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Review summary
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Reviews shaping this summary
These guys are super responsive and send products quickly! In my situation, the coffee arrived partially damaged as a result of shipping. The team immediately responded and sent over a fre... See more
Company replied
Customer experience great; I had to phone the London shop with a question about the Jamaica Blue barrel which was answered proficiently by a lovely lady. Many thanks 🙏 As to the coffee you’ll ha... See more
Company replied
Good roast. Good beans. Up to expectations. But the package (tin) doesn’t contain a one-way valve. After leaving the beans sitting for two weeks to release gas, the packaging inside became very inflat... See more
Company replied
Company details
About Sea Island Coffee
Written by the company
Since 2007, Sea Island Coffee has specialised in sourcing the world's most exceptional and rare coffees for connoisseurs to enjoy at home.
We ethically source single-origin beans by exploring the world's most celebrated and remote coffee-growing locations. In our selection, you will find famed coffees like Jamaica Blue Mountain and Panama Geisha, alongside rare discoveries from the volcanic isle of St Helena, the historic Bourbon Pointu from Reunion Island, and unique species like Coffea Racemosa, among many others.
We are dedicated to freshness, roasting every coffee to order here in the UK to ensure each cup is as vibrant and flavourful as possible. Whether you prefer whole beans, ground coffee, or the convenience of Nespresso® compatible pods, we deliver a truly special coffee experience directly to your door.
Contact info
164 Old Brompton Road, SW5 0BA, London, United Kingdom
- 02032420936
- info@seaislandcoffee.com
- seaislandcoffee.com
4.6
Excellent
406 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick delivery
Very quick delivery, especially considering the limit of product available. Well packaged and protected.
August 21, 2025
Reply from Sea Island Coffee
Hi Liam, Thank you for your great feedback and 5-star review — we’re so pleased you’re happy with our service and hope you enjoy the Wild Kopi Luwak coffee!
The Sea Island Team
Great coffee and great service.
Great coffee and great service.
The coffee is perfectly roasted and the shipping to the states was impressively fast.
Will be buying again.
July 7, 2025
Reply from Sea Island Coffee
Hi James, Thank you for your 5-star review! We’re so pleased you’re enjoying the coffee and that you were impressed with our US shipping times. We look forward to welcoming you back soon!
The Sea Island Team
As advertised
Arrived on time, great communication along the way. Coffee was of course good.
August 18, 2025
Reply from Sea Island Coffee
Hi Scott, Thank you for your 5-star review! We’re so pleased everything arrived on time and that you’re enjoying the Caribbean selection of coffees you ordered.
The Sea Island Team
Perfect coffee beans
August 11, 2025
Reply from Sea Island Coffee
Hi David, Thank you for leaving us a review. We’re so pleased to hear you’re enjoying the Panama coffee beans.
The Sea Island Team
Not as smooth as previous Jamaican…
Not as smooth as previous Jamaican coffee I've bought. Has a strong tobacco aftertaste and quite harsh. Think I'll go back to Italian espresso.
August 13, 2025
Reply from Sea Island Coffee
Hi Lesley, Thank you for sharing your feedback — we’re sorry to hear this coffee wasn’t as smooth as you’d hoped. We understand taste is personal, and if you’d ever like help selecting a coffee more suited to your preferences, we’d be happy to recommend something.
The Sea Island Team
Reply from Sea Island Coffee
Hi Steven, Thank you for your great feedback - we’re so pleased you found the ordering process easy and are enjoying the JBM and Panama coffees!
The Sea Island Team
I couldn’t find what I wanted but…
I couldn’t find what I wanted but Antonia was extremely helpful, very efficient delivery. I will be buying again from you. Many thanks , well done
August 7, 2025
Reply from Sea Island Coffee
Hi Fiona, We're so pleased Antonia was able to help and that your order arrived quickly. We hope your sister has been enjoying the Jamaica Blue Mountain Brew bags!
The Sea Island Team
Great experience with exotic coffee!
This was a great experience trying exotic coffee! It was my first time drinking cevet coffee!
July 22, 2025
Reply from Sea Island Coffee
Hi Ken, Thanks so much – we’re pleased you enjoyed trying Wild Kopi Luwak for the first time! If you’d like recommendations for other exotic coffees to explore, we’d be happy to help.
