I've bought 2 amazing quality phones from this seller before. One was a Samsung Galaxy A71 in 'Very Good' condition, along with a Samsung Galaxy Note 20 Ultra 5G also in 'Very Good' condition. B... See more
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I recently purchased an iphone 12 mini off this company as it was 30 percent cheaper than Music Magpie. It was classed as a C- grade so I wasn`t too sure what to expect. It arrived expertly and profes... See more
Company replied
I have just purchased a reconditioned Samsung watch 4 46mm classic watch from this company via eBay. The watch was in as "new condition" and works perfectly. I received it within 12-14 hours via Ro... See more
Good informative site on Ebay, really low price, very prompt delivery, phone received was much better quality than expected, only 'good' but almost like new. All in all extremely pleased with the serv... See more
Company replied
Company details
Written by the company
Experts in quality used mobiles and tablets.
Contact info
Kempf House, Unit 13 Castle Park Road, Whiddon Valley Industrial Estate, EX32 8PA, Barnstaple, United Kingdom
- 01271 553 553
- info@second-handphones.com
- second-handphones.com
Unfortunate purchase but exceptional service
I bought a Samsung Galaxy Z Flip3 for my husbands birthday. Prompt receipt of the phone, carefully packaged. I checked it was in working order. However, unfortunately, after we set it up with my husband's SIM and charged it, the phone then failed to function.
I contacted limetropic, and because I had purchased the phone via eBay, all further communications were via eBay. I explained the situation and the company corresponded with me all day, finally asking for me to return the phone, which I did. Within the 24 hours of receiving it, limetropic agreed that it could not be repaired and offered a replacement. As this was for my husband, the lilac colour was not to his liking! and therefore a full refund was agreed, under the warranty.
Whilst both my husband and I were sorely disappointed with the unfortunate outcome, I cannot fault the attention and communications, which have been exemplary, and have made the whole process through this incident smooth and with minimal stress involved.
The 4 star awarded only because the phone did not work!
Great!
Phone arrived quickly and as described. Way cheaper than GiffGaff as well, so super happy!
5 star means 5 star
5 star means 5 star
Quick delivery
Phone exactly as described.
Good value for money.
Phone as described and swift shipping
Timely shipping with a sweat threat inside , perfect phone exactly as described. I would buy from them again
I was very impressed with the service
I was very impressed with the service, after reading some differing views on the very good condition phones I opted for an excellent and it was almost flawless. Thank you for the iPhone 14 Pro Max, don’t risk it on eBay or Facebook marketplace, better to trust a reputable company like this.
Very good service
The phone came very quickly. It was just as it should be. And a little pack of sweets to eat whilst I set it up! Perfect.
What can I say phone arrived immaculate…
What can I say phone arrived immaculate 100 per cent battery AND still had apple warrenty as well as 12 months from secondhand phones! Will def be going this route again saved me hundreds of pounds and phone is as good as new!
Bought both iPads and iPhones
Bought both iPads and iPhones, always as described and the customer service second to none.
Would certainly recommend
Great staff there 100% helpful and…
Great staff there 100% helpful and normal
Great phone exactly as described
Great phone exactly as described. Really quick delivery. Highly recommend these guys! Thankyou.
This is the third handset I have…
This is the third handset I have purchased and Im very impressed. The service is excellent and quality of the products is good. Renewed handsets are the way forward for sure and can save you a tonne of money if you are prepared to either wait a bit until they filter through or if you are not precious about the latest greatest model.
Fast delivery
Fast delivery, product in good conditions and as expected from the description on the website.
Lighting fast shipping
Lighting fast shipping. Phone exactly as described in the advert. I will buy all my refurbished devices here from now on
Excellent service.Bought 2 iPhone 13s…
Excellent service.Bought 2 iPhone 13s for myself and my wife.Both were the mini version but my wife decided she wanted the larger screen version.No problem with this company.Quick exchange for the larger screen phone.Was all sorted with one quick phone call.Would definitely recommend buying from this company.
Excellent
I bought a reconditioned Motorolo G8 XT Power from Second Handphones. It came quickly and was indistinguishable from brand new - no marks or scratches - perfect. Also the battery seemed to be new as it lasts for several days. So, I highly recommend this company
Quality used phone at a great price
I received my new-to-me Xiaomi Redmi 10 and was immediately very impressed with the quick delivery and hard ribbed packaging containing the phone, I knew that there would be no damage in transit. The phone itself is in better cosmetic condition than I expected so the company hold to very high standards, and everything works as it should. I am a very happy customer and will definitely purchase from them again in the future.
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