Search Recruitment Reviews 1,433

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and supportive approach, making their interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding assistance they received throughout their journey. The service provided is often described as outstanding, with consumers noting the efficiency and ease of their overall experience. However, some people were dissatisfied with payment issues, reporting delays and a lack of communication when inquiring about their earnings. A few other people also felt that the company was unprofessional and unsupportive, particularly when concerns were raised.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising specific individuals for their... See more

Service

Clients share positive opinions on service, highlighting the professionalism, friendliness, and dedication of... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness and responsiveness... See more

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers report receiving their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was given employment through Search and Barry Chapman was absolutely great. He assisted and supported me immensely whilst I was trying to find my feet with this new experience in a new company. Than... See more

Company replied

Rated 5 out of 5 stars

I would love to give Zoe Skivington her flowers for being so patient, prompt and professional. She also very nice and personable which makes the daunting experience of job hunting much easier. Forever... See more

Company replied

Rated 5 out of 5 stars

Hi, First and foremost, my post is not just another AI generated 'I can't be bothered' review, So, in a few, personal and simple words: Barry Chapman at Search Recruitment helped me to find jo... See more

Company replied

Rated 5 out of 5 stars

I hade very good experience working with Barry Chapman at Search Crawley. He gave me very best opportunity for a temporary to permanent I would like to say thank you to him. I highly recommend Sea... See more

Company replied


Company details

  1. Recruitment Service
  2. Educational Institution

Written by the company

Search is one of the UK’s leading multi-discipline recruitment agencies, covering 13 different specialisms and operating from 13 offices nationwide. With over 35 years’ recruitment experience, we’ve built trusted relationships with over 6,000 clients and have expert knowledge in a range of markets. We have an extended candidate database of over 320,000 professionals, with an average of 4,900 job seekers registering with us each month and a successful hiring rate of 80%. Through our partnership approach, flexible delivery and ability to adapt to changing market conditions we match the right candidates with the right employers. It’s why people return to us time and time again – so you can trust us to get it right. We recruit for 13 distinct specialisms across the UK. Many of our consultants have worked in the industry they recruit for, so they have unique insight into market conditions, business needs and employment expectations. They understand what employers are looking for and what skills make candidates stand out. Our success is built on trust, expert guidance and realistic targets. That’s why thousands of clients and candidates every year have us as their recruitment agency of choice.


Contact info


4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Thankyou Search Consultancy

A great experience from start to finish, keeping me informed on all the comings and goings that were happening.

Oliver was in regular contact via phone and email answering all the questions i had in a prompt and professional manner. Preparing me for every step of the employment process.

10/10 service

September 27, 2023
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thanks for taking the time to write a 5* review.

We are delighted to hear of your positive experience with Search. Thanks for sharing and we wish you the best in your new job.

Rated 1 out of 5 stars

Tbh I have to agree with previous bad…

Tbh I have to agree with previous bad reviews if their screening is anything to go by. I can agree with those who have given negative reviews over pay. There is lack of attention to correspondence. They do not seem to be able to access the nmc register like every other company can. Either locate you with your LEGAL name or with your pin.

September 20, 2023
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thanks for taking the time to write a review.

We would be keen to find out more so that we can investigate further, please contact us in confidence to discuss further at reviews@search.co.uk

Rated 1 out of 5 stars

It used to be quite ok

It used to be quite ok. Now all of sudden they claimed that they send payslip, but the the money they sent me was completely different!!!

It took huge amount of communication with the payroll to found out that the Search just instructed them to send me one payslip, but different amount of money, because they think that they overpaid me in June (months ago)!!!

Anyone from Search has ever contacted me on that matter - ever!!!

That is disgrace!!!

September 13, 2023
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thanks for taking the time to write a review.

We would be keen to find out more so that we can investigate further, please contact us in confidence to discuss further at reviews@search.co.uk

Rated 2 out of 5 stars

To be honest had a complete nightmare…

To be honest had a complete nightmare getting paid. After being assured my money would be in on Friday, as it should have been... it wasn't, anyway LONG story short after approx 10 calls back and forth between Search and a payroll company, who I cannot fault at all money did go in 5pm on Monday, and that's only because I went through Search Head Office instead of my local Search office again...

September 11, 2023
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thanks for taking the time to write a review.

We would be keen to find out more so that we can investigate further, please contact us in confidence to discuss further at reviews@search.co.uk

Rated 5 out of 5 stars

Thank you so much to Kirsty Brooke at…

Thank you so much to Kirsty Brooke at Search Consultancy for landing me my latest job role. Kirsty was so supportive from the start and throughout my time with them.

July 17, 2023
Unprompted review
Search Recruitment logo

Reply from Search Recruitment

Thanks for taking the time to write a 5* review.

We are delighted to hear of your positive experience with Search and with one of our consultants. Thanks for sharing and we wish you the best in your Latest role!

Rated 5 out of 5 stars

Fantastic place to work with

search consultancy thank you for everything, my experience has been awesome .Robert Harrison has been a great guy, relating and following up on issues with staff etc. Once again thank you search.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

I just wanted to drop you a quick note…

I just wanted to drop you a quick note to express my sincere gratitude for helping me land the job, Kirsty. Your expertise and support made all the difference, and I'm thrilled about this opportunity. You're amazing at what you do!

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Kirsty Brooke is wonderful!

A massive thank you to Kirsty who has been so helpful from day one until now! Always available for a call for whatever help is required and a very generous individual!

July 28, 2023
Unprompted review
Rated 1 out of 5 stars

Was contacted about a job I applied for…

Was contacted about a job I applied for and then received a very rude email basically threatening not to put my name forward for said job since I have been busy . Life happens lady . Unexpected stuff happens. You don’t threaten people whose qualifications you intend to make a commission off of. Very distasteful behavior.

August 15, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid if you are looking for any form of reliability

Paid in advance for two temporary members of staff (General Labpurers) for a two week period due to an increase in work load, a total of 78 hours.
First week we had one lad turn up for 7.5 hours, 2nd week we had two lads turn up on the Monday, back to one lad the rest of the week. Into
the third week and we’ve had no one again this week.
No sense of urgency in the fact we have a program of work to complete and have paid them upfront to provide labourers. A total waste of time and money!

July 17, 2023
Unprompted review
Rated 1 out of 5 stars

Very unhappy with this company

Very unhappy with this company. Recruit lasted 5 days but I am expected to pay full fee. Please do not use Search!

I have asked for complaints proceedure.

We have agreed to paying the 25%, of the fee but am expected to pay 100% and wait for a refund.

I have tried to resolve in offering the 25% but they have treatened us wihth legal action.

We will not use again and highly recommend others dont use them at all.

July 1, 2023
Unprompted review
Rated 1 out of 5 stars

Lack of communication

Not had the best experience with these guys in Leeds. Have contacted and spoken to at least two of the recruiters about roles I suited and they said they would put me forward for but after the initial conversation I havent heard back from them. Gives you false hopes and has put me off applying for any roles through them altogether.

May 15, 2023
Unprompted review
Rated 1 out of 5 stars

Or customer service

They are unreliable and have poor customer service and communication skills have been registered with then for over a year not once have they contacted about finding work despite sag they will find me work within a Month so say they help people find work they do a poor job as it's customer who alway have to chase them and they get commission for doing sod all eg there was a job they advertised which was 10 minutes walk and they said was 30 mile away from

May 23, 2023
Unprompted review

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