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Review summary
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Reviews shaping this summary
These guys are super responsive and send products quickly! In my situation, the coffee arrived partially damaged as a result of shipping. The team immediately responded and sent over a fre... See more
Company replied
Customer experience great; I had to phone the London shop with a question about the Jamaica Blue barrel which was answered proficiently by a lovely lady. Many thanks 🙏 As to the coffee you’ll ha... See more
Company replied
Good roast. Good beans. Up to expectations. But the package (tin) doesn’t contain a one-way valve. After leaving the beans sitting for two weeks to release gas, the packaging inside became very inflat... See more
Company replied
Company details
About Sea Island Coffee
Written by the company
Since 2007, Sea Island Coffee has specialised in sourcing the world's most exceptional and rare coffees for connoisseurs to enjoy at home.
We ethically source single-origin beans by exploring the world's most celebrated and remote coffee-growing locations. In our selection, you will find famed coffees like Jamaica Blue Mountain and Panama Geisha, alongside rare discoveries from the volcanic isle of St Helena, the historic Bourbon Pointu from Reunion Island, and unique species like Coffea Racemosa, among many others.
We are dedicated to freshness, roasting every coffee to order here in the UK to ensure each cup is as vibrant and flavourful as possible. Whether you prefer whole beans, ground coffee, or the convenience of Nespresso® compatible pods, we deliver a truly special coffee experience directly to your door.
Contact info
164 Old Brompton Road, SW5 0BA, London, United Kingdom
- 02032420936
- info@seaislandcoffee.com
- seaislandcoffee.com
4.6
Excellent
408 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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'smoothest' coffee ever tasted
My brother stated that this was the 'smoothest' coffee he had ever tasted in his life! A must try!
February 3, 2025
the Yemeni and Ethiopian coffee beans…
the Yemeni and Ethiopian coffee beans are amazing but slightly costly
January 31, 2025
Way too expensive for the product…
Way too expensive for the product received. Grind the coffee to a very fine size or you will be drinking colored water. I also felt that the bag was about 1/2 full. Way too expensive for the outcome.
January 27, 2025
Reply from Sea Island Coffee
Hi Sam, We're sorry to hear the coffee didn’t fully meet your expectations. Grind size can significantly impact the brewing process - feel free to get in touch for guidance tailored to your brewing method. All our bags are freshly weighed and packed to order, but if you have any concerns about the quantity received, our team would be happy to look into it.
High quality coffee
I ordered a bag of Jamaica Blue Mountain Beans (Cinchona Estate) at £20.8/100g (already 15% off) to make pour-over coffee. The beans are freshly roasted (just one day before despatch) and the flavour is complex, with very bright acidity, citrus and tropical fruit notes and some cocoa (chocolate) flavours.
Overall, the price of this one is a bit high for everyday drink, but so is the quality. I would recommend it if you want a cup of quality coffee.
I also ordered a bag of Costa Rica Venecia Honey Beans at £8/100g and I think these are worth the price and suitable for an everyday drink.
January 7, 2025
Reply from Sea Island Coffee
Hi Haotian, thank you so much for your review! We really appreciate your detailed feedback and we're happy to hear that you enjoyed both of the coffees you ordered.
Once again the customer service. is…
Once again the customer service is excellent order sorted without a hitch, sorted alternative grade of same bean due to awaiting for current harvest. I love using sea island due to the helpful staff and high quality products.
January 15, 2025
The coffee arrived and is exactly what…
The coffee arrived and is exactly what I expected.
January 6, 2025
Brilliant service keeps you updated…
Brilliant service keeps you updated when shipped great website
Also know it's the genuine coffee not like some were other coffee is added
Brought for a prezzie absolutely loved it especially in the barrel
Best ever Jamaican blue mountain coffee I have purchased
December 4, 2024
Reply from Sea Island Coffee
Hi Gaynor, thank you for your lovely review! We're so pleased to hear you enjoyed the Jamaica Blue Mountain coffee and found it a perfect gift. We appreciate your kind words about our service too!
Expert & patient service combined with…
Expert & patient service combined with unique range of coffees
December 3, 2024
Arrived on time great Jamaican coffee,
December 3, 2024
Everything about ordering from Sea…
Everything about ordering from Sea Island Coffee was impeccable: ease of ordering, payment, fast delivery.
November 26, 2024
Great all-round experience
Great choice, easy to order . Kept up to date with delivery times etc. well packaged and great taste. Family members loved their gifts
November 30, 2024
JBM coffee is good but between the…
JBM coffee is good but between the delivery charge and small amounts of beans you get for $50-$60 there are better options.
November 18, 2024
Excellent service
Product always arrives in good time and, when I have had to call about a query, I was dealt with professionally and speedily.
November 19, 2024
Superb
Very convenient and easy steps to order online and they ship very fast. They delivered within 2 days to Dubai. I ordered 5 bags of jacu bird coffee.
November 18, 2024
Reply from Sea Island Coffee
Hi Sadyrbek, thank you for the kind review, we're happy to hear you found the ordering process quick and easy. Hope you're enjoying the Jacu Bird coffee!
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