Superb unbeatable service.I ordered a case of wine at around 3pm on a Thursday,which was delivered less than 24hours later at 2pm on the Friday.It wasn't a local delivery,the distance being in ex... See more
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Review summary
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When it comes to online shopping, honestly it's about price first and service second. However, in this case there were similar prices and ballpark shipping prices for the same item elsewhere but nev... See more
Placed an order for wine, to be sent as a birthday gift. The whole process, from ordering to delivery, was dealt with precisely as anticipated - with speed and efficiency. Though yet to enjoy th... See more
Company replied
An amazing little gem of a shop hidden away in Hereford … an absolute delight! An incredible selection of bottles on display - all at a very reasonable price. Helpful, knowledgeable, friendly staf... See more
Company replied
Company details
- Wine Store
- also in
- Alcoholic Beverage Wholesaler
- Liquor Wholesaler
- Wine Cellar
- Wine Wholesaler and Importer
About Secret Bottle Shop
Written by the company
We are an independent Wine & Spirits Business based in Herefordshire with a small, but select, team all of whom have a keen interest in all things Wines, Champagnes and Spirits.
We offer unique and exclusive products that suit everyone and everything. Whether it’s the bottle of Sauvignon Blanc you open when you get home from work or the award-winning Champagne you share on your wedding day – every single day can be made special and our aim is to provide the means to help you realise that.
As one of the UK’s top independent wine merchants we are constantly updating our portfolio, always on the lookout for something a little different that may not be available elsewhere and we have become expert in sourcing quality, unique and rare products - often directly from the suppliers. Time, interest and extensive research (and, of course, sampling) has led us to create a collection that has no end in sight.
Wine Collection
Fortified Wine
Whisky Portfolio
Worldwide Spirits
Gifts For All Occasions
We offer unique and exclusive products that suit everyone and everything. Whether it’s the bottle of Sauvignon Blanc you open when you get home from work or the award-winning Champagne you share on your wedding day – every single day can be made special and our aim is to provide the means to help you realise that.
As one of the UK’s top independent wine merchants we are constantly updating our portfolio, always on the lookout for something a little different that may not be available elsewhere and we have become expert in sourcing quality, unique and rare products - often directly from the suppliers. Time, interest and extensive research (and, of course, sampling) has led us to create a collection that has no end in sight.
Contact info
39 Widemarsh Street,, HR4 9EA, Hereford, United Kingdom
- 01432 357872
- sales@saxtyswines.co.uk
- secretbottleshop.co.uk
4.9
Excellent
2K reviews
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Hasn’t replied to negative reviews
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Fantastic service from The Secret…
Fantastic service from The Secret Bottle Shop.
Carl was very helpful on the phone and sorted everything out quickly and easily. I was genuinely surprised by how fast the delivery arrived, and everything was extremely well packaged.
My wife is delighted with her 12 bottles of rosé, which worked out at roughly £4 a bottle cheaper than Amazon, even including the postage and packaging.
I also treated myself to three bottles of red, which took the order over the amount needed for free delivery — it would have been rude not to! 🍷
Great prices, excellent service and speedy delivery. As Arnold Schwarzenegger would say:
“I’ll be back!” 😄🍷
Highly recommended.
August 10, 2026
Unprompted review
Reply from Secret Bottle Shop
Thank you so much for such a fantastic review!
We're delighted Carl could help get everything sorted quickly and easily. We know how important good communication and straightforward service are, so it's great to hear you were impressed from the initial phone call right through to the speedy delivery.
We're particularly pleased the 12 bottles of rosé arrived safely and that you found our pricing so competitive. Saving around £4 a bottle compared with Amazon is a pretty good result and adding three bottles of red to reach free delivery sounds like a very sensible decision to us!
It's brilliant to hear your wife is delighted with the rosé, and that everything was extremely well packaged. We work hard to combine great prices with reliable delivery and genuinely helpful customer service, so your comments mean a lot to the whole team.
Excellent service and delivery
The service and delivery were excellent. The port was bought as a Ruby Wedding Anniversary present and the recipients were delighted with the beautiful bottle design. This was my first order with this company and I will definitely use them again. Thank you.
