A completely unreliable company. I submitted my claim with all the required attachments, which they confirmed and supposedly forwarded to the airline. Two and a half months passed, even though the air... See more
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See what reviewers are saying
I had a great experience with Secretclaims through their site secretclaims.com. The process was very simple and communication was straightforward. I was initially skeptical but ended up pleasantly sur... See more
I was surprised that we actually got the money back, we have never had such a claim before. I've heard a lot of bad things, that it's unnecessary to start, but it was a very positive disappointment. I... See more
I had a compensation claim from december, I requested 2 company and nobody could help me, only Secretclaims was successful. So professional! Thank you so much!
Company details
Written by the