Searchlight Surveyors Reviews 

251
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service and the highly professional, knowledgeable staff. Reviewers frequently highlight the thoroughness and detail of the surveys provided, which are also easy to understand. Many people appreciate the prompt delivery of reports, often receiving them the same day or next day, which is faster than expected. The staff's helpful and approachable nature, along with their willingness to answer follow-up questions, contributes to a smooth and reassuring user experience, leading many to recommend and reuse their services.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the thoroughness and detail of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Response time

Consumers find response times to be exceptionally positive, with many praising the swiftness and efficiency... See more

User experience

People report positive experiences with the user experience, finding surveys and reports to be comprehensive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’re in the process of selling our house and downsizing. Simon Dowse of Searchlight Surveyors carried out a Level 2 survey of our house for our Buyers. He did such a thorough job, we employed him to... See more

Company replied

Rated 5 out of 5 stars

We would highly recommend Simon from Searchlight Surveyors. He was professional in his approach to the survey, and so helpful. Nothing was too much trouble. We had a phone call the evening of the surv... See more

Company replied

Rated 5 out of 5 stars

Simon is a very nice person, very approachable, informative, dilegent and respectful of your home. He visited in the afternoon and had the report completed in good time. I left him to get on with his... See more

Company replied

Rated 5 out of 5 stars

Excellent! I would highly recommend Searchlight Surveyors. Simon carried out a survey of a property that I was looking to purchase. He did a very thorough survey of it. His report, again was thorough... See more

Company replied


Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser

Written by the company

Searchlight Surveyors is based in Cranborne in East Dorset and covers Dorset, West Hampshire and South Wiltshire. It is a professional but friendly company owned and run by Simon Dowse, who qualified as a Chartered Surveyor in 1996, and provides RICS Home Surveys and RICS Valuations. Our overriding aim is to help you buy your new home, confident that there are no hidden surprises and Simon is always happy to have a chat so he can help you decide what level of survey is best and whether or not you might want a valuation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

251 reviews

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4.9

All reviews

(251)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional

Very professional. Simon called after his survey on same day and explained issues found with advice. Comprehensive report sent the next day via email. Very pleased.

November 21, 2025
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Reply from Searchlight Surveyors

Thank you Steve!

Rated 5 out of 5 stars

Very efficient and comprehensive

Very efficient and timely...received the results of my very in-depth, comprehensive survey the same day. The surveyor, Simon Dowse was a pleasure to deal with and happily and patiently explained any queries I had.

November 4, 2025
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Reply from Searchlight Surveyors

Thank you Sylvana

Rated 5 out of 5 stars

We commissioned Searchlight Surveyers…

We commissioned Searchlight Surveyers for a level2 house survey. Simon was prompt, professional and extremely helpful. The survey was very thorough and clear . We would thoroughly recommend.

October 2, 2025
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Reply from Searchlight Surveyors

Thank you!

Rated 5 out of 5 stars

Searchlight surveyors were very good &…

Searchlight surveyors were very good & carried the survey as expected. Simon carried out the survey on the bungalow I am hoping to buy in a very professional way. Pre survey he answered all my questions very thoroughly & clearly. The report he produced was very comprehensive & clearly listed anything that my solicitor needed to get further information on. Thank you Simon for all your help

September 15, 2025
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Reply from Searchlight Surveyors

You're very welcome - thank you Jacqui!

Rated 5 out of 5 stars

A great experience

Simon is a very nice person, very approachable, informative, dilegent and respectful of your home. He visited in the afternoon and had the report completed in good time. I left him to get on with his viewing and he was very thorough, even as far as asking questions on things happening outside the home, e.g. roadworks.

September 5, 2025
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Reply from Searchlight Surveyors

Thank you Joseph!

Rated 5 out of 5 stars

Thoroughly recommend

Great communication at all stages and a prompt phone call following the survey to highlight any areas of concern. Thorough and easy to understand report the following day with pictures to identify areas described in the survey. Really positive experience and Simon was extremely helpful at all stages of the process.

September 2, 2025
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Reply from Searchlight Surveyors

Thank you!

