I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more
The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more
I have been ordering from SPS since I moved to Washington in July 2024. I like their glazes much better than the popular commercial brands. They are beautiful, easy to apply and I have never run into... See more
Company details
Written by the company
A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.
Contact info
35 Hanford St, 98134, Seattle, United States
- 206.587.0570
- info@seattlepotterysupply.com
- seattlepotterysupply.com
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 10% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
gave it as a gift and she LOVES it
gave it as a gift and she LOVES it! The olive is really pretty and the style is chic!
November 26, 2025
Fast service and quality products.
November 26, 2025
Always wonderful!
November 28, 2025
Elementary Teacher: two thumbs up!
Helpful staff, discount for being a teacher, it was great!
November 26, 2025
I talked to a person who immediately…
I talked to a person who immediately knew what I was looking for. And I received the clay two days ago.
November 10, 2025
Excellent service experience
The website was easy and all the items I needed were available, such as clay bags, glazes, carbon paper. The staff was friendly and helpful on the phone, and my order came very quickly.
October 13, 2025
Excellent Source for Supplies
Variety of tools is fantastic, the indication of quantity "in stock" is very helpful, and delivery was very good. In addition, there is a 30-day return policy, with a quick response with courtesy. What more can anyone ask? Thank you Seattle Pottery.
October 31, 2025
Very good service
I’m trying out new clay Helborne red you sent email advertising it I looked at it it looked good to try. Then you sent me 10% off I loved that. Clay came quickly and I’ll let you know what I think of it. I always get good service dealing with you all.
October 30, 2025
I ordered on phone
I ordered on phone. T
My call was answered quickly and the person was friendly and knowledgeable.
October 27, 2025
Ordering online was clear and easy
Ordering online was clear and easy
Everything was packed well
Whoever taped the jar lids left a “handle” at the end. Appreciated that
October 30, 2025
great all a around
great all a around! I changed my order & they were so helpful - awesome customer service. The shipping was quick & packed really well.
October 30, 2025
LOVE HELLBORN!!
LOVE HELLBORN!!! People in my studio were very intrigued. We are wondering if we would get some kind of discount if we were to place a group order and having it shipped to the Glassell School of Art.
October 23, 2025
Customer service is exceptional
Customer service is always exceptional, shipping / tracking information is always quick and products are excellent!
October 29, 2025
The website was very accessible
The website was very accessible.
Order arrived on without delay.
You were recommended to me by a dear friend, Susan Webb.
I will order more from you in the future.
Thanks.
October 28, 2025
Speedy!
I’m amazed at how quickly my order was filled and delivered! I rarely experience that here in Alaska. Thank you!
October 28, 2025
Thank you very much Seattle pottery
Thank you very much Seattle pottery. I needed to tell you that the Clay actually showed up. I was gonna email you, but I will tell you here. The glaze got delivered earlier and I received a notice that had said the Clay wasn't coming until November 6 (six days later), so if you did something to make that happen faster thank you very much. I love your clay and glazes.
October 28, 2025
Raku glazes online
I ordered some Raku glazes online. The photos looked great but I haven't tried them yet. They arrived packed well. Shipping took awhile though.
November 2, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.