Sealand Villas Reviews 

312
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Had a great week in Mallorca with this company & can recommend both them and Voramar Beachfront apartment which was everything we hoped it would be. Very good communication throughout & easy check... See more

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Rated 4 out of 5 stars

Beautiful property and perfect for a birdwatching holiday (which ours was). The pool and garden were lovely and the rooms were comfortable. We had a great time. Some more kitchen utensils would be u... See more

Company replied

Rated 3 out of 5 stars

Positives: All the process of reservation and administrative work was perfect. The house itself was clean. Issues: 1) The kitchen utensils are the worst, the knives are old and don't cut butter.... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic villa near Pollença, beautifully renovated and spacious grounds with complete privacy and lovely pool. The villa was a ten minute drive from Pollenca and just a couple more m... See more

Company replied

Company details

  1. Vacation Rental

Written by the company

Welcome to Sealand Villas - private pool villas and apartments in Mallorca, Zakynthos and Corfu. We make booking simple, with a friendly team to support you from choosing the right property to completing your reservation. Book with confidence thanks to our flexible, worry-free approach, including free cancellation up to 60 days before arrival. We take care of your holiday accommodation; you make the memories.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

312 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(312)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

Terrible holiday Fonto villa Pollensa Mallorca

Paid £1825 for the worst holiday ever at El Fonzo/Fonto villa Pollensa Mallorca in August 2018 with Sealand Villas.
The villa was extremely shabby - fridge looked like it had been kicked in, lots of mould and rust in the bathroom, no h-fi system as advertised in the brochure, broken bedside lamp with no lampshade - just a broken bulb, filthy sun loungers, washing machine door was hanging off and stank of rotten eggs, chest of drawers in the bedroom were falling apart, kitchen sink was chipped and grubby looking. Attempts were made to rectify some of these problems but this resulted in many intrusions into our privacy over the course of the week by a handyman, cleaners and the local rep (way more than the usual cleaners/pool maintenance you'd expect on holiday). We were hoping for a relaxing and quiet week away but were disappointed at every turn.

The customer service offered by Sealand Villas is very poor. I have never in my life experienced such poor accommodation & customer service for such a large sum of money. I saved up all year to afford this joke of a holiday.

November 22, 2018
Unprompted review
Sealand Villas logo

Reply from Sealand Villas

Dear Kathrine


We regret that your stay at Villa Fonto has not been satisfactory due to the incidents you mention. We are aware that holidays are an important period for everyone, so please accept our sincere apologies.

At Sealand Villas we always try to offer our guests a pleasant stay. For this reason we include a cleaning service twice a week and a maintenance service with which we try to solve the incidents that may occur as soon as possible. We understand that the presence of the staff may seem intrusive, but their presence was essential to correct the incidents and make your stay more pleasant. We are very sorry that we have not managed to reach your expectations and we reiterate our apologies.

We take note of your opinion and we will continue working to offer a better service every day.

Best regards,
Sealand Villas Team

Rated 5 out of 5 stars

Great villa

Great villa - lives up to pictures!!! Clean on arrival, and cleaners come twice a week to change towels and do a small clean. Top class service all round!!! Only points of constructive feedback are knit picking stuff - e.g. bluetooth not working to play music remotely / wirelessly. I managed to live with this!

October 30, 2018
Unprompted review
Rated 4 out of 5 stars

This company make sure the villas are…

This company make sure the villas are in tip top condition I have rented twice now and both villas were amazing and the service from Sealand really good. I have given them four stars as there were a few hidden costs. Insurance for instance island tax....

October 30, 2018
Unprompted review
Rated 4 out of 5 stars

Good...

Correspondence was good however a little erratic at times with limited explanation of what was required. Otherwise good!!

On the Upside, when the Villa that we had booked was Flooded - Sealand Villas made every effort to accommodate us in an alternative place.

October 30, 2018
Unprompted review
Rated 3 out of 5 stars

Disappointed

Had some issues with WiFi (none for half our stay) and the villa. These were attended to but they did affect the enjoyment of the villa. The lack of any follow up or concern from Sealand was disappointing

October 26, 2018
Unprompted review
Rated 5 out of 5 stars

Sealand Villas were brilliant

Sealand Villas were brilliant - helpful and efficient. The villa was perfect. Set in a quiet and secluded location yet within easy reach of everything. We had a fabulous time.

October 26, 2018
Unprompted review
Rated 3 out of 5 stars

Just OK nothing special...

Eco tax was not mentioned at time of booking and was added as compulsory extra near the time of travel. Wish it was on the booking invoice as it may of swayed us to use another company with a more competitive price.

October 22, 2018
Unprompted review
Rated 5 out of 5 stars

Bobis Gran was grand

All the arrangements went very well. The villa, which on the web-site was very impressive, was as good as we hoped.
Office staff very efficient and friendly.
The non-refundable breakage charge was a little strange

October 22, 2018
Unprompted review
Rated 5 out of 5 stars

Prompt

Prompt , helpful replies to my questions and good advice on car hire.

Villa was just the ticket for our family holiday.

October 22, 2018
Unprompted review
Rated 3 out of 5 stars

Disappointed

Very poor pool maintenance! Had to make a phone call the second week of our holiday as the water was beginning to appear very dirty.
Seating in the villa inadequate for the party size and not terribly well equipped in the kitchen. Actually went out and purchased more drinking glasses which is a bit much considering the amount paid in rental.
Not sure if I would use Sealand again though when we reported the pool problem they did send some to deal with promptly.

October 21, 2018
Unprompted review

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