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See what reviewers are saying

Rated 5 out of 5 stars

I had an excellent service from start to finish. Clear pricing and delivery instructions for my Apple Watch screen repair. The return was on time, well packaged and the watch is fully restored.

Company replied

Rated 5 out of 5 stars

Brilliant, just brilliant. My wife and I have used The Screen Doctor many times, due to breaking screens and recently when my phone just stopped working and wouldn’t turn on. Like most people I... See more

Company replied

Rated 5 out of 5 stars

A belated review from an iphone 13pro max screen repair on 26th Feb. Excellent service from the initial call enquiry, shop visit, explanation, price, and the repair was completed within 25 minutes. H... See more

Company replied

Rated 5 out of 5 stars

I sent off my Apple watch series 6 which had a cracked screen. I opted to have the battery replaced as well. It was posted on Monday and I received it back on the Wednesday. To turn round the repair o... See more

Company replied

Company details

  1. Phone Repair Service
  2. Mobile Phone Repair Shop

Written by the company

Phone tech repair and screen specialist in Keighley, same day service, trusted reviews, lifetime warranty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good product and quick delivery

Good product and quick delivery. Excellent service all round 👏

August 27, 2024
Screen Doctor logo

Reply from Screen Doctor

Thank you for the kind words! We hope to deal with you again in the future, always here to help if you need us!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Great product.

August 13, 2024
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Reply from Screen Doctor

Glad everything went smoothly! Appreciate you taking the time to share your thoughts

Rated 5 out of 5 stars

Excellent

Professional, efficient and knowledgeable.

July 31, 2024
Unprompted review
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Reply from Screen Doctor

Glad to hear it, thank you for the review! If we can help with anything do not hesitate to get in touch

Rated 5 out of 5 stars

💯 the best place for mobile repairs

💯 the best place for mobile repairs. David went over and above to make sure my issue was sorted.
Very friendly and helpful. Highly recommend 👌

July 12, 2024
Unprompted review
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Reply from Screen Doctor

Thank you so much Andrea, it means a lot!

Rated 5 out of 5 stars

Fantastic service

Fantastic services did a realy good job knows his stuff 110 percent

July 9, 2024
Unprompted review
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Reply from Screen Doctor

Thanks for that Paul, it means a lot! If you need any help with the tether please let me know, happy to help

Rated 5 out of 5 stars

Perfect experience

Perfect experience. Postage and part were spot on!

June 12, 2024
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Reply from Screen Doctor

That’s great to hear, thank you for taking the time to leave a review Colin!

Rated 5 out of 5 stars

Quality thanks

Quality thanks

June 20, 2024
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Reply from Screen Doctor

Thank you for the review Ryan, much appreciated!

Rated 5 out of 5 stars

No messing about with screen doctor…

No messing about with screen doctor screen arrived with them on the Saturday and I have the screen refurbished and back with me by Tuesday amazing service

June 17, 2024
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Reply from Screen Doctor

Always a pleasure working with you! Thanks for the continued custom, it means a lot to us

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, screens are perfect everytime, With so much care and attention to detail. Cant fault, thank you.

June 12, 2024
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Reply from Screen Doctor

Always a pleasure, thank you for your custom. We haven't heard from you which I hope is a good sign! But, if you do need anything do not hesitate to get in touch

Rated 5 out of 5 stars

Same day

Same day, while you wait and great screen and battery. Phone now as new - great job.

June 5, 2024
Unprompted review
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Reply from Screen Doctor

Thank you so much for taking the time to leave the review, it means a lot! Always happy to help if you need anything

Rated 5 out of 5 stars

Brilliant

Brilliant, service and quality, don’t be fooled by the junk on Amazon.

I’d bought a couple of screens on Amazon to repair my daughter’s phone, £20, came with tools, great, I thought. However, as I found later, those screens are largely junk. Poor quality, low resolution, poor colour and failing within weeks (I was bribed with a quick refund if I didn’t return via Amazon).

Screen Doctor use proper Apple screens, have incredibly responsive customer service and it’s looking great 3 weeks in. Pay the extra 10-15 quid, save the hassle of learning the hard way.

May 20, 2024
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Reply from Screen Doctor

Amazing thank you Alex 👍 Pleased to see you can notice the difference between our screens and the cheaper aftermarket ones. Always happy to help, all the best

Rated 5 out of 5 stars

Top Company

We did have a little problem with this order.
The company could not have been more helpful.
Great contact and resolved perfectly.

April 2, 2024
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Reply from Screen Doctor

Hey Martin, really glad we got that issue resolves for you and you are happy with the outcome! Please let me know If I can help with anything

Rated 5 out of 5 stars

Needed a port replacing on my iPhone

Needed a port replacing on my iPhone. Apple quoted a laughable number. Got it replaced here in 30 mins for £25.

Works like a charm!

May 9, 2024
Unprompted review
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Reply from Screen Doctor

Perfect, glad to hear the port is back running as it should be. Appreciate you taking the time out to leave the review, have a nice weekend!

Rated 5 out of 5 stars

Excellent quick service

Excellent quick service, great communication and great value

May 1, 2024
Unprompted review
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Reply from Screen Doctor

Hi Ally, thank you for the review! It is much appreciated, please let me know if I can help with anything

Rated 5 out of 5 stars

I can't recommend screen Doctor enough

I can't recommend screen Doctor enough! I had two phones to fix and asked way to many questions which were quickly and patiently answered and everything done exactly as described in the emails. Great service

April 19, 2024
Unprompted review
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Reply from Screen Doctor

Hi Peter, thank you so much for the review! It was a pleasure to work with you

Rated 5 out of 5 stars

Amazing service from David at Screen…

Amazing service from David at Screen Doctor. Like other reviews have mentioned, he is a straight-up, honest person, with the customer's best interest in mind. He knows what he's talking about, taking the time to research the phone and repair required, to be able to advise whether it is economically viable or not. Unlike another phone repair shop in Keighley (Phone Care Keighley), Screen Doctor did what he said he was going to do and in a timely manner (the other shop kept me waiting and waiting, to no avail). I would fully recommend using Screen Doctor, I no longer have to worry my phone will lose charge altogether and turn off, mid-conversation. Screen Doctor have given me more years to enjoy by beloved BlackBerry - Thank you David!!

March 12, 2024
Unprompted review
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Reply from Screen Doctor

Good morning! It was a pleasure to read your review - thank you. I am so pleased you were happy with everything. If we can help with anything at all do not hesitate to get in touch

Rated 5 out of 5 stars

Amazing service

Amazing service, took no time at all and best price around by far. Would recommend Screen Doctor to anybody. On top of all that down to earth and easy to talk to, doesn't try sell you stuff you don't need like some others!

March 13, 2024
Unprompted review
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Reply from Screen Doctor

Hi Kyle, pleased to hear you had a good experience with us! Thank you for taking the time to leave a review, we appreciate it!

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