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SeatGeek Reviews 16,233

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TrustScore 4.5 out of 5

4.4

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Evaluating 1,733 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the ease of use and smooth transactions, highlighting the clear details and simple process for buying and selling tickets. Many appreciate the ability to see seat views and the convenience of digital tickets, often noting that the service makes attending events a pleasure. However, some people were dissatisfied with pricing, mentioning that tickets were sometimes more expensive than expected or that resale offers for sellers were too low compared to the final selling price. A few other people also felt that the website could be confusing at times, especially when dealing with parking passes or third-party ticket transfers, leading to frustration and unexpected charges.

What people talk about most

User experience

Consumers generally find the user experience to be positive. Many reviewers praise the website and app for... See more

Price

Reviewers highlight ambiguous aspects of price. Many consumers express dissatisfaction with hidden charges,... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers praise the site for being easy to use,... See more

Order

People report ambiguous experiences with order. Many customers express frustration with issues like receiving... See more

Service

Clients share ambiguous opinions on service. Many reviewers report negative experiences, citing issues like... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Smooth transaction, timely receipt of my tickets, no issues accessing and using at the event. Was able to select my seats as opposed to a general row. A little more than I wanted to spend, but worth... See more

Rated 4 out of 5 stars

The ticket price was good; but the customer service turn around time to receive help with understanding specific questions was lacking. If I need a prompt response, there was a wait time for up to a c... See more

Rated 5 out of 5 stars

I use Seat Geek quite often , and use the option which gives me all fees including, so there are no surprises. It’s convenient and put the tickets right into my phone I use it for concerts , shows... See more

Rated 5 out of 5 stars

First time using used ticketcenter and ticket master in past. Not satisfied with either. Just happened to be in California for a week and saw my Detroit Tigers were playing the Padres for opening da... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

SeatGeek is the smartest way to buy & sell sports tickets, concert tickets, Broadway tickets and more. Tickets from 100s of sources, automatically ranked from the best deal to the worst. Plus all-in pricing, interactive venue maps, view from seat photos, and mobile tickets. Use SeatGeek on the web at seatgeek.com or install SeatGeek for iOS and Android from the Apple App Store or Google Play Store.

100% Guaranteed Tickets!

We guarantee your tickets will get to you in time for the event and be valid, and that if anything happens we will take care of you!

1. Your tickets will be delivered in time for the event
2. Your tickets will provide valid entry to the event
3. The tickets you receive will be the same as those you ordered
4. If any of these things do not occur, you will be provided with comparable or better tickets to the event, or offered a refund. Please contact SeatGeek immediately.
5. If the event is cancelled and not rescheduled, you will be refunded the full purchase price
6. SeatGeek will provide you support to answer any questions at hi@seatgeek.com

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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Rated 5 out of 5 stars

Experience was great due to the fact…

Experience was great due to the fact that it was around the grate AT&T Stadium and the Texas Rangers ballpark, Arlington, Texas. Outside and I’m out of different places to watch to go. It was great to watch the NASA cars go in a different directions and just one big circle 14-year-old great grandson. Enjoyed the heck out of it. Would do it again.

April 10, 2026
Rated 4 out of 5 stars

The ticket price was good; but customer service lacks timing

The ticket price was good; but the customer service turn around time to receive help with understanding specific questions was lacking. If I need a prompt response, there was a wait time for up to a couple of days to the following week. Not good if I needed help with ticket purchases or procedures.

April 10, 2026
Rated 5 out of 5 stars

Great price

Great price, easy to use and no paper tickets to keep up with. The concert was amazing 👏. Will be going back soon. I already purchased tickets again.

March 21, 2026

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