Rated 5 out of 5 stars

Would highly recommend Searchlight Surveyors

Simon was great, really friendly and helpful and did a thorough job for us! When asked if something else could be added to our report he didn’t hesitate and completed the work in a fast and competent way

August 12, 2025
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Reply from Searchlight Surveyors

Thank you Louise!

Rated 5 out of 5 stars

First class service from Simon…

It was useful to talk to Simon beforehand about our specific concerns regarding the property. He reassured us that he would look at these in detail, which he did.
Clear photographs were taken of areas that were not visible to us on our viewing, eg the roof. He pointed out issues that needed further investigation before exchange of contracts. Simon was happy to discuss these issues with us after we received his report .

August 1, 2025
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Reply from Searchlight Surveyors

Thank you Mary!

Rated 5 out of 5 stars

5 star service

Simon was excellent from first contact. Very clear and helpful about exactly what would happen before, during and after the survey. He produced a fully comprehensive easy to understand report. Was easy to get in touch with, very responsive and competitively priced.

July 30, 2025
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Reply from Searchlight Surveyors

Thank you Lisa - good luck with the purchase!

Rated 5 out of 5 stars

First Class Surveying

We would highly recommend Simon from Searchlight Surveyors. He was professional in his approach to the survey, and so helpful. Nothing was too much trouble. We had a phone call the evening of the survey to let us know how it went, and the following day received an amazingly in depth report via email, with details of every element, and also a very helpful list of suggestions for our legal advisor. Couldn’t have imagined such a fantastic service. From now on we will only use Searchlight Surveyors when moving.

July 24, 2025
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Reply from Searchlight Surveyors

Thank you so much Nicky - I hope it all goes through OK.

Rated 5 out of 5 stars

Review

Verbal report was given to me on the day of survey.Written received by email the next day!
The only improvement I can suggest is a follow up hard copy of the report.

July 21, 2025
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Reply from Searchlight Surveyors

Thanks for your suggestion!

Rated 5 out of 5 stars

Detailed surveys to depend upon!

Simon always provides detailed and thorough surveys, with an attention to detail that leaves little doubt that you're in good hands. Quick to offer updates, guidance, and support throughout all stages of the process, Simon is an invaluable addition to the house purchasing process.

As first time buyers, we would have found ourselves lost amongst a sea of doubt and ignorance were it not for his veritable lighthouse of diligence and knowledge.

Would thoroughly recommend Searchlight Surveyors to anyone looking for reliable and robust surveys, to ensure you have the information you need on your new purchase!

July 3, 2025
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Reply from Searchlight Surveyors

Thank you so much Helen!

Rated 5 out of 5 stars

Simon was absolutely fabulous

Simon was absolutely fabulous, would definitely recommend to anyone looking for a survey to be done. As a first time buyer he was extremely helpful and knowledgeable with the process.

June 23, 2025
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Reply from Searchlight Surveyors

Thanks Monique - it's a nice flat in a nice characterful building!

Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Simon went above and beyond to explain things to me and my partner, who being first time buyers were very unfamiliar with the process.

Communication was great, Simon kept us in the loop throughout the whole process.

The report itself was also of high quality and went above and beyond what was needed!

Would highly recommend.

May 12, 2025
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Reply from Searchlight Surveyors

Thank you - I'm really glad you are happy with the report and service!

Rated 5 out of 5 stars

Great service

Simon was very helpful and very communicative throughout the survey process. Would thoroughly recommend, five stars.

May 22, 2025
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Reply from Searchlight Surveyors

Thank you - I hope you get it all sorted.

Rated 5 out of 5 stars

Highly Recommended

Simon advises you after some research what survey to take. The reports are clear and he is very happy to answer any questions you have. Both my daughter and I have used his services.

May 20, 2025
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Reply from Searchlight Surveyors

Thank you Ben!

Rated 5 out of 5 stars

Absolutely fabulous

Simon is brilliant, he is really thorough when carrying out the survey and he gets the report to you very quickly. We used him twice now, I would definitely recommend him.

March 27, 2025
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Reply from Searchlight Surveyors

Thank you so much Donna!

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