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Seattle Pottery Supply Reviews 1,965

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TrustScore 4.5 out of 5

4.7

Ceramic Manufacturer
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Review summary

Created with AI, based on recent reviews

Looking at 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, including glazes and clay, and appreciate the wide selection available. Many highlight the excellent customer service, noting the staff's helpfulness, knowledge, and friendly demeanor. The ordering process is frequently described as easy and user-friendly, with many consumers satisfied with the prompt and efficient delivery service. However, some customers experienced issues with delivery times, finding that orders sometimes took longer than expected to arrive. A few also mentioned concerns about shipping costs, particularly for lighter items, and a small number reported receiving products that were not in optimal condition, such as hard clay or a leaky underglaze.

What people talk about most

Product

Consumers find product to be positive. Many reviewers express satisfaction with the quality and selection of... See more

Delivery service

Customers generally report positive experiences with delivery services. Many reviewers praise the fast... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of ordering... See more

Quality

Reviewers mention positive feedback about quality. Customers frequently praise the quality of glazes, clay,... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was mino... See more

Rated 5 out of 5 stars

Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... See more

Rated 5 out of 5 stars

The great customer service is what takes me back to Seattle pottery supply. They explain everything very detailed, especially when it comes to working with kiln. It was my first experience and li... See more

Rated 5 out of 5 stars

I have been ordering from SPS since I moved to Washington in July 2024. I like their glazes much better than the popular commercial brands. They are beautiful, easy to apply and I have never run into... See more

Company details

  1. Ceramic Manufacturer
  2. Pottery Manufacturer
  3. Pottery Store

Written by the company

A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Spoke to live person to get more info…

Spoke to live person to get more info on Stroke and Coat glaze I planned to buy. Very helpful. Box arrived to NC in less than a week! Love the glaze and appreciate that I could buy 8oz and 16oz bottles. Gave me the chance to have a much wider selection of colors.

October 20, 2025
Rated 2 out of 5 stars

I was hoping it shipped what I had. Poor shipping …

I was hoping it shipped what I had marked for priority shipping and paid for. I have still not received my order because it was maked ground. Going to Hawaii!! Dont think you can drive here. Prioritymail is how other clay product are shipped and it is 4-5 days and a flat rate box so no matter the weight is one orice which is what I thought I paid for.

October 20, 2025

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