Searchlight Surveyors Reviews 

251
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Simon was recommended by a friend and I would certainly recommend him myself. He is very informative and on the day of the survey he phoned me and I also received the thorough survey by email the s... See more

Rated 5 out of 5 stars

My survey seemed very comprehensive and where I asked for certain things they were looked at. Simon was great and very approachable. I emailed him with a question relating to the property and he was h... See more

Rated 5 out of 5 stars

We’re in the process of selling our house and downsizing. Simon Dowse of Searchlight Surveyors carried out a Level 2 survey of our house for our Buyers. He did such a thorough job, we employed him to... See more

Company replied

Rated 5 out of 5 stars

Simon provided a professional and friendly service with the detailed report being provided the next day. He was readily available for a follow up chat regarding a few specific issues I wanted looked... See more

Company replied

Company details

  1. Chartered Surveyor
  2. Real Estate Appraiser

Written by the company

Searchlight Surveyors is based in Cranborne in East Dorset and covers Dorset, West Hampshire and South Wiltshire. It is a professional but friendly company owned and run by Simon Dowse, who qualified as a Chartered Surveyor in 1996, and provides RICS Home Surveys and RICS Valuations. Our overriding aim is to help you buy your new home, confident that there are no hidden surprises and Simon is always happy to have a chat so he can help you decide what level of survey is best and whether or not you might want a valuation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

251 reviews

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4.9

All reviews

(251)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service. Thank you very much.

October 5, 2022
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Reply from Searchlight Surveyors

Thanks Charlie - I hope it works out!

Rated 5 out of 5 stars

Professional service

Simon was very professional and provided an excellent service. The report provided was detailed and the information was well presented and clear. Well worth the money to give you piece of mind when purchasing a new property.

September 8, 2022
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Reply from Searchlight Surveyors

Thank you - good luck with the move and enjoy that lovely peaceful garden!

Rated 5 out of 5 stars

100% - Great Experience

Simon was excellent and kept us informed at every step of the process. He advised which survey would best meet our needs, and researched the potential issues thoroughly before the survey. The report was detailed and included excellent photos which we have been able to use to get quotes for the remedial work. The report was sent through within 24 hours and Simon telephoned to discuss any potential issues. I would have no hesitation recommending Searchlight Surveyors.

September 7, 2022
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Reply from Searchlight Surveyors

Thank you - I'm glad the photos were useful!

Rated 5 out of 5 stars

Very happy with the service provided

Very happy with the service provided. This began with a personalised response to my initial enquiry, followed by excellent onward communication. The survey was detailed, very informative and the report processed and sent very promptly. I would be very happy to recommend Simon’s services

September 5, 2022
Unprompted review
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Reply from Searchlight Surveyors

Thank you Steve!

Rated 5 out of 5 stars

Very friendly and efficient service

Very friendly and efficient service. Survey done in good time. It was very informative.
Would definitely use Searchlight Surveyors again.

September 7, 2022
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Reply from Searchlight Surveyors

Thank you - good luck with your move!

Rated 1 out of 5 stars

Terrible

Wish I hadn't written a good review as moved in with all sorts of problems, mainly damp. Simon came and said more.or less it was a.coincidence that damp appeared.withinin literally 2 weeks of.moving in. I had really bad.mould very quickly and have had to spend a small fortune sorting it all out . Save your money and don't bother as I wish I hadn't. Very expensive mistake

September 2, 2022
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Reply from Searchlight Surveyors

I am sorry that dampness appeared after you moved into the property – I am not sure what other problems you had, as you did not mention these to me at the time.

As I explained during my visit and in my follow up letter, a surveyor can only report on defects that were visible on the day of the inspection, and my notes and photographs (which you have seen) clearly show that the damp stains that appeared were not there on the day of the inspection.

Changes can occasionally happen to a property in the time between the inspection and the moving in day, especially when there is a change of seasons (e.g. going from a dry summer to a wet autumn). It can even be the case that changes are caused by there being different people occupying the property, as people live in properties in different ways, but unfortunately these changes cannot be predicted by a surveyor doing an inspection two or more months beforehand.

I did find issues with the gutters, external paintwork, garage and fences, as well as potential safety issues with the electrical and gas systems, and these would have cost more than the cost of the survey to sort out, so I am sorry that you feel it was a mistake to have it done.

Rated 5 out of 5 stars

This company is first class

This company is first class, our surveyor was extremely helpful and very approachable. A great service that I would thoroughly recommend to any of my family and friends.

