I've bought 2 amazing quality phones from this seller before. One was a Samsung Galaxy A71 in 'Very Good' condition, along with a Samsung Galaxy Note 20 Ultra 5G also in 'Very Good' condition. B... See more
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I recently purchased an iphone 12 mini off this company as it was 30 percent cheaper than Music Magpie. It was classed as a C- grade so I wasn`t too sure what to expect. It arrived expertly and profes... See more
Company replied
I have just purchased a reconditioned Samsung watch 4 46mm classic watch from this company via eBay. The watch was in as "new condition" and works perfectly. I received it within 12-14 hours via Ro... See more
Good informative site on Ebay, really low price, very prompt delivery, phone received was much better quality than expected, only 'good' but almost like new. All in all extremely pleased with the serv... See more
Company replied
Company details
Written by the company
Experts in quality used mobiles and tablets.
Contact info
Kempf House, Unit 13 Castle Park Road, Whiddon Valley Industrial Estate, EX32 8PA, Barnstaple, United Kingdom
- 01271 553 553
- info@second-handphones.com
- second-handphones.com
Just waiting on my 3rd phone to arrive…
Just waiting on my 3rd phone to arrive that I ordered from this website, as I have been very happy with the previous 2 I have purchased from this website. Very happy with all of the phones I got & happy to stay with this refurbished company.
Excellent Customer Service
I just wanted to take a moment to express my deep gratitude for the exceptional customer service I received from you all. After purchasing a dead used phone and restoring it, I ran into some issues and contacted customer support.
Your patience, professionalism and willingness to go above and beyond truly make a difference in my experience. Thank you for your dedication to ensuring customer satisfaction. It is greatly appreciated.
Warmest regards
Nester Jarrule
Just wanted to let you know I’m super…
Just wanted to let you know I’m super happy with the phone. Service was great, delivery was fast, product is great.
Great phone (Xiaomi Redmi Note 10 5g)
Great phone (Xiaomi Redmi Note 10 5g). Great price and super fast delivery. The condition of the phone is superb. Will definitely order from this company again. Massive saving. Brill
Google pixel fold
Ordered my Google pixel fold and it came next day and I was surprised how good the condition for the price I absolutely love my fold would definitely order again.
I am a repeat customer
Consistent trustworthy quality delivered sensibly providing great value to anyone who doesn't care about the device's original factory packaging.
Phone was very new with no scratches…
Phone was very new with no scratches and works perfectly .Delivery very fast.
Impressed with this store's efficiency
Impressed with this store's efficiency; my Galaxy S21 order was a breeze, and now I'm happily exploring the features of my new phone.📱💜
Best price for my Pixel 7
Best price for my Pixel 7, efficient service, quick delivery
Outstanding customer service!
After buying an Apple Watch from this company for Christmas as a gift for my son, only to discover it wouldn’t pair with his elderly iPhone, I contacted the seller about a refund. Despite the issue being no fault of their own, Eleanor was an absolute star and went above and beyond to secure a refund for me, plus letting me know what was happening at every step of the way. The watch itself was in fabulous condition, and the customer service was second to none! I will only use this company in the future to purchase refurbished phones etc due to their outstanding customer service and professional manner! Thank you Eleanor!
Great experience…
Great experience the product was exactly same as described.
Happy with the phone
Happy with the phone, would have liked a little more help to get it up and running re: instrcutions or link to how to set up guide.
Dear Second-Hand Phones,
Many thanks I really appreciate you sending this over :)

Reply from Second Handphones
Unable to use
Phone delivered securely however came with passcode that I can not unlock. Was a present for my daughter and she is unable to use.

Reply from Second Handphones
A wonderful company
A wonderful company, that saved my son's Christmas with a beautiful phone! I was hugely let down by Amazon, and these guys came through for me with an amazing service. Really high quality phone for such a great price! The super quick delivery, got it well within 24 hours of ordering it made the whole service an absolute pleasure. If anyone is looking for a brilliant company to buy from then I highly recommend this company. The reviews say it all!!
Easy process and generally lower prices…
Easy process and generally lower prices than other 2nd hand phone sellers.
Highly recommend
Excellent choice of phones, delighted with my iPhone purchase arrived the next day.
Fantastic people to buy from…
Fantastic people to buy your phone from sent mine back for them to look at when it malfunctioned and they sent me an upgrade in replacement thank you very much appreciated
Ordered phone on Friday and was at my…
Ordered phone on Friday and was at my door on Saturday morning. Great service no problem to big or small these guys will help you out. Love the phone I received and will definitely be ordering again
Positive experience
Clear web page, found what I needed at a good price.
As described and well packaged.
Received within 24 hours.
A+ all round
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