SOFACOMPANY Sverige Reviews 2,401

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

From start to finish, the experience was smooth and enjoyable. The sales people were great and very knowledgeable. The ordering process was straightforward, very quick, delivery was timely, and the... See more

Company replied

Rated 5 out of 5 stars

This is how you do customer service and get loyal customers forever! Our sofa experienced a problem. From reporting it to detirmining a replacement is needed it took 3 hrs. Customer agent Fanny de... See more

Company replied

Rated 5 out of 5 stars

We went into the showroom in gothenburg and was met with excellent customer service from Roberto! He guided us and spent quite a while with us until we decided on what couch we wanted. Ordering in sto... See more

Company replied

Rated 4 out of 5 stars

The order process was smooth as butter. Very straightforward and easy to deal with Bring and the customer support. When reordering a new couch the customer support staff was extremely helpful and met... See more

Company replied

Company details

  1. Living Room Furniture Store
  2. Decoration and Interior Design Store
  3. Furniture Accessories
  4. Furniture Store
  5. Sofa Store

About SOFACOMPANY Sverige

Written by the company

SOFACOMPANY | Dansk design till ett ständigt lågt pris

Hos SOFACOMPANY designar vi våra möbler själva och säljer dem direkt till dig. Det betyder färre mellanhänder, bättre priser – och möbler som är byggda för att klara av vardagen. Därför ger vi också 10 års garanti på alla våra möbler.

Över 2 000 av våra kunder har lämnat ett omdöme om oss på Trustpilot, och vi är stolta över vårt höga betyg. Vi läser och svarar på alla recensioner – för vi lyssnar, och vi strävar alltid efter att ge dig den bästa möjliga upplevelsen när du handlar möbler hos oss.

Oavsett om du handlar online eller besöker någon av våra butiker ser vi fram emot att hjälpa dig hitta din nästa soffa.

Sofacompany

Written by the company

Ärlighet
....alla i företaget är stolta över och står för de produkter som vi skapar och levererar till kunderna. Vår anda och affärsmodell är ärlig och öppenhjärtig, vilket vi anser är autentiskt. Det innebär att du som kund ska kunna förstå vad det är du betalar för. Vilket innebär att vi jobbar utan rabattkoder och paketpris - kort och gott ärligt låga priser, året om.

Fri frakt och 30 dagar fri retur

Det är okej att göra fel ibland - testa produkten hemma.

Det är okej att göra fel ibland - testa produkten hemma.
Osäker på färg trots att du har skickat efter tygprover eller besökt ett showroom? Inga bekymmer, det är okej att göra fel ibland. Om du köper en lagervara erbjuder vi 30 dagars fri retur om produkten inte känns helt rätt. Det enda du behöver göra är att spara emballaget och sedan kontakta oss för att boka en upphämning eller utbyte av produkten.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Great sofas and efficient customer service

I love the sofas I ordered from Sofa company. They are exactly as I remembered them from the showroom and they were delivered exactly on time.

June 21, 2018
Unprompted review
SOFACOMPANY Sverige logo

Reply from SOFACOMPANY Sverige

Great to hear, enjoy your furniture and welcome back to Sofacompany!
Have a great weekend Gayatri!

Rated 1 out of 5 stars

Home delivery

Home delivery? My home is certainly not 30 meters away on the street. They are a premium company up until they take your money, the rest may not bother them.

February 27, 2018
Unprompted review
SOFACOMPANY Sverige logo

Reply from SOFACOMPANY Sverige

Sorry to hear that you're not happy with the delivery.
The delivery is ordered to be curbside to the address you stated when you ordered on our website. It's very unlucky and we're sorry if they went to another address and the delivery didn't went as usual/ordered.

We're sad to hear that you perceive that and hope that you will enjoy your beautiful pouf after all.

Rated 2 out of 5 stars

the delivery company just leave the …

the delivery company just leave the furniture at the front-door, i have to move it to fourth floor by myself.

October 6, 2017
Unprompted review
SOFACOMPANY Sverige logo

Reply from SOFACOMPANY Sverige

I'm sorry to hear that you are dissatisfied with your delivery from the carrier. We work hard to be clear with the information about that, even before you order your furniture. Please email info@sofacompany.se if there is anything we can to do make the information even better. We always want to be better, for you and other costumers!

Even tho you are dissatisfied with the delivery I hope your are pleased and happy with our products, service and hope you enjoyed your experience with Sofacompany!

Best Regards, Sofacompany

Rated 5 out of 5 stars

Highly recommend SofaCompany

We had a great experience with SofaCompany. They have very fast and personalized response to email and phone questions. Their Stockholm showroom is beautiful and the staff is very helpful. And most importantly, we are very happy with the quality and appearance and comfort of our purchases!

March 9, 2017
Unprompted review
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