August 9, 2026
Unprompted review
Reply from Secret Bottle Shop
We are so happy we were able to provide a special gift for such a special anniversary. We are delighted to hear your first experience met your expectations and that you will be back to place another order.
Delivered quickly
Delivered quickly, securely packed and precisely what we ordered.
August 4, 2026
Unprompted review
Reply from Secret Bottle Shop
We're delighted to hear your order arrived quickly, securely packed and exactly as expected. We take great care when preparing every order, particularly with bottles, to make sure everything reaches you safely and in perfect condition.
Easy to order and very quick delivery
Easy to order and very quick delivery. Will use again.
August 2, 2026
Unprompted review
Reply from Secret Bottle Shop
We're delighted to hear you found ordering from Secret Bottle Shop easy and that your delivery arrived quickly. We work hard to make the whole experience straightforward and reliable, from finding the right bottle online through to getting it safely to your door.
Thank you for choosing us and for your support. We look forward to welcoming you back for your next order!
Great shop and staff so helpful can go…
Great shop and staff so helpful can go into shop with very little knowledge of any drink and the staff talk with total respect and help so much .can't wait to get our next drinks .
August 8, 2026
Unprompted review
Reply from Secret Bottle Shop
Thank you so much for this review! Our team really appreciate it! We are so happy to hear you enjoyed your visit to our Hereford wine merchant. Our team are always on hand to answer and questions you may have. We look forward to welcoming you back soon.
Receiving the item I was searching for. I wanted this specially for an anniversary gift as we had tried with an evening meal and it was wonderful. Thank you.
Receiving the item I was searching for.
July 27, 2026
Unprompted review
Reply from Secret Bottle Shop
Thank you for your 5 star review. We are so glad we were able to make your anniversary that little more special.
I bought the whisky bottle with the…
I bought the whisky bottle with the inscribed prescription and it looks great. Unusual and humorous gift for the person who has everything and loves whisky. As for the actual shop, excellent service, I was impressed by choice of gifts and the very speedy delivery. I’ll definitely be buying from this shop again.
July 31, 2026
Unprompted review
Reply from Secret Bottle Shop
We're delighted you loved the whisky bottle with the inscribed prescription. It's exactly the sort of unusual and humorous gift that's perfect for the whisky lover who seems to have everything!
It's also wonderful to hear you were impressed with our choice of gifts, speedy delivery and overall service. We put a lot of thought into finding distinctive bottles and gift ideas that you won't see everywhere, while making sure every order is handled carefully and delivered promptly.
Thank you for your recommendation and for choosing Secret Bottle Shop. We really appreciate your support and look forward to helping you find another great gift in the future.
My first order from the Secret Bottle…
My first order from the Secret Bottle Shop and I was most impressed. Bought a few Miniatures for future presents (hard to find these in shops so was very happy to find this online shop). All were packed very carefully and sent super fast so from beginning to end the service was superb. Would definitely recommend!
July 23, 2026
Unprompted review
Reply from Secret Bottle Shop
Thank you so much for your fantastic review.
We're delighted that your first order with Secret Bottle Shop was such a positive experience. Miniature bottles can be surprisingly difficult to find on the high street, so we're pleased you discovered our range and found some perfect options for future gifts.
We take great care when packing every order, particularly smaller bottles and gift items, to make sure everything arrives safely and in excellent condition. It's wonderful to hear your order was carefully packed and delivered so quickly.
Thank you for your recommendation and for choosing Secret Bottle Shop. We look forward to helping you find more great bottles and gifts in the future.
A super efficient service
A super efficient service, quick delivery and perfect products, thank you for providing a trustworthy service..
July 29, 2026
Unprompted review
Reply from Secret Bottle Shop
Thanks so much for your recent order. We are delighted to hear you were happy with our prompt delivery service. We aim to get all our orders to our customers within 48 hours.
Fantastic range
Fantastic range. Had just what I wanted for a special occasion. Delivery was next day!
July 29, 2026
Unprompted review
Reply from Secret Bottle Shop
We are constantly sampling and sourcing new wines and spirits to ensure our customers have a a fantastic range to explore so we are delighted to hear your feedback!
