Item turned but broken. When I contacted customer support they would only offer me £5 voucher for a future purchase! Obviously I have no plans to buy more faulty products!
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Review summary
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Poor quality, flimsy fabric. Advertised 'tummy control' and there isn't any. Overpriced for poor quality. Can buy better at Kmart!
I ordered without looking at previous reviews so was apprehensive whilst waiting for a long time before they arrived. I was fortunate that one costume did fit - even though I’m a 12, it’s an XL and th... See more
I was nervous to order a swim suit online, especially after reading some of the reviews, but I did receive my swimsuit after 10 days. It was the correct suit and size, well made, and seemed like quali... See more
Company details
Written by the company
Welcome to Seafancy, a chic women's swimwear brand that combines style, comfort, and coverage. We offer a diverse range of trendy swimwear for women. Here, alongside classic styles, you'll delight in discovering hidden treasures like our adorable "boyleg style" swimsuits. They preserve the intricate beauty of traditional women's swimwear while enhancing functionality: improved support and comfort, extended bottoms, double-layer protection, added pockets, expanded size ranges, and more, catering to diverse female bodies and various needs. If you're looking for a swimsuit that offers more coverage and is great for staying active, but you're not into basic sporty styles—then we’ve got you covered! Plus, we're super mom-friendly and have great options for curvy sizes too! Every piece here is created with love and sincerity. please discover your perfect some look at Seafancy.com and make a splash with confidence and flair.
Contact info
United States
- service@seafancy.com
- seafancy.com
2.5
Poor
2K reviews
Replied to 3% of negative reviews
Typically replies within 24 hours
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Shockingly bad quality
After 2 Swims, the elastic in the top became twisted. The fabric in both the top and bottom started to deteriorate. An awful holiday experience. I have thrown the swimsuit out after two weeks, a disgusting waste for the environment. This organisation should be ashamed .
June 12, 2024
Reply from Seafancy
Dear Anne, we are sorry to see that this experience did not meet your expectations and understand your frustration.
We take the quality of our garments very seriously and we always aim for our products to meet our customer's satisfaction. We have sent the information to the related department. They will input a lot to provide all Seafancy customers with suits that will provide better performance.
If you find any quality issues with the clothing after receiving it, please snap a photo and reach out to us directly at service@seafancy.com. Once we verify, we’ll offer several options to make it right, including partial refunds, replacements, or full refunds within 30 days of receipt. You can also choose to return or exchange the item if you prefer.
Please check it over at your convenience, and thank you so much for your feedback and genuine suggestions.
The first pair I bought were amazing…
The first pair I bought were amazing fitted perfect then I ordered another and was heaps bigger same style just different colour there was no size label so it made me feel they were rushed I gave them to my daughter.
October 11, 2024
The fabric of this costume is of a poor…
The fabric of this costume is of a poor quality and is already pilling at the back and it has lost its elasticity, the bottom is saggy
August 12, 2024
Reply from Seafancy
Dear Sienn Smiles, we are sorry to see that this experience did not meet your expectations.
We take the quality of our garments very seriously and we always aim for our products to meet our customer's satisfaction. We have sent the information to the related department. They will input a lot to provide all Seafancy customers with suits that will provide better performance.
If you find any quality issues with the clothing after receiving it, please snap a photo and reach out to us directly at service@seafancy.com. Once we verify, we’ll offer several options to make it right, including partial refunds, replacements, or full refunds within 30 days of receipt. You can also choose to return or exchange the item if you prefer.
Please check it over at your convenience, and thank you so much for your feedback!
Awesome swimsuit
Awesome swimsuit! Great quality, comfortable fit and looks fantastic. Highly recommend!
August 2, 2024
Pockets are a plus
Pockets are a plus. The shorts have convenient pockets, which are perfect for carrying small essentials like my phone or keys when I'm out.
October 25, 2024
Great tankini
Great tankini! Soft, high-quality material with a flattering fit and comfortable coverage. Perfect for the beach
August 7, 2024
The top offers great support without…
The top offers great support without feeling too tight. I can move around confidently without any discomfort.
October 25, 2024
Avoid this company.
Bought 2 swim suits which were both labelled as the same size. Neither fit me. One was huge and one was tiny. When I asked for a refund it was a long convoluted process and in the end I only received a 75% refund and told to keep the items. The postage to return them was over A$40 because they wanted me to return the items to the US. They were originally posted from Australia. Would not buy anything from this company. Very poor experience.
