speak to or the individuals located in other parts of the world. Your products are great, the pockets really make the clothing a success.
Good bye backpack hello " ScotteVest !!!!
Thanks again!
Scottevest is the best! It strikes me as a fantastic company with really solid taste in the character and personality of the people they hire as employees.
I love the variety of color and style this brand has to offer! The product makes my life and free and easy breezy!
Ethan K. provided excellent service! He exuded professionalism and the utmost respect for me throughout the entirety of our conversation. It’s an easy 5/5 stars!!
Thanks!
I bought a few Scottevest products out of curiosity because of the fact that as a human in today’s world I carry around a whole bunch of stuff. From multiple cell phones all the way to small items such as a pack of gum or a tube of chapstick. It becomes too much to put in one pocket and I don’t always have a backpack. I saw a scottevest add and couldn’t help but explore the wonderful idea of super secret pocket storage over my entire body. I received my package very quickly in the mail and instantly my life was changed. The shorts I own have the deepest pockets along with a few sneaky pockets here and there. The best part is my pockets never look full and bulky but boy oh boy do I stuff those bad boys with my belongings. I couldn’t be happier with the products I own now and I will without a doubt be stuffing my closet and dresser with more scottevest clothing from now until the day I die. Scottevest has earned itself a lifelong customer and a walking advertisement for the ever continuous conveniences your products have to offer. Long live scottevest!! I will chant it from the mountain tops.
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