Seafancy Reviews 2,437

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the return policy, finding it difficult to navigate and often resulting in only partial refunds rather than full reimbursement. Issues with order fulfillment were also frequently mentioned, with some items not arriving as expected or being incorrect. The quality of products received was a mixed bag; while some found the material good and the fit accurate, others reported poor quality, flimsy fabric, and items that did not match descriptions or photos. The minority of people were satisfied with their purchases, noting good fit and material, and in some cases, prompt refunds when requested.

What people talk about most

Product

Customers had ambiguous experiences with product. While some reviewers praised the quality, fit, and style of... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers report significant delays in receiving their... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report difficulties in obtaining full refunds,... See more

Quality

People report ambiguous experiences with quality. While some customers found the suits fine, well-made, and... See more

Return policy

Customers consistently express dissatisfaction with the return policy. Many reviewers report that the return... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Item turned but broken. When I contacted customer support they would only offer me £5 voucher for a future purchase! Obviously I have no plans to buy more faulty products!

Rated 2 out of 5 stars

Poor quality, flimsy fabric. Advertised 'tummy control' and there isn't any. Overpriced for poor quality. Can buy better at Kmart!

Rated 2 out of 5 stars

I ordered without looking at previous reviews so was apprehensive whilst waiting for a long time before they arrived. I was fortunate that one costume did fit - even though I’m a 12, it’s an XL and th... See more

Rated 4 out of 5 stars

I was nervous to order a swim suit online, especially after reading some of the reviews, but I did receive my swimsuit after 10 days. It was the correct suit and size, well made, and seemed like quali... See more


Company details

  1. Swimwear Store
  2. Activewear Store
  3. Beach Clothing Store
  4. Clothing Store
  5. Dress Store
  6. Women's Clothing Store

Written by the company

Welcome to Seafancy, a chic women's swimwear brand that combines style, comfort, and coverage. We offer a diverse range of trendy swimwear for women. Here, alongside classic styles, you'll delight in discovering hidden treasures like our adorable "boyleg style" swimsuits. They preserve the intricate beauty of traditional women's swimwear while enhancing functionality: improved support and comfort, extended bottoms, double-layer protection, added pockets, expanded size ranges, and more, catering to diverse female bodies and various needs. If you're looking for a swimsuit that offers more coverage and is great for staying active, but you're not into basic sporty styles—then we’ve got you covered! Plus, we're super mom-friendly and have great options for curvy sizes too! Every piece here is created with love and sincerity. please discover your perfect some look at Seafancy.com and make a splash with confidence and flair.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

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Replied to 3% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

1/5 Stars

1/5 Stars - Disappointing Experience with Seafancy. I'm disappointed with my purchase from Seafancy. The swimwear I received was subpar in terms of quality, especially considering the price point.

- Ripped seams: The stitching on my swimsuit came undone after only a few wears.
- Low-grade fabric: The material feels cheap and lacks durability.
- Uncomfortable fit: The suit doesn't provide a flattering or comfortable fit.

Given the brand's marketing and pricing, I expected a higher level of quality and attention to detail. Unfortunately, my experience has been disappointing. I would have been better off getting some new swim wear from Walmart.

May 1, 2024
Seafancy logo

Reply from Seafancy

Dear Amanda.Sidman, we understand you're frustrated.

We take the quality of our garments very seriously and we always aim for our products to meet our customer's satisfaction. We have sent the information to the related department. They will input a lot to provide all Seafancy customers with suits with better performance.

If you received a swimsuit with any quality issues, you can request an exchange or refund within 30 days, following the instructions on our website under Return & Refund. After checking our records, we're sorry to see that you didn’t request after-sales support.

We apologize for the less-than-perfect experience and appreciate your feedback.

Rated 5 out of 5 stars

Absolutely love this swimsuit

Absolutely love this swimsuit! The design is beautiful and flattering, and the quality of the fabric feels durable and high-end. The customer service was excellent-quick to respond and very helpful. Highly recommend!

