screenrec.com Reviews 1,287

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 292 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the application for its user-friendly interface and ease of use, highlighting its reliability and efficiency for various tasks. Many appreciate the quick capture and sharing capabilities, along with features like automatic recording saves and small file sizes, which contribute to a smooth and professional experience. The quality of recordings, even on free plans, is frequently noted as excellent, making it a highly recommended tool for both personal and professional use. However, some customers also noted occasional issues such as the app crashing during longer recordings or videos turning black, making the footage unusable. A few other people also felt that the lack of a pause feature during recording was a significant omission, and some experienced problems with the RECORD icon or unexpected account issues.

What people talk about most

User experience

Customers had positive experiences with user experience, consistently praising its ease of use and simplicity... See more

Application

Users describe positive interactions with the app, often praising its utility for recording videos and taking... See more

Product

People report positive experiences with the product, often describing it as practical, amazing, and excellent... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent video and audio... See more

Website

Customers consistently note ambiguous experiences with the website, with some praising its simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ScreenRec is a very handy tool. Taking screenshots and recording videos is super easy, and what I like most is how quickly I can share them with others. The interface is simple, lightweight, and doesn... See more

Rated 5 out of 5 stars

Very easy to use. I really just need a good screen recorder that ALSO has a very readily available "link" to share. Much smother and professional instead of uploaded large MB files that need to be dow... See more

Rated 5 out of 5 stars

This is the best ScreenRec Tool available cuz you have automatic cloud upload. You easily can download the files for Forensic evidence and if there is a Danger Press ALT+S and everything is captured f... See more

Rated 5 out of 5 stars

Great application. I like that it keeps the file sizes small. I just wish I had a more powerful laptop that wouldn’t lag so much while recording. I tried using the windows snipping tool for recording... See more


Company details

  1. Software Company

Written by the company

ScreenRec is a free screen recorder and screenshot capturing software for Mac, Windows and Linux with instant, private and secure cloud sharing.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Brilliant little tool

Brilliant little tool - use it often to send software faults to our Devs - so much better showing a video than trying to explain over a chat messgae

May 8, 2026
Unprompted review
Rated 1 out of 5 stars

There was no download link (that I…

There was no download link (that I could find after 10 minutes of looking), so I had no way of editing my videos. There was no way to do an entire screen capture.

Just a waste without these basic controls.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect app with plenty of space to capture all your videos

I absolutely love this app. It lets me screen record and take screenshots with zero hassle, and all my files are securely stored on a private server completely free. The setup was easy and the interface is really intuitive. Plus, I can share links instantly which is a game-changer. No issues at all, just perfect!

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

i dont trust this

i dont trust this it put me in the google login page but my saved account was not there and it wanted stuff that can hack my account and it dont like you to use authenticator

May 1, 2026
Unprompted review
screenrec.com logo

Reply from screenrec.com

Thanks for sharing your concern. We want to reassure you that our app uses the official Google sign-in flow, opened inside a Qt WebView. Because of that, the login screen can look slightly different from signing in through your regular browser, and your saved browser account may not appear there automatically.

This does not mean our company or product is unsafe or shady. We take account security very seriously, and we never ask for or store your Google password. Our parent company, StreamingVideoProvider, has been in the video streaming business for over 18 years, and our products have earned thousands of positive reviews and over 18 million downloads.

If anything still feels unclear, please contact our support team and we’ll be happy to explain the sign-in process in more detail.

Rated 4 out of 5 stars

Good app

Good app - better features if you become a member. I did have an issue with the pause function. Not sure if it was resolved, becasue it hasn't happened again to date.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Quick tool

Very handy, easy to pull up and user-friendly.
Recommended for those who usually do quick screen recording.

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

ATTENTION, PAID PLANS ARE A SCAM!

ATTENTION, PAID PLANS ARE A SCAM!

They show you 4k button before upgrading into a paid plan, but after you have upgraded the button DISAPPEARS, the quality is the SAME SHIT as on free plan - BLURRY.

Even after purchasing their most expensive plan, Its not possible to film for youtube. Too low quality.

Asked refund 1 minute after upgrading once realized there is no significant quality difference.

They say they DONT DO REFUNDS even if they MISLEAD customer into thinking about ability to screenrecord in high quality.

What a SHADY company.

Lost €572.91..

Just so that anybody won't think its a fake review from competitor, i was taking with DEYAN SHKODROV through emails before getting ghosted, and my invoice number is 1000100439.

Use TimeBolt for screen recording - thank me later!! - AND ITS FREE!

April 13, 2026
Unprompted review
screenrec.com logo

Reply from screenrec.com

Hi, we’re sorry to hear you had a frustrating experience, but we’d like to clarify a few points.

After ScreenRec is downloaded and an account is created, users receive access to all premium features as a 30-day trial, including 4K recording. This gives every user the opportunity to test the recording quality before deciding whether to purchase. After the trial, users can either upgrade or continue on the Forever Free plan, which has limited functionality as shown on our pricing page.

Our support team also explained that recording quality can be adjusted inside the app under Settings > Recording Quality. Under Custom, the quality can be increased up to 100%. Depending on the system, enabling GPU acceleration or switching to a different codec may also improve recording quality.

Regarding refunds, ScreenRec is provided under our Terms and Conditions, which clearly state that we do not provide refunds or credits for cancellations, downgrades, or unused portions of services on an open account.

We’re not trying to mislead anyone. We provide a full trial specifically so users can test all features before making a purchase decision.

Rated 5 out of 5 stars

Extremely useful app for screengrabs/recording

Extremely useful app! Has a small floating 'taskbar' which gives you access to Photo/Video/Captures. Can also use Alt+S to bring up the screengrab cursor. There's a Free version, which works well, or a paid version which allows higher quality recordings.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

The help team at ScreenRec

The help team at ScreenRec was very glad to help with my problem. They provided me with clear instructions and possible solutions. The response was quick and efficient.

April 14, 2026
Unprompted review

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