Screens.uk Reviews 1,415

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We've used this company a few times and the delivery is always on time and the parts are perfectly packaged and great quality. One of the few places that actually provide the adhesive stickers to repl... See more

Rated 4 out of 5 stars

The service was excellent, the screen arrived in good time, and was undamaged. But the only reason not to give 5 stars is that I actually haven't had the opportunity yet to fit and test the screen.... See more

Rated 5 out of 5 stars

Bought a laptop screen, arrived on time and in perfect condition. Same with the double-sided tape I ordered. Recommend and would use again. Very good website with screens very clearly categorised by l... See more

Rated 5 out of 5 stars

Ordered a replacement screen for an ASUS Tuf laptop. Got help selecting the right screen via swiftly answered email, screen arrived two days later complete with free tool kit! As always with these thi... See more

Company details


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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Customer service

A very helpful company and great customer service. Assisted me in finding the right screen without any fuss.

October 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great!

Easy to find and order the correct screen for a customers laptop. Quick delivery and well packaged. Thank you.

September 24, 2021
Unprompted review
Rated 5 out of 5 stars

Laptop screen was perfect

Laptop screen was perfect , arrived next day , amazing delivery service.
I was pleasantly surprised to find a small tool kit in the parcel .
Would definitely use this company again .

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Ordered a replacement screen for an ASUS Tuf laptop. Got help selecting the right screen via swiftly answered email, screen arrived two days later complete with free tool kit! As always with these things it didn’t go quite the way the instruction video showed but between us my teenage daughter and I successfully removed the old, installed the new in about 30 minutes. Huge saving compared to sending it away to a pro.

August 13, 2021
Unprompted review
Rated 5 out of 5 stars

Damaged the screen on my brand new Asus laptop

Damaged the screen on my brand new laptop and thought that was the end of that! Checked on line to see if I could buy a replacement screen I came across Screens UK and ordered a new screen. It came within a few days and I am extremely happy to have repaired it myself for a fraction of what it would have cost in a shop.
Very happy with the service and will use again if needed. Highly recommended.

July 20, 2021
Unprompted review
Rated 5 out of 5 stars

I dropped a work laptop and needed it…

I dropped a work laptop and needed it fixed pronto. The replacement screen arrived reasonably quickly and the instruction video on the website, although not the same type as mine, was close enough to assist me sorting this. Thanks.

June 29, 2021
Unprompted review
Rated 5 out of 5 stars

A beer incident!

I ordered a replacement screen for my sons laptop( a beer incident at uni!)
Arrived in super fast time, well packed. Competitive price too.

June 28, 2021
Unprompted review
Rated 5 out of 5 stars

First time novice at screen…

First time novice at screen replacement. Great website made it easy to find correct screen to order, and watch instruction video. Screen delivered two days earlier than promised AND with unexpected toolkit. Laptop back in action an hour later. Thanks

June 14, 2021
Unprompted review
Rated 1 out of 5 stars

Disgusted & Dissapointed

If I could I would not even give this one star!!
Friday 10th June

Very disappointed with company despite reviews!
24 hours after placing order - not one bit of communication of them.
No tracking information as guaranteed in a conversation after having to speak to them in chat three times.
Even on the day of delivery (supposed) which I paid extra for, ( Next day delivery premium paid at 1pm Thursday) I have no information and was told that only one person in the company has the contact details for the dispatch/delivery/fulfilment center.

They breeched there Terms and conditions to easily. Just re-ordered from another company paid the same and within 15 minutes had confirmation and tracking number!

Be warned

Update : Saturday 11th June

48 hours on still no guaranteed delivery, despite paying for next day!

Finally a confirmation email (Friday 10th @ 8pm - item ordered 1pm Thursday) from them 36 hours after ordering and a tracking number - HOWEVER , that tracking number says not known on the GLS (courier / fulfilment center) website.

The secondary screen I ordered from another company at 6pm last night(Friday) has arrived safe and perfect!

Am unsure what has happened to this company in the last month BUT something serious has happened as the positive reviews cease.

I usually recommend businesses however in its current place this is one I’d certainly say stay clear off!!

June 11, 2021
Unprompted review
Screens.uk logo

Reply from Screens.uk

LaptopScreen.co.uk (Screens.uk) guarantees a working replacement LCD or your money back!

The order has shipped and a tracking number was provided as soon as one became available. We will update our order status tracking page to better reflect when a tracking number can be expected.

Support dept. www.LaptopScreen.co.uk/support/
On-line chat at www.LaptopScreen.co.uk
Telephone: +44-114-352-0098

Rated 5 out of 5 stars

First class service.

Quick service and screen works fine, very easy to install as it came with a full set of small tools included for installation, hope I never need to, but I would certainly use this company again if I do.

May 11, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service
Excellent screen and great price.
A good and fast delivery.
I highly recommend this company.
I am a very happy chappy.
Thank you

May 4, 2021
Unprompted review

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