SeatGeek logo
Visit website

SeatGeek Reviews 16,235

•
TrustScore 4.5 out of 5

4.4

Event Ticket Seller
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,733 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and smooth transactions, highlighting the clear details and simple process for buying and selling tickets. Many appreciate the ability to see seat views and the convenience of digital tickets, often noting that the service makes attending events a pleasure. However, some people were dissatisfied with pricing, mentioning that tickets were sometimes more expensive than expected or that resale offers for sellers were too low compared to the final selling price. A few other people also felt that the website could be confusing at times, especially when dealing with parking passes or third-party ticket transfers, leading to frustration and unexpected charges.

What people talk about most

User experience

Consumers generally find the user experience to be positive. Many reviewers praise the website and app for... See more

Price

Reviewers highlight ambiguous aspects of price. Many consumers express dissatisfaction with hidden charges,... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise the site for being easy to use,... See more

Order

People report ambiguous experiences with order. Many customers express frustration with issues like receiving... See more

Service

Clients share ambiguous opinions on service. Many reviewers report negative experiences, citing issues like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Smooth transaction, timely receipt of my tickets, no issues accessing and using at the event. Was able to select my seats as opposed to a general row. A little more than I wanted to spend, but worth... See more

Rated 4 out of 5 stars

The ticket price was good; but the customer service turn around time to receive help with understanding specific questions was lacking. If I need a prompt response, there was a wait time for up to a c... See more

Rated 5 out of 5 stars

I use Seat Geek quite often , and use the option which gives me all fees including, so there are no surprises. It’s convenient and put the tickets right into my phone I use it for concerts , shows... See more

Rated 5 out of 5 stars

First time using used ticketcenter and ticket master in past. Not satisfied with either. Just happened to be in California for a week and saw my Detroit Tigers were playing the Padres for opening da... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

SeatGeek is the smartest way to buy & sell sports tickets, concert tickets, Broadway tickets and more. Tickets from 100s of sources, automatically ranked from the best deal to the worst. Plus all-in pricing, interactive venue maps, view from seat photos, and mobile tickets. Use SeatGeek on the web at seatgeek.com or install SeatGeek for iOS and Android from the Apple App Store or Google Play Store.

100% Guaranteed Tickets!

We guarantee your tickets will get to you in time for the event and be valid, and that if anything happens we will take care of you!

1. Your tickets will be delivered in time for the event
2. Your tickets will provide valid entry to the event
3. The tickets you receive will be the same as those you ordered
4. If any of these things do not occur, you will be provided with comparable or better tickets to the event, or offered a refund. Please contact SeatGeek immediately.
5. If the event is cancelled and not rescheduled, you will be refunded the full purchase price
6. SeatGeek will provide you support to answer any questions at hi@seatgeek.com

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

User friendly

I have sold my seats on several occasions. I have found the app easy to navigate and I receive my payments soon after the event.

April 10, 2026
Rated 5 out of 5 stars

Totally super easy to use

Totally super easy to use, like amazing my dudes and dudettes. Just like purchasing tickets from the actual vendor for the game. It's completely integrated and there's no way to tell you have seat geek tickets.

April 10, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look