September 1, 2022
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Reply from Searchlight Surveyors

Thank you - I'm glad the photos were useful!

Rated 5 out of 5 stars

Excellent service

Really professional and friendly service. Would totally recommend Simon! Thank you

August 30, 2022
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Reply from Searchlight Surveyors

Thank you - so glad to hear things are progressing!

Rated 5 out of 5 stars

I cannot recommend Searchlight…

I cannot recommend Searchlight Surveyors highly enough. They offered a very competitive price (and I got over 10 quotes) and the service was excellent. You can really trust that you’re not being ripped off (not easy in the housing market) and each step of the process we were given detailed information, clearly explained and we received a phone call that evening from the surveyor just to check in before the report. As a first time buyer I was nervous about the process and moving forward I would recommend to all house purchasers and would use them for every future house purchase.

August 22, 2022
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Reply from Searchlight Surveyors

Thank you! Good to hear that you thought the advice in the report was clearly explained.

Rated 5 out of 5 stars

Simon was so helpful

Simon went over and above my expectations. He was so helpful and patient with me during the delays I had with my housing society. He offered me great advice and I wouldn't hesitate to recommend him to any one.
Thank you.

August 23, 2022
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Reply from Searchlight Surveyors

Thank you Jools!

Rated 5 out of 5 stars

Highly recommended

SImon is excellent. He really tries to help you with what's important and provides a personalised service.

August 11, 2022
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Reply from Searchlight Surveyors

Thanks Colin - third time lucky I hope!

Rated 5 out of 5 stars

Second survey report

Second property survey report done for us. Again a very detailed and honest report. Would highly recommend Simon and will always use ourselves.

August 8, 2022
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Reply from Searchlight Surveyors

Thank you Amanda - 2nd time lucky!

Rated 5 out of 5 stars

Excellent service from beginning to end

The entire process from initial enquiry to final report was smooth and professional. Simon clearly takes great pride in his work and we could not recommend his services more.

It was great to outline some areas of concern before our survey, and both the telephone call afterwards and written report gave us the detail we needed before deciding to proceed with a more specialist survey with regards to the drainage.

Thank you Simon!

August 5, 2022
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Reply from Searchlight Surveyors

Thanks Abi - I hope the drainage report was OK.

Rated 5 out of 5 stars

Excellent service once again

This is the second time I have used Simon for a survey on an investment property and once again I’m really happy with the service that he provides. Looking forward to being in contact again soon for the next project, thanks Simon!

July 3, 2022
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Reply from Searchlight Surveyors

Thanks Tommy!

Rated 5 out of 5 stars

Thank you

Thank you! A prompt, efficient service! I really appreciated the attention to detail in the report with photos and the phone call after! Thank you for checking out the particular concerns we had!I would definitely recommend your service to others!

June 23, 2022
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Reply from Searchlight Surveyors

Thank you Paula - good luck with your project!

Rated 5 out of 5 stars

Flexible and informative

Informative survey, great communication throughout and flexible. Thank you!

June 10, 2022
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Reply from Searchlight Surveyors

Thanks Scott!

Rated 5 out of 5 stars

I have no reservations recommending searchlight

Our experience using search light surveyors was first class. Communications were fast and very useful, he went out of his way not to oversell his services and the quality of work and the report were delivered quickly and thorough. I would definitely recommend to anyone.

June 9, 2022
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Reply from Searchlight Surveyors

Thank you Luke - send me some pictures of the extensions!

Rated 5 out of 5 stars

A worthwhile and comprehensive report.

This is the fourth report I have read on houses in the last year! The other purchases fell through for various reasons, however I am trying to make the point that my review is based on some recent experience.
Simon’s report was clear, easy to read and understand. It has provided me with the information that I needed to make my decision to buy, and what future work that I might choose to do, if I decide to do so!
Thank you Simon, you were worth the money and more!

June 8, 2022
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Reply from Searchlight Surveyors

Thank you very much Trevor - enjoy your time away!

Rated 5 out of 5 stars

Professional Service

Prompt, professional service providing a comprehensive report of the property. Would certainly recommend this company.

June 6, 2022
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Reply from Searchlight Surveyors

Thank you - enjoy those lovely views!

Rated 5 out of 5 stars

Simon is very professional

Simon is very professional, keeps to his word, he had the report done and sent to me the same day as the survey was carried out. I would thoroughly recommend him.

May 22, 2022
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Reply from Searchlight Surveyors

Thank you Lyn!

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