Seasalt Cornwall Reviews 119,499

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 27,043 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made and durable, often lasting for years. Many appreciate the wide selection of clothes, colors, and styles, with specific mention of petite sizes being a great fit for shorter individuals. The delivery service is frequently highlighted as swift and efficient, with orders arriving quickly and well-packaged, often using recyclable materials. Reviewers also find the online ordering process simple and the overall service professional and faultless. However, some customers also noted inconsistencies in sizing, finding that items can be too big or too small, making online ordering challenging for certain garments. A few people were dissatisfied with the packaging, mentioning that clothes arrived creased and sometimes with a bad smell, despite the company's eco-friendly efforts. Additionally, a minority of reviewers experienced issues with the quality of some recent purchases, citing poorly made necklines, loose buttons, or holes appearing in fabric shortly after wearing.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the quality, fit, and design of the clothes,... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the excellent... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting quick, prompt, and efficient... See more

Order

Customers report a high level of satisfaction with the ordering process, consistently describing it as easy,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the usual quality and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been a customer of Seasalt Cornwall for many many years. I love their clothes and jewellery. Always well made. Always a good size you can trust and always last wash after wash. Their clothes ge... See more

Rated 5 out of 5 stars

I love Seasalt clothes, fabric textures and colours are great. Especially good is the ‘petite’ size as I am only 5’ tall. I bought the Charlotte Storm dress in 14 petite, a little tight in waist so... See more

Rated 5 out of 5 stars

Although I seemed to have ordered two of the same linen top…it was very simple to pick them up at the shop, try them on and return the one for a refund. The store assistant ordered another top in the... See more

Rated 5 out of 5 stars

I enjoy shopping at Seasalt. I look forward to receive my order, which arrives within a couple of days. The quality of the clothing is always perfect. If I need to return, the customer service is exc... See more


Company details

  1. Clothing Store

About Seasalt Cornwall

Written by the company

HELLO FROM CORNWALL

On the southwest coast of England, almost completely surrounded by sea, our home in Cornwall is famous for its windswept cliffs, sandy beaches and rolling hills.

It's where we were founded in 1981, with a little family shop selling workwear and waterproof coats to fishermen and sailors, as well as local artists who chose practical aprons and hard-wearing smocks for long days in the studio.

From the very beginning, we've been passionate about crafting clothing that will be loved and worn for seasons to come, and we're proud of our considered approach. We focus on quality and longevity, using fabrics with organic, recycled and responsibly sourced fibres that are better for people and the environment.

Today, the story of Cornwall's wild landscape and artistic community is still woven through every garment. Each collection is carefully curated to inspire creative, confident dressing, with a range of timeless shapes, rich coastal colours and sizes to fit UK 6 - 28 as well as Petite and Tall.

We hope the clothes we have created will become part of the rhythm of your life and bring joy and beauty to your every day.

Thank you for being part of our journey. We look forward to sharing our love of Cornwall with you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

119K reviews

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Rated 1 out of 5 stars

Bad smelling lining in the dress

Had to wash the dress because it had a bad smell!! Followed the washing instructions. Was very difficult to iron. Just feel so disappointed with the dress.

June 16, 2026
Seasalt Cornwall logo

Reply from Seasalt Cornwall

Hi Christine-Thank you for your review, We’re sorry to hear that you’ve noted an unusual aroma on your Seasalt garment. All our garments are pre-washed in a washing detergent by the manufacturer prior to them being packed and despatched to us. These detergents can sometimes smell a little unusual and this can be exacerbated with the item being closely packed in our distribution centre, prior to it being despatched to you.
We’d suggest washing the garment following the instructions on the care label and you should then find that any unusual fragrance is removed.
If, after washing, you’re not fully satisfied, please do let us know by contacting our team at contactus@seasaltcornwall.co.uk and we can arrange a free return for you.

Best Wishes
Angie

Rated 1 out of 5 stars

Not like they were before

Website birthday treat offer override 2 for £40 offer making them more expensive. Customer service were useless and took 180+ hours to respond.
Leggings have changed, they use to be great now they are more a non stretch hard cotton material and sizing not as generous. Returned and bought elsewhere

June 5, 2026
Seasalt Cornwall logo

Reply from Seasalt Cornwall

Hi Jen,

Thank you for your feedback and review, I am really sorry to hear you've had a disappointing over all experience, This is not the level of service we aim to expect at Seasalt Cornwall and again please accept my apologises.

As you have returned the Items back we will make sure your feedback is passed onto our Design and management teams

Our services, products and collections are very much influenced by our customers so having your opinion really matters to us.

Please again accept our apologies
Angie

Rated 4 out of 5 stars

Beautiful linen

Quick delivery at home, communication lacking on store delivery, I had to email them. But very happy with the clothes, the linen is very good quality. Also love my organic cotton jumper.

June 12, 2026
Rated 4 out of 5 stars

Sizing

Pleased with all aspects of this sale. Only reason for four stars is size. Skirt is too small and t shirt slightly baggy.

May 29, 2026
Rated 2 out of 5 stars

Good quick delivery.

Good quick delivery.
Returns, unable to arrange collection from home.
This means will not use again. Found dress short & big so returning when someone can take to P O!

June 12, 2026
Seasalt Cornwall logo

Reply from Seasalt Cornwall

Good Morning ,Thank you for your review.

I am sorry to hear your Lovely dress is not quite right on this occasion, We would be more then happy for you to return for a full refund, Please contact one of our team with your order details by email at contactus@seasaltcornwall.co.uk and we can arrange to help with a collection.

Best Wishes
Angie

Rated 3 out of 5 stars

The usual good quality fabric and…

The usual good quality fabric and finish, BUT the extra length compared with previous years makes the top boxy, baggy and unflattering. As the sleeves, too, were wide the shapeless effect was increased. I was really disappointed to return these two tops as I regard Seasalt as a ‘go-to’ normally.

June 12, 2026

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