Sea Moss UK Reviews 359

I appreciate that you had some business difficulties, but you promised me an extra jar of sea moss gel as compensation which wasn't included in my parcel. Also, I was unable to use your email address... See more

Unbelievable. They used to be a five star company that dispatched orders within just a couple of days of placing the order. I used to order every month for years and years, not anymore Now its b... See more

I would like to start by saying that I have generally been a happy and satisfied customer of yours. However, I’m writing to express my disappointment with my most recent purchase made on the 25th... See more

I think this company has been taken over by new people, used this company for nearly 2 years, only from november have I had problems with them. Normally reliable but I have done two orders on 4th nove... See more

Great products and quality. Used them for 3/4 years now

Don’t know if it works for me or not but iv been using ur products since October 2020 because it was recommended to me. I take them because it’s supposed to be good for me. Iv had a few delivery issue... See more

Seamosses tastes great but I never get to taste the black seed oil which I ordered in the family bundle cause it was never packed in the box.

Awful company. Order placed 3rd September. It’s now 18th Oct. No product, no refund and only 1 email to say ‘sorry’ with £10 added to my account, told my order will be shipped. Still nothing. Don’t... See more

It took weeks for my order to arrive, I had to send several emails. I was contacted by sea moss they were very apologetic and offered me my money back or an extra jar because of the inconvenience. I... See more

No issue with the product. But waiting over a month for a few bars of soap with no correspondence is abysmal. I emailed after a month to cancel my order and get a refund but didn't receive a reply, j... See more

Product ordered on 25th October but didn't arrive until 12th of November so expect delays in delivery but it does come eventually and in good condition as per the order. I did email their customer ser... See more

The delivery is never on time takes ages for stuff to come always a week later than estimated.

Dont bother ordering and wasting your well earned money!! I ordered my sea moss gel 10 days ago and Im still waiting. Tried on all social media platforms and emails enquiring re my order but NO RESPO... See more

Poor customer service and a dishonest business. I’ve sent a messages on Instagram, sent an email and even spoke to someone on the phone. I’m still waiting for a confirmation email that I will get a re... See more

I have ordered from this site for years and been no problems at all however the past few months they have provided a terrible service waiting months for my orders and getting no response via email or... See more

I didn’t receive it then got an email asking if I still want it after like 2 months got an email asking if I still want it as they had issues been another 15 days since that and still no response. Wha... See more

Order: 23411 POOR CUSTOMER SERVICE!!! Not ordering anymore!!! It’s been 10 days since i’ve ordered 2 jars of sea moss and didn’t arrived. That’s very poor customer service. Really after more th... See more

Stay well away. Run a mile. You won’t receive your order or any response to any queries. I should have checked previous reviews before ordering. If I could give it -5 stars I would. DO NOT ORDER A... See more

I placed order on 5th November, email said 3-5 days, I have tried to contact the company as to an update & haven't received a reply. So I'm not sure if there's a genuine reason or I've been scammed...... See more

Once again you have failed right at the start of attempting to make things better- Confirmation of delivery and again .. No goods have arrived What on earth is going on with your company &... See more

Very disappointed. This is the second time ive ordered from Sea Moss UK with no delivery update and no response to my initial email. Phone lines dont operate. They seem to be struggling, perhaps on th... See more

These are operating as seamossboss beware absolute scammees. Ordered 2 wks ago received nothing still waiting over a wk on a refund don't waste your money.

I placed my order 6th August and still haven't received it. When I placed the order, the discount code they emailed me didn't work. I have chased via email and once via social media and no response.... See more

I used to use this company often with no issues. Until my last few orders… I haven’t even received my last order and I ordered it 22/08, so they have my money I don’t have the goods. Royal Mail claim... See more

I still haven't received my order its been over a month I've reached out no reply I've been buying my moss from you for years but thus has become unacceptable beyond words

Absolutely annoyed. There's so much that I want to write, but do not want to waste my time or energy on it. I ordered and paid for my seamoss on the 03/09/2025 and it is now 11/10/2025 and have not re... See more

Order not received 23742 ordered on 26 june Sent emails no response Really poor customer service, don't care how nice the products are won't be purchasing from here again!

Ordered on 27th September, 2 months on, still nothing, money taken, emails ignored (polite ones at that). I’ve been using this company for 2 years now but they’ve gone to the tip clearly. Hopefully ba... See more

Sad to be writing this review but clearly not alone in my experience. Sea Moss UK what is going on???! This company used to be great. Fantastic products and service but now it’s an absolute shambles!... See more

I ordered my sea moss gel on 28/08/25 and still waiting for my order. Tried emailing and calling enquiring re my order but NO RESPONSE whatsoever. SCAM!!!!

Never arrived got an email saying sorry was going to send an extra jar and pick one emailed back never heard from them again found another company.....

I ordered sea moss gel from this site 20 days ago, I didn't receive a tracking number, or any proof of delivery, nearly a month later I still haven't received my order, I've sent them multiple emails... See more

Do not use this company , order not delivered , emails not answered and social media messages ignored , lets hope i have more luck with a refund

I have ordered from them before but this time my order hasn’t been dispatched/received by Royal Mail and no one responds to emails or Instagram DMs in order to rectify it

My order never arrived not did i get any response after reaching out to them by email.

i Never got my order and they don’t respond to there contact form don’t buy form this company

Placed my order on 4 August and never received it. All emails were ignored Not happy at all Do NOT buy from this company, waste of money and time

6 weeks late and still no refund. Ordered from this place for years and out of nowhere the service has gone terrible. No phone line in use and impossible to get a response

DO NOT WASTE your money or time ordering from this company..... you will NOT receive your product!!!! TOTAL SCAM!!!!!

Ordered late August. Not received and no one will get back to me. It’s a disgrace. What kind of business are you running ????

Its been forever (more than a month) since I paid for my order and its still hasn't been shipped yet

Fake company. They won’t ship your order. Won’t answer the phone. Having to chargeback through my bank. Would avoid this company.

Service levels dropped and deliveries not made even when chased.

Order took weeks to arrive . I sent several emails chasing my order .

If I could give them a 0 I would! Absolute scam of a website. They take your money and do not send any of their products! Stay away from this website!

Ordered on 21st april, still not received, still no response from anyone?

If I could rate it zero stars - I would. Took the money and no item received. I have emailed multiple times with no response AVOID THIS COMPANY

I have ordered my sea moss 2 months ago, and it still has not arrived yet!