The Sea Island Team
Amazing beans but can have better packaging
Good roast. Good beans. Up to expectations. But the package (tin) doesn’t contain a one-way valve. After leaving the beans sitting for two weeks to release gas, the packaging inside became very inflated and hard to open
July 22, 2025
Reply from Sea Island Coffee
Hi Avery, Thank you for your review - we’re pleased to hear the roast and beans met your expectations. We appreciate your feedback on the packaging and will pass your comments on to our packaging team for consideration.
The Sea Island Team
Lovely and very knowledgeable girl
Lovely and very knowledgeable girl. Very efficient and pleasant. Delivery perfect!
July 25, 2025
Reply from Sea Island Coffee
Hi Mike, So pleased to hear everything went smoothly and our team helped you decide which coffee to choose! Thank you for your great feedback!
The Sea Island Team
Awesome coffee!
July 23, 2025
Reply from Sea Island Coffee
Hi Becky, Thank you for the 5-star review!
The Sea Island Team
Great selection of coffee from around…
Great selection of coffee from around the world. Always sent promptly.
July 15, 2025
Reply from Sea Island Coffee
Hi Andrena, Thank you for your great feedback on our Wild Toucan beans. We’re so pleased you’re enjoying our selection of rare coffees and the prompt delivery. If you’d ever like a recommendation on what to try next, we’d be more than happy to help.
The Sea Island Team
The Dominican coffee is fantastic!
July 7, 2025
Reply from Sea Island Coffee
Hi Brian, Thanks for taking the time to leave us this review. We’re so pleased to hear you enjoyed the Dominican coffee!
The Sea Island Team
You did everything you said you would…
You did everything you said you would do, but the coffee just isn’t to our liking. It’s bad and we don’t understand how it can be rated so high.
July 1, 2025
Reply from Sea Island Coffee
Hi David, we’re sorry to hear our coffee wasn’t to your taste. As we specialise in sourcing the world’s rarest and most distinctive origins, their flavour profiles can sometimes differ greatly from more familiar coffees. We’d be happy to recommend other coffees from our collection that you may enjoy more - just let us know.
The Sea Island Team
Reply from Sea Island Coffee
Hi Khalid, We’re so pleased to hear everything was perfect with the Panama Geisha - thank you for sharing your experience. It was also a pleasure speaking with you over email and we’re looking forward to hearing your thoughts on the other coffees we discussed.
The Sea Island Team
Wild Jaku Bird Coffee
I had heard about wild jaku bird coffee so I searched online and found this company Sea Island Coffee in UK so I placed an order, I had a bit of trouble as I live in Gibraltar, many online sites do not deliver to Gibraltar, don't know why, but luckily for me Antonia from Sea Island Coffee sorted it out for me. (Many thanks)
I will certainly buy from them again
Highly recommended 100%
I use an Aeropress to brew my coffee, I use a 1 : 15 ratio and a grind of 22 clicks on my Comandante C4
The brew is superb, medium strong, no bitterness at all in the palate amazing
July 10, 2025
Reply from Sea Island Coffee
Hi Albert, Thank you so much for your great feedback. We’re delighted that you discovered us and that Antonia could assist in making sure your order reached Gibraltar smoothly. It’s always a pleasure to help our customers enjoy rare coffees like Wild Jacu Bird, no matter where they are in the world. We look forward to sharing more extraordinary coffees with you.
The Sea Island Coffee Team
Reply from Sea Island Coffee
We’re so pleased you’re enjoying our coffees. Let us know if you’d ever like recommendations for your next order - we’d be happy to help.
The Sea Island Coffee Team
Exceptional quality coffee
Exceptional quality coffee, very unique and amazing flavour. Have not found coffee like this anywhere else. The people that work there are knowledgeable and a pleasure to speak with. Have made many orders and the delivery is very quick every time!
July 7, 2025
Unprompted review
Reply from Sea Island Coffee
Hi Nats, Thank you for the review – we’re so pleased you’re enjoying our unique coffees and service! If you’d like any recommendations for your next order, we’d be happy to help.
The Sea Island Team
Reply from Sea Island Coffee
Hi Maya, Thank you for the 5-star review! We're delighted to hear your great feedback on our capsules!
The Sea Island Team
Amazing coffees that I can’t find…
Amazing coffees that I can’t find elsewhere!
June 27, 2025
Unprompted review
Reply from Sea Island Coffee
Hi Millie, Thank you for your review! We’re pleased to hear you enjoyed the selection. Let us know if you ever have any questions or need recommendations; we’re happy to help.
The Sea Island Team
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