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Rated 5 out of 5 stars

I had an excellent service from start to finish. Clear pricing and delivery instructions for my Apple Watch screen repair. The return was on time, well packaged and the watch is fully restored.

Company replied

Rated 5 out of 5 stars

A belated review from an iphone 13pro max screen repair on 26th Feb. Excellent service from the initial call enquiry, shop visit, explanation, price, and the repair was completed within 25 minutes. H... See more

Company replied

Rated 5 out of 5 stars

Brilliant, just brilliant. My wife and I have used The Screen Doctor many times, due to breaking screens and recently when my phone just stopped working and wouldn’t turn on. Like most people I... See more

Company replied

Rated 5 out of 5 stars

I sent off my Apple watch series 6 which had a cracked screen. I opted to have the battery replaced as well. It was posted on Monday and I received it back on the Wednesday. To turn round the repair o... See more

Company replied

Company details

  1. Phone Repair Service
  2. Mobile Phone Repair Shop

Written by the company

Phone tech repair and screen specialist in Keighley, same day service, trusted reviews, lifetime warranty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant supplier

I required a replacement screen for my iPhone 12mini a search on the web found a few suppliers, this one stood out for value. There is plenty of help and advice on the site.
I also contacted them direct to check I was ordering the correct parts.
I found them to be really helpful. Big thanks to all.

November 6, 2025
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Reply from Screen Doctor

Happy to help Robert! Thank you for taking the time to share your experience, I am glad it was a positive one.

Feel free to get in touch if you need anything else

Rated 5 out of 5 stars

Good service.

Fast and reliable. Good product.

October 23, 2025
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Reply from Screen Doctor

Good morning, Margaret!

Thank you very much for your kind words, it means a lot. If I can help with anything at all please get in touch

Rated 5 out of 5 stars

Very Impressed

Whenever I use a company that I’ve never used before (particularly online), I’m always apprehensive. However, In this case I shouldn’t have been as I'm very impressed. Great communication, excellent service and really good value for money. They completed a very professional replacement of my wife’s apple watch screen. It’s like brand new and you would never know the screen has been replaced. I highly recommend these guys and it goes without saying I wouldn't hesitate in using them again.

October 21, 2025
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Reply from Screen Doctor

That is very kind Terry, thank you much. Reading reviews like this really makes it worth while for us and means a great deal to me as I always try to do the best I can with every repair. If you ever need our assistance we will always be here to help

Rated 5 out of 5 stars

Excellent customer experience

I’ve been using David for years and he never disappoints. He always does a fantastic job refurbishing my screens. Thanks for the great service!

October 7, 2025
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Reply from Screen Doctor

That's always good to hear, always a pleasure to work with you Sam! Thank you for the review.

Rated 5 out of 5 stars

Happy to get a proper screen after the…

Happy to get a proper screen after the *** put on at a phone repair stand. Phone feels good again and like it should work not a two bit dark cheap plasticy thing

September 22, 2025
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Reply from Screen Doctor

It's always good to get a genuine OLED restored back in the device! Glad you are feeling the benefits of that, thank you for sharing your experience

Rated 5 out of 5 stars

Good service

Good service. David was very helpful and knowledgable

September 22, 2025
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Reply from Screen Doctor

Thank you Peter, happy to help when you need it!

Rated 5 out of 5 stars

A very professional job

A very professional job, from initial order through to quick turnaround. A good price and good service.
I would definitely recommend .

August 21, 2025
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Reply from Screen Doctor

Glad everything went smoothly with the Apple Watch! Thanks for taking the time to share your experience, all the best!

Rated 5 out of 5 stars

Great service

Great service, was kept informed on a regular basis on status. Good job done on the glass replacement, could not tell a repair had been done. Thanks

August 12, 2025
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Reply from Screen Doctor

Fantastic news, thank you Chris! You have been a pleasure to work with

Rated 5 out of 5 stars

Such a perfect screen

Such a perfect screen, yet again fantastic refurb job will always buy my refurb screens from you. Thanks again

August 4, 2025
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Reply from Screen Doctor

Thank you Thomas, your feedback is always much appreciated and it's always a great experience working with you!

Rated 5 out of 5 stars

The speed of the pickup

The speed of the pickup, repair and return was fantastic

July 24, 2025
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Reply from Screen Doctor

Thank you Ray! Happy to see your Apple Watch back up and running

Rated 5 out of 5 stars

Cracked IPad screen

I had a cracked screen and was told by apple that it was better to replace the device at £600. I spoke to the screen doctor and he talked me through the process. And that they use genuine Apple screens. Turns out I only needed to replace the glass so I sent it away and it was done and back in 3 days, and saved a fortune!

Superb service and great job! I would definitely recommend.

June 21, 2025
Unprompted review
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Reply from Screen Doctor

Morning Rob, really glad to see the iPad arrived with you so quickly! Apple do not have the equipment to do repairs such as this one so instead opt for a full device replacement so unfortunately don't always offer the best advise! Glad we were able to save you so much on this repair. Always happy to help if you need it!

Rated 5 out of 5 stars

Apple Watch S10 OLED Repair.

Apple Watch S10 OLED Repair.
Screen Doctor was extremely helpful when aiming to post the delivery off and even provided the best Royal Mail links to make this convenient.
Throughout the repair SD offered options to ensure this was repaired to my expectations. I paid for it and less then 2 days later it has been returned, shrink wrapped and professionally packaged. Thank you.

June 5, 2025
Unprompted review
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Reply from Screen Doctor

Thank you David! Glad your watch reached you back so quickly, if I can help with anything at all let me know!

Rated 5 out of 5 stars

Great service and price

Lovely little shop, really friendly service. Clear pricing and even though a part was needed my iPad was fixed within 24 hours and we got a text to come and pick it up.

October 15, 2024
Unprompted review
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Reply from Screen Doctor

Thank you for taking the time to share your thoughts. All the best!

Rated 5 out of 5 stars

Great service

Very professional repair of my iPhone.
Great attention to detail and customer satisfaction.
Be very happy to use again and recommend the service here.

October 21, 2024
Unprompted review
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Reply from Screen Doctor

That’s very kind Steven, thank you so much for sharing your experience

Rated 5 out of 5 stars

i had dropped my phone and smashed my front screen

i had dropped my phone and smashed my front screen, it wasn’t usable in anyway; i dropped it of in the morning and was able to collect it in the afternoon. They’re very fast at fixing and repairing phones I would highly recommend getting a quote on fixing your phone as they charged me a low price of £60 for changing my front screen.

September 17, 2024
Unprompted review
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Reply from Screen Doctor

Thank you for the review!

Rated 5 out of 5 stars

Good product and quick delivery

Good product and quick delivery. Excellent service all round 👏

August 27, 2024
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Reply from Screen Doctor

Thank you for the kind words! We hope to deal with you again in the future, always here to help if you need us!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great product.

August 13, 2024
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Reply from Screen Doctor

Glad everything went smoothly! Appreciate you taking the time to share your thoughts

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