Seafancy Reviews 2,437

TrustScore 2.5 out of 5

2.5

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the return policy, finding it difficult to navigate and often resulting in only partial refunds rather than full reimbursement. Issues with order fulfillment were also frequently mentioned, with some items not arriving as expected or being incorrect. The quality of products received was a mixed bag; while some found the material good and the fit accurate, others reported poor quality, flimsy fabric, and items that did not match descriptions or photos. The minority of people were satisfied with their purchases, noting good fit and material, and in some cases, prompt refunds when requested.

What people talk about most

Product

Customers had ambiguous experiences with product. While some reviewers praised the quality, fit, and style of... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers report significant delays in receiving their... See more

Refund

Reviewers highlight negative aspects of refund. Many customers report difficulties in obtaining full refunds,... See more

Quality

People report ambiguous experiences with quality. While some customers found the suits fine, well-made, and... See more

Return policy

Customers consistently express dissatisfaction with the return policy. Many reviewers report that the return... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Item turned but broken. When I contacted customer support they would only offer me £5 voucher for a future purchase! Obviously I have no plans to buy more faulty products!

Rated 2 out of 5 stars

Poor quality, flimsy fabric. Advertised 'tummy control' and there isn't any. Overpriced for poor quality. Can buy better at Kmart!

Rated 2 out of 5 stars

I ordered without looking at previous reviews so was apprehensive whilst waiting for a long time before they arrived. I was fortunate that one costume did fit - even though I’m a 12, it’s an XL and th... See more

Rated 4 out of 5 stars

I was nervous to order a swim suit online, especially after reading some of the reviews, but I did receive my swimsuit after 10 days. It was the correct suit and size, well made, and seemed like quali... See more


Company details

  1. Swimwear Store
  2. Activewear Store
  3. Beach Clothing Store
  4. Clothing Store
  5. Dress Store
  6. Women's Clothing Store

Written by the company

Welcome to Seafancy, a chic women's swimwear brand that combines style, comfort, and coverage. We offer a diverse range of trendy swimwear for women. Here, alongside classic styles, you'll delight in discovering hidden treasures like our adorable "boyleg style" swimsuits. They preserve the intricate beauty of traditional women's swimwear while enhancing functionality: improved support and comfort, extended bottoms, double-layer protection, added pockets, expanded size ranges, and more, catering to diverse female bodies and various needs. If you're looking for a swimsuit that offers more coverage and is great for staying active, but you're not into basic sporty styles—then we’ve got you covered! Plus, we're super mom-friendly and have great options for curvy sizes too! Every piece here is created with love and sincerity. please discover your perfect some look at Seafancy.com and make a splash with confidence and flair.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

2K reviews

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Replied to 3% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

This high-waisted bikini is amzing

This high-waisted bikini is amzing! It fits perfectly and provides great coverage while still looking stylish. The high waist makes me feel confident and comfortable, and it accentuates my figure in all the right ways. Definitely my new go-to for beach days!

October 5, 2024
Rated 5 out of 5 stars

Stylish and comfortable

Stylish and comfortable! The high-waisted bottoms are supper flattering, and the material feels durable. Definitely a new favoritw for abeach days!

October 27, 2024
Rated 5 out of 5 stars

swimming togs

I bought a pair of swimming togs. They are great. They arrived quickly without any problems. Thank you.

July 22, 2024
Rated 2 out of 5 stars

Would not buy another one

The swimsuit is a pretty print and the size was fine. The seams joining the shoulder straps to the body of the swimsuit are not finished well and curl outwards so an overlocked seam is visible when wearing it. Unfortunately this makes the swimsuit look unfinished and poorly constructed.

July 7, 2024
Seafancy logo

Reply from Seafancy

Dear Laura, we’re sorry to hear that this experience didn’t meet your expectations.

First, we truly appreciate your support and that you chose us. If you find any quality issues with the clothing upon receipt, please snap a photo and reach out to us directly at service@seafancy.com. Once we verify, we’ll offer several options to make it right, including partial refunds, replacements, or full refunds within 30 days of receipt. You may also choose to return or exchange the item if you prefer.

Secondly, we take the quality of our garments very seriously and always aim for our products to meet our customers’ satisfaction. We have passed your feedback along to the relevant department, and they are dedicated to providing all Seafancy customers with suits that perform better.

Lastly, thank you so much for your feedback. We’ll continue to improve our quality assurance and look forward to serving you better in the future.

Rated 2 out of 5 stars

My togs were way too big

My togs were way too big. The size chart had no relationship to my measurements so I got the same as last time - and they were huge. I'm giving them ot my sister. It's disappointing because I love my existing togs but they really are (after many years) falling apart. I was going overseas with my new togs and felt stupid every time i put them on as they hung off me and gaped at the legs slightly. I don't have confidence to order any more because I have no idea what size to ask for. (the date below is approximate - I can't remember exactly when the togs arrived.) nga mihi, Debbie

September 2, 2024
Seafancy logo

Reply from Seafancy

Dear Debbie Hager, we are sorry to see that this experience did not meet your expectations. 

Most of our swimsuits are true to size. If you have an issue with the selection of sizes next time, we suggest you contact our customer service (service@seafancy.com) for some advice before making payment. Meanwhile, our team works hard to make swimsuits consistent with the size guide, which is based on the average customer's body figure.

If the size isn’t quite right, you’re welcome to exchange it—we’re more than happy to help! Thank you so much for trusting us and choosing to purchase from us. Please check it over at your convenience.

Rated 5 out of 5 stars

I bought three sets because of the…

I bought three sets because of the discount, so the price was reasonable. I wore one of the floral bikinis to the beach and took some photos. One of them is still my profile pic on Instagram. I absolutely love it!

August 28, 2024
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service, decided to not let me know my swim suit had sold out and didn't email me about it for weeks. Had to chase the company up about it. Would not recommend buying from them.

July 10, 2024
Seafancy logo

Reply from Seafancy

Dear Anonymous, we are sorry for this inconvenience and empathize with your frustration.

The item you ordered actually had one last piece in stock, but during our pre-shipping inspection, we found it didn’t fully meet our quality standards. While we were handling the damage report with the factory, we received your message, so we went ahead and processed an exchange and refund for you. We apologize for not notifying you sooner—this was definitely our oversight.

Lastly, we truly appreciate your feedback and apologize for the less-than-perfect experience.

Rated 2 out of 5 stars

Item too big. Can’t exchange

The item I received was too big. When I emailed you to arrange an exchange as instructed, I did not hear back. I would not buy from you again.

August 16, 2024
Seafancy logo

Reply from Seafancy

Dear Sue O��onnell, we are sorry for this inconvenience and empathize with your frustration.

Thank you so much for trusting us and choosing to purchase from us. For any after-sales inquiries, please feel free to reach out to us at service@seafancy.com, which is our dedicated email for handling such matters. We’ve double-checked and couldn’t find any emails from you—it’s possible you accidentally sent it to our Australia support email, which is why our team didn’t see or respond to it.

Regarding sizing, if you have an issue with the selection of sizes next time, we suggest you contact our customer service (service@seafancy.com) for some advice before making payment. We’re really looking forward to helping you out!、

Please check it over at your convenience. We hope this response clears things up, and please feel free to reach out anytime if you have more questions.

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