Second Nature Reviews 7,882

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in weight loss and promoting healthier habits, often leading to significant improvements in health markers. The staff, particularly the coaches, are frequently highlighted for their supportive, encouraging, and personalized approach, offering valuable advice and guidance. Many users appreciate the comprehensive fitness and nutrition guidance, along with the user-friendly experience of the program, which includes helpful resources like recipes and scales. However, some customers also noted issues with customer service, describing it as unresponsive or lacking support on weekends. A few people felt the interaction with the support team could be robotic and less tailored to individual needs. Additionally, some reviewers found the recipe selection limited and the group support element inconsistent, depending on the activity level of other members.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its holistic approach to... See more

Staff

Clients share positive opinions on staff, frequently praising the coaches for their supportive and... See more

Fitness

Users describe positive interactions with fitness, highlighting significant weight loss and improved health.... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the helpful and supportive nature of... See more

User experience

Reviewers mention positive feedback about user experience. Many customers praise the app's ease of... See more

Based on these reviews

Rated 5 out of 5 stars

Having been recently diagnosed with prediabetes, it was a wake up call that I really needed to improve my diet and health. I have found second nature to be a supportive & encouraging tool to help... See more

Rated 5 out of 5 stars

The NHS gave me the opportunity to participate in this excellent programme. Over the 9 months I lost 8 kilos, dropped a dress size and am no longer in the prediabetic category. Most importantly, there... See more

Rated 5 out of 5 stars

I started on the second nature 12 week programme after being informed my cholesterol was higher than it should be and I was borderline type 2 diabetes. Since starting the programme I have lost 4.5... See more

Rated 5 out of 5 stars

Second Nature offer a wrap around support system that goes way beyond the medication and focusses on long lasting healthy habits that should hopefully lead to lasting change. I have felt well suppor... See more


Company details

  1. Fitness and Nutrition Service
  2. Nutritionist
  3. Weight Loss Service
  4. Wellness Program

Information provided by various external sources

Create new healthy habits and lose weight with Second Nature.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Second Nature

The course is very friendly but consistent in its aims and objectives with each individual being treated as an individual. I find the counselling is excellent and well tailored to each individual and I am very satisfied with everything so far. Thanks to CHira. and all the other councillors.

April 2, 2026
Rated 5 out of 5 stars

Second Nature are absolutely wonderful

Second Nature are absolutely wonderful. The information and support you receive on your weight loss journey is wonderful! They even schedule your next prescription so it will arrive in ample time for your new pen. I have lost a significant amount of weight in a healthy time span and am slowly regaining my health & confidence. I would highly recommend Second Nature

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Second Nature offers a holistic approach to achieving weight loss and preventing diabetes. It is very informative and provides lots of practical support with regards to healthy eating, including recipes and understanding why diabetes occurs. It also looks at emotional issues and the barriers we face when trying to adopt a healthier lifestyle. Friendly support and encouragement is always available from an assigned work coach and you can also share aspects of your health journey with other users.
I have found SN extremely helpful and beneficial.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Second nature has been of tremendous help…

Second nature has been of tremendous help and assistance to me. The core and sustain programmes articles are top notch, great meal plan to fit in your budget and suitable exercises to suit your needs. Health coach support 💯. I now know how to balance my meals, control my blood sugar and weight management. I recommend SECOND NATURE 100%

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great support

I’ve been with Second Nature for about a month. I have been so impressed with their advice and support. They have no hidden agenda, they just want to encourage you to eat healthily and do exercise.
It’s often daunting when you’re trying to lose weight but it really is easier with their support.
They provide recipe suggestions and daily fitness goals which makes the whole process more attainable.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I have achieved my set goals

I have achieved my set goals and I am holding steady thanks to the guidance from Second Nature, who provided an excellent app Bluetooth linked to scales and informative articles including dietary booklets.
My healthcare professionals are impressed.
I have established a new mind step

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Second nature really does work

I’ve been on second nature since December and lost 13kgs in weight and learnt how to eat healthy with coaches helping me every inch of the way I would recommend this program to anybody that wants to lose weight and stay away from diabetes. The trainers could not be more helpful. I find it very easy and encouraging to use.

March 8, 2026
Unprompted review
Rated 4 out of 5 stars

Very happy

Very happy. The app teaches you a lot of things about having diabetes and how to improve your blood sugar. Love it

March 4, 2026
Rated 5 out of 5 stars

Pre-diabetic course

With the information and support I am receiving on the Second Nature course I am successfully reducing my glucose level, losing weight, having less IBS symptoms, feeling calmer and I have more energy.

March 3, 2026

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