From start to finish, the experience was smooth and enjoyable. The sales people were great and very knowledgeable. The ordering process was straightforward, very quick, delivery was timely, and the... See more
Company replied
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From start to finish, the experience was smooth and enjoyable. The sales people were great and very knowledgeable. The ordering process was straightforward, very quick, delivery was timely, and the... See more
Company replied
This is how you do customer service and get loyal customers forever! Our sofa experienced a problem. From reporting it to detirmining a replacement is needed it took 3 hrs. Customer agent Fanny de... See more
Company replied
We went into the showroom in gothenburg and was met with excellent customer service from Roberto! He guided us and spent quite a while with us until we decided on what couch we wanted. Ordering in sto... See more
Company replied
The order process was smooth as butter. Very straightforward and easy to deal with Bring and the customer support. When reordering a new couch the customer support staff was extremely helpful and met... See more
Company replied
Written by the company
Written by the company

Det är okej att göra fel ibland - testa produkten hemma.

Olof Palmes gata 14, 111 37, Stockholm, Sweden
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It came so fast and is a great addition to my house! I absolutely love it! 🥰

Reply from SOFACOMPANY Sverige
Sofa isn’t delivered yet even I ordered 2weaks ago
Well... They are not sending text yet... I contacted customer service for this, She said She will contact Bring to send text again. .but still not get text yet. pretty annoying.

Reply from SOFACOMPANY Sverige
Great quality and fast delivery. Loving the sofa.

Reply from SOFACOMPANY Sverige

Reply from SOFACOMPANY Sverige
Impressive service. The sofa was delivered on schedule and the quality is excellent. Thanks Jenna, you made my online interaction with Sofacompany memorable.

Reply from SOFACOMPANY Sverige
Great service, no fuss or hassle received the sofa in specified, time and place.

Reply from SOFACOMPANY Sverige
I think it's the 4th sofa we buy at Sofa Company and --again-- we were not disappointed by the quality of the design, fabric, construction and speed of delivery for the price range.

Reply from SOFACOMPANY Sverige
We had a great experience, especially shopping from home without visiting their showroom during the covid times. The customer service provided us with a good overview of the sofa we liked and sent us a free sample of the material. The sofa was delivered within 2 weeks and we always had the possibility to return it if we didn't like. We loved it. One of the free cushion covers had a minor problem and we were immediately suggested that we would get a new one. Loved the quick turnaround times with the customer service, we would go back and shop again!

Reply from SOFACOMPANY Sverige
I bought a nice sofa from SofaCompany and I got an excellent service. I can give SofaCompany my best recommendations

Reply from SOFACOMPANY Sverige
Great service, fast delivery under circumstances and nice sofa.

Reply from SOFACOMPANY Sverige
We ordered a 2 sitter sofa with customized materials. The sofa is delivered on time, has really good quality and the entire process is smoother than we expected. I’m completely satisfied with this purchase.

Reply from SOFACOMPANY Sverige

Reply from SOFACOMPANY Sverige
Excellent customer service. Highly recommended website

Reply from SOFACOMPANY Sverige
Very happy with my sofa, exactly what I was expecting. The delivery couldn't have been any better either.

Reply from SOFACOMPANY Sverige
The holes for the sofa legs were not specifically made and as a result I ended up putting them according my measurements. Also the pillows are not removable and it is not stated on the website. Other than those mentioned, I am satisfied with the quality and the design of the sofa.

Reply from SOFACOMPANY Sverige
It was fantastic Service! Really like it. Products are very nice. I purchased 3 times.
Nice quality, really like the sofa but delivery times were very long and not in accordance with webpage. But overall, glad about the sofa.

Reply from SOFACOMPANY Sverige
Great customer service in the showroom, very quick delivery, perfect product.

Reply from SOFACOMPANY Sverige
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