Seattle Pottery Supply Reviews 1,965

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, including glazes and clay, and appreciate the wide selection available. Many highlight the excellent customer service, noting the staff's helpfulness, knowledge, and friendly demeanor. The ordering process is frequently described as easy and user-friendly, with many consumers satisfied with the prompt and efficient delivery service. However, some customers experienced issues with delivery times, finding that orders sometimes took longer than expected to arrive. A few also mentioned concerns about shipping costs, particularly for lighter items, and a small number reported receiving products that were not in optimal condition, such as hard clay or a leaky underglaze.

What people talk about most

Product

Consumers find product to be positive. Many reviewers express satisfaction with the quality and selection of... See more

Delivery service

Customers generally report positive experiences with delivery services. Many reviewers praise the fast... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering... See more

Quality

Reviewers mention positive feedback about quality. Customers frequently praise the quality of glazes, clay,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more

Rated 5 out of 5 stars

Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more

Rated 5 out of 5 stars

The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more

Rated 5 out of 5 stars

I have been ordering from SPS since I moved to Washington in July 2024. I like their glazes much better than the popular commercial brands. They are beautiful, easy to apply and I have never run into... See more


Company details

  1. Ceramic Manufacturer
  2. Pottery Manufacturer
  3. Pottery Store

Written by the company

A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

I ordered 5 gallons of SP930 Swan…

I ordered 5 gallons of SP930 Swan Porcelain Slip $74, but the product I received was extremely watery with zero clay sediment at the bottom. More importantly, it is highly caustic. After briefly checking the consistency with my bare hands, it caused a chemical burn sensation and left visible pitted marks around my pores. This is not normal slip behavior. Be very careful with this batch—it feels more like a bucket of harsh chemicals than pottery slip. Highly disappointed.

February 23, 2026
Unprompted review
Rated 3 out of 5 stars

Pottery supplies

Ordering on line has its challenges but we like the way your site shows us what you have and how to order it.
Normally order on Amazon for free shipping but what we needed was not available.

January 29, 2026
Rated 5 out of 5 stars

Seattle pottery has everything you need…

Seattle pottery has everything you need and then some. Prices are great, if something is out of stock they’ll let you know as soon as the item is restocked and shipping/delivery was quick. I highly recommend them.

January 28, 2026
Rated 5 out of 5 stars

Great home kiln.

After seeing several SPS videos about the 184 electric kiln and how it's perfect for the home studio, I went ahead and ordered one. The sales associate who helped me on the phone was knowledgeable and let me know there would be some lead time because it would be built after I ordered it. We live in Southern Oregon and we had it shipped. They kept me posted as to when they were shipping it. The videos on the website and the information packet are very helpful. I have the Genesis Spark controller on my kiln and it is so easy to use. It keeps track of every time I fire and if there were any error codes.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

a great supplier for potters

I appreciate the fast service, the detailed information on your website about the products and the protective packing you give the products for safe shipment. I am a novice potter still learning about the differences in kiln temperatures and glaze reactions.
Your website is so helpful.

January 27, 2026
Rated 5 out of 5 stars

SPS The Beat

SPS is top notch for all my pottery needs, from tools to glazes to firing services. I couldn't be happier to have found such a great one-stop shop with kind, thoughtful, and knowledgeable people!

November 29, 2025
Rated 5 out of 5 stars

My first kiln

The great customer service is what takes me back to Seattle pottery supply.
They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and little anxious how to operate the kiln.
I also bought my first Shimpoo pottery wheel from SPS. Same experience.
Highly recommend.

November 29, 2025

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