July 28, 2024
Reply from Seafancy
Dear HELEN M, we are sorry to see that this experience did not meet your expectations.
We’re sorry if our return policy didn’t meet your expectations. As noted on our website, we currently don’t offer free returns; shipping fees are covered by the carrier used to send the package, and we only charge for the product itself, so shipping fees aren’t included in the refund.
That said, to make up for this, we do offer other options to make returns easier and faster depending on the situation, such as reshipping items, providing full or partial refunds, discount offers, and more, which we explain in detail in our response emails.
Regarding sizing, most of our swimsuits are true to size. You can refer to the "size guide" on each product page to check the detailed measurements. If you have an issue with the selection of sizes next time, we suggest you contact our customer service (service@seafancy.com) for some advice before making payment. We’re really looking forward to helping you out!
Lastly, we truly appreciate your feedback and apologize for the less-than-perfect experience. We're committed to improving our customer service to better serve you in the future.
Stitch in timeI received the swimsuit I thought…
When I received the swimsuit I thought it looked great until I went to put it on and I had to stitch half the side up 😞
October 1, 2024
Reply from Seafancy
Dear Julie, we are sorry to see that this experience did not meet your expectations.
If you find any damage due to quality issues after your first try-on, please take a photo and contact us directly at service@seafancy.com. Once we verify the issue, we’ll provide support based on the extent of the damage. For cases like this within 30 days of receiving the item, we offer a partial refund, replacement, or full refund; beyond 30 days, only partial refunds are available.
Please check it at your convenience. We hope this response gives you a better understanding of our after-sales service, and we truly appreciate your support and choice to shop with us.
Love this red plaid swimsuit
Love this red plaid swimsuit! The fabric is high-quality and holds up well after washing. The fit is super flattering, and the design is both classic and stylish. Perfect for beach days.
October 15, 2024
Very disappointed as I ordered a…
Very disappointed as I ordered a Swimsuit & the size was wrong & it wasn't a simple return so ordered another one but was still the wrong size. Was overseas when I received the second one but it was to late to return when I came back so now I have 2 that I can't wear or return!!!! Not happy. Will be letting my friends know not to order.
May 31, 2024
Reply from Seafancy
Dear Joanne Barnes, we’re sorry that this experience didn’t meet your expectations, and we regret that our return policy didn’t offer the options you were looking for.
Most of our swimsuits are true to size. You can refer to the "size guide" on each product page to check the detailed measurements. If you have an issue with the selection of sizes next time, we suggest you contact our customer service (service@seafancy.com) for some advice before making payment.
Meanwhile, our team works hard to make swimsuits consistent with the size guide, which is based on the average customer's body figure.
Lastly, we really appreciate your support and the fact that you chose us. We will continue to improve our services and hope to serve you better in the future.
Bathers arrived quickly.
Bathers arrived quickly.
Love the colours of both pairs.
They fit perfectly and are easy to swim in.
I love the shape.
September 1, 2024
This was my first Seafnacy suit and it…
This was my first Seafnacy suit and it changed the swim suit game for me!Love the print and ruffle on the Top.
October 24, 2024
Well where to start.
Well where to start.. this company is not based in Australia as per their website.
The customer service is terrible.
My order was missing items.
They refused to give me a refund, the matter is now bring dealt with between banks as Seafancy have bee so unreasonable.
The items of clothing that I received were small made
August 28, 2024
Reply from Seafancy
Dear Rebecca T, we are sorry to see that this experience did not meet your expectations.
After receiving your feedback, we reviewed and discussed the best way to handle your order, confirming a resolution approach. However, when we attempted to issue the refund, we found the order had a chargeback status, which prevented us from processing the refund immediately.
Now that the chargeback is in the process of being reversed and handled through the bank, we’ll follow up promptly with the agreed solution as soon as the process is complete. If you have any questions along the way, please don’t hesitate to reach out.
We apologize sincerely for any inconvenience caused. We’ve been closely monitoring the status of your order and truly appreciate your patience and understanding as we work through this.
Flattering Set
The set fit nicely. I know I will feel more confident being able to fully play with my child/grandchild without my swimsuit revealing all my business.
July 5, 2024
I love this patterned sports bikini
I love this patterned sports bikini! Great quality, super stretchy, and the vibrant design is eye-catching. Perfect for workouts and stylish too!
October 14, 2024
I was really nervous after reading the…
I was really nervous after reading the reviews but I just got this suit and it's very comfortable to wear for cycling and outdoor activities.
October 24, 2024
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