Seats and view excellent, sound fantastic, band and singers great, song choices awesome - Bob Geldof, Harvey Goldsmith and Maggie characters were outstanding and funny. Well written. Nice one John. Ge... See more
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Company details
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SeatPlan has been helping theatregoers find the best theatre seats since 2011. We display view from seat photos and aggregate availability and prices from leading theatre websites to find the best prices and deals. As a Secure Tickets from Authorised Retailers (STAR) accredited seller with over 300,000 happy customers, you can buy tickets with confidence through the secure and encrypted checkout process.
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- help@seatplan.com
- seatplan.com
Replied to 81% of negative reviews
Typically replies within 24 hours
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Super easy and good price
9 emails! Conflicting info
9 emails! Conflicting information. Had confirmation email and it said e-tickets would be sent 24hrs prior to show. Kept checking but nothing said e-tickets enclosed. Got another email while travelling to venue saying e-tickets emailed and to download them before arriving - no email. Turned out the QR codes on original confirmation a week before were the actual tickets 🤷🏻♀️

Reply from SeatPlan
Ok seat, good value for money
The seat was ok. I was able to view most of the stage but I had to lean forward during some scenes. Not bad for the price though, I think it was good value for money.
I went to Stereophonic and it was awesome, hence the 5*. I booked it last min without knowing anything about the plot or the production and it turned out to be one of the best I saw this year. I would recommend it
Super seat price offer!
Booked just 4 days before the night.
Great seats at a great price!
Sneak Peek!!
Always good to get a peek at your seats before committing to the purchase.
Easy to navigate this website.
Perfect view.Every actors gave us a…
Perfect view.Every actors gave us a amazing show.My child is so curious that he even wants to know what the actors are doing behind the scenes and what it’s like there. We sincerely hope to have another opportunity to attend a performance in the future.All staffs are very friendly.
Ease of use 5*
Was a bit concerned about booking…
Was a bit concerned about booking because my tickets still hadn't arrived by the day of the performance. Emailed them and it arrived as an attachment within minutes. Had a great seat at a good price. Very happy.
It was simple to use
Excellent customer service
The website is very easy to use and the ability to 'see' the view from your seat is very helpful. Compared with other sites, the image was larger and clearer. However where SeatPlan excelled was when I realised a week or so later that I hadn't received a confirmation. Having searched all junk and spam folders I realised that I had probably made a typo on my email address. I contacted their online help and once I had confirmed that payment for the tickets had gone through, the matter was very swiftly resolved -my error was identified and corrected, the booking references sent through so I could now log in and look at my booking and very soon after, the actual tickets were sent through by the booking company. Thank you Nic. It's very reassuring to have a named person handling the enquiry and then very effectively resolving it with patience and courtesy. Really excellent customer service which is quite rare these days.
Really good prices and great than you…
Really good prices and great than you can see the view from your seat
Easy booking
Accidentally deleted my tickets
Easy site to navigate. Also speedy and helpful response when I accidentally deleted my tickets!
Excellent prices and easy to book
It was easy to book and you gave excellent discounts
The theatre was in its original state
The theatre was in its original state - back to brick, un down and beautifly authentic. Seating was great.
Helpful reviews with photos from the seat
I find Seatplan very good the seats are such good value and it’s great seeing photos of the view from seats along with a review - very helpful
Seat view helpful. …
It was so helpful to see what the visa omitted was from the seats we originally wanted to get. As a result we bought very different seats and we were very pleased.
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