August 8, 2024
Rated 5 out of 5 stars

High-waisted design

High-waisted design. The high-waisted bottoms not only offer more coverage but also very flattering, perfect for anymore looking for a stylish yet modest option.

October 16, 2024
Rated 5 out of 5 stars

Second time shopping on this…

Second time shopping on this website.just as perfect as the first shopping.I don't understand why so many people sat this store is a scam.I 'll give my review ,a good store should not be sunk.

October 23, 2024
Rated 4 out of 5 stars

Delivery isn't the quickest

Delivery isn't the quickest, but the service is reliable when it comes to email reponses, politenes, and assistance with returns. I appreciate the sales, though it can be frustrating that items are frequently out of stock.

October 17, 2024
Rated 1 out of 5 stars

Didn’t ship!

I ordered this middle of April and it still hadn’t come two weeks after it was supposed to so I called and they had no record of my order but had processed payment…
They did end up sending me another one, but it didn’t come until after I needed it!

June 4, 2024
Seafancy logo

Reply from Seafancy

Dear Nicole, we sincerely apologize for any inconvenience this may have caused.

During that time, we experienced a surge in orders. Unfortunately, due to some issues with the shipping partner we were working with, a small portion of orders didn't arrive as scheduled. Once our customer service team received emails from affected customers, we acted quickly to verify the situation with the shipping company. We immediately reached out to those customers to confirm details and arranged for reshipping and compensation where needed. We also adjusted our partnership with the shipping company to ensure everything got back on track.

We're truly sorry your order was impacted, but we really appreciate your feedback and look forward to providing you with an even better experience next time.

Rated 4 out of 5 stars

Great swimsuit

I love the suit! As a middle-aged mom, it’s so hard to find a swimsuit that I feel comfortable in. This was great; a 2 piece that still hid the areas i’m self-concious about.
The only thing that bugged me was that the tracking information I received was wrong, so I couldn’t track it. I was a little worried it wasn’t going get here, but thankfully it did!

April 22, 2024
Rated 3 out of 5 stars

Quality of items was not as good as I…

Quality of items was not as good as I would have liked.

March 21, 2024
Seafancy logo

Reply from Seafancy

Dear Corinna.Tippett, we are sorry to see that this experience did not meet your expectations. 

We take the quality of our garments very seriously and we always aim for our products to meet our customer's satisfaction. We have sent the information to the related department. They will input a lot to provide all Seafancy customers with suits that will provide better performance.

Lastly, We truly appreciate your feedback and apologize for the less-than-perfect experience. We're committed to improving our customer service to better serve you in the future.

Rated 2 out of 5 stars

Difficult to return and poor customer service

The recommended size was WAY too large so I did not end up wearing most of my purchase. I am glad I decided to order one suit in a smaller size. Your return policy stinks. Returns on clothing should not cost the customer money, especially at the cost of these suits! Returns should be easier! It is also difficult to reach any kind of customer service for guidance. I gave up and just ate the cost of the suits I could not use. I won’t order again.

June 30, 2024
Seafancy logo

Reply from Seafancy

Dear JB, we are sorry to see that this experience did not meet your expectations. 

Firstly, most of our swimsuits are true to size. You can refer to the "size guide" on each product page to check the detailed measurements. If you have an issue with the selection of sizes next time, we suggest you contact our customer service for some advice (service@seafancy.com). Meanwhile, our team works hard to make swimsuits consistent with the size guide, which is based on the average customer's body figure.

Secondly, as we state on our website, we do not currently offer free returns. After receiving your application in May, we sent you an email explaining other options, such as partial refunds, discount coupons, etc., but very few Sorry for not receiving your reply. We apologize if our return policy did not meet your expectations. However, your feedback has been raised for future optimization and we aim to provide a budget-friendly return service for our valued customers.

Lastly, We truly appreciate your feedback and apologize for the less-than-perfect experience. We're committed to improving our customer service to better serve you in the future.

Rated 5 out of 5 stars

Love thus siwmsuit

Love thus siwmsuit! The M size fits perfectly and is super flattering.Great Quality and vibrant colors. Perfect for beach days! Highly recommend!

October 10, 2024

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