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Review summary

Created with AI, based on recent reviews

Looking at 424 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product offerings, highlighting the high quality and wide selection available. Many appreciate the user-friendly website, which makes ordering easy and enjoyable, often leading to quick and accurate deliveries. The promptness and efficiency of the service, along with well-packaged goods, contribute to a satisfying shopping experience. However, some customers also noted issues with order fulfillment, such as not receiving a replacement or refund for a defective purchase, or experiencing delays in receiving their complete order. A few people also mentioned that a specific product, like a die, did not cut as expected.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the wide selection of crafting... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast dispatch and timely arrival... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Quality

Customers had positive experiences with quality. Many reviewers consistently praise the high quality of... See more

Website

People report positive experiences with the website. Customers find the website very user-friendly, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Parcel was shipped to the UK from the USA, every item was in pristine condition, nothing missing. Parcel arrived before expected date too. Not a single complaint. Over the moon that there’s a comp... See more

Rated 5 out of 5 stars

I love Scrapbook.com! Please consider offering free shipping after $X amount. I think your shipping is quite reasonable and I know you offer free shipping on occasion, but I see other people comment... See more

Rated 5 out of 5 stars

Scrapbook.Com is always a great place with great prices, with a on going Beautiful mission, lift up recipients with Beautiful handmade cards from us crafters. Some really do inspire some the recipient... See more

Rated 5 out of 5 stars

Super fast dispatch and delivery of quality craft supplies. Would have no hesitation in recommending Scrapbook.com. Everything I have received has arrived promptly and been excellently packaged. It’s... See more


Company details

  1. Events & Entertainment

Information provided by various external sources

The largest scrapbooking store in the world. Get free project ideas, take classes and shop discount scrapbooking supplies. Browse over two million project ideas in the gallery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I got what I ordered

I got what I ordered, and shopping for the items was kind of fun. I was shopping for my wife. I could not craft my way out of a paper bag, but all during the shopping scrapbook.com kept offering me little free things that made stuffing my wife’s stocking a lot easier.

December 24, 2025
Unprompted review
Rated 5 out of 5 stars

Scrapbook.com brings happiness

Scrapbook.com offers a wide selection of crafting goods and supplies at competitive prices. All of my packages come neatly packed and in a timely manner. The go to great lengths to ensure that your're satisfied.

December 1, 2025
Unprompted review
Rated 4 out of 5 stars

I recommend!

Items were well packaged and arrived in great shape. The items were exactly as described, and high quality. I believe that there were some shipping issues with this order as it took much longer than I expected. This is on the shipping company, not the seller, and the time of year no doubt contributed to the problem. I mention this because on your site, you promise quick order processing. Overall I have no complaint with the transaction. I have purchased from you before, and I am sure that I will again. I will also recommend Scrapbook.com as a great online resource for card makers and crafters because of the wide variety of products you offer.

November 28, 2025
Unprompted review

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