Great service will be using them again…
Great service will be using them again well done
July 20, 2026
Unprompted review
Reply from Secret Bottle Shop
Thank you for your kind review.
We're delighted to hear you were pleased with the service you received. Providing excellent customer service, quality products, and a smooth ordering experience is at the heart of everything we do, so it's wonderful to know we got it right for you.
Thank you for choosing Secret Bottle Shop. We truly appreciate your support and look forward to helping you again in the future.
Great products and great service
Great products and great service.
Highly recommended.
July 22, 2026
Unprompted review
Reply from Secret Bottle Shop
We're delighted to hear you enjoyed both our products and the service you received. We work hard to offer a carefully selected range of wines, Champagnes, spirits, and gifts, backed by friendly customer service and reliable delivery, so it's wonderful to know we met your expectations.
Thank you for your recommendation and support. We look forward to helping you find your next great bottle soon.
Speedy delivery after order
Speedy delivery after order. One bottle finished already.
Slightly different taste this time, but probably a different vintage.
July 24, 2026
Unprompted review
Reply from Secret Bottle Shop
Thank you for your review praising our speedy service!
I bought Faustino 1 from this shop on…
I bought Faustino 1 from this shop on ebay.
Prices are good. Fast delivery and very good packaging. Thank you 😊
July 22, 2026
Unprompted review
Reply from Secret Bottle Shop
So happy to hear you were happy with your order and the packaging it arrived in. We hope you enjoy your Rioja.
Raboso wine…
We received a box of Raboso wine yesterday - the packaging was the best we have ever seen - so secure - thank you SBSshop. Much appreciated. D & E McKay Aberdeen
July 22, 2026
Unprompted review
Reply from Secret Bottle Shop
Wow! Thanks so much for saying the packaging is the best you've ever seen! We really focus on ensuring that every bottle arrives in perfect condition so this means a lot. We hope you enjoy your order!
Prompt delivery and very good value for…
Prompt delivery and very good value for money
July 20, 2026
Unprompted review
Reply from Secret Bottle Shop
Thanks so much for your 5 star review praising our value for money and prompt delivery. Our team work really hard to source incredibly wines & spirits while also ensuring the best value for our customers.
Excellent service.
Excellent service.
Speedy delivery and very well packaged.
Will definitely use again.
July 14, 2026
Unprompted review
Reply from Secret Bottle Shop
So pleased to hear you would use us again after our speedy delivery and well packaged parcels. We know how important it is your wines and spirits arrive in pristine condition so we make sure all our orders are packed with protective packaging which is 100% recyclable.
Very prompt delivery
Very prompt delivery, communication kept me informed of the package whereabouts, excellent service, bottle arrived in one piece, and tastes amazing
July 15, 2026
Unprompted review
Reply from Secret Bottle Shop
It's great to hear you were happy with our prompt delivery service. We aim to get all of our wines and spirit orders dispatched and delivered to our customers across the UK within 48 hours. We try and give as much information as possible so you are informed every step of the way from when your parcel is shipped out to when it arrives.
Gift of NZ gin
I was sent by my son & his partner a NZ gin for my birthday. Arrived well on time, securely packaged & a delicious gin
July 17, 2026
Unprompted review
Reply from Secret Bottle Shop
Thank you for your 5 star review! So glad we were able to provide a special birthday Gin for your son and the order was received well packaged and delivered promptly.
Fantastic little shop, hidden away in Hereford
An amazing little gem of a shop hidden away in Hereford … an absolute delight!
An incredible selection of bottles on display - all at a very reasonable price.
Helpful, knowledgeable, friendly staff …
Well worth seeking out!
July 9, 2026
Unprompted review
Reply from Secret Bottle Shop
We love being described as a hidden gem! Our aim has always been to create a shop that's full of exciting discoveries, whether you're searching for a favourite bottle or something completely new. It's fantastic to hear you enjoyed browsing our selection and found great value across the range.
Your comments about our friendly and knowledgeable team mean a great deal to us. We genuinely enjoy helping customers find the right wine, Champagne, whisky, or spirit, whatever the occasion.
Thank you for recommending Secret Bottle Shop. We hope to welcome you back to our Hereford shop again soon, or help you online whenever you're looking for your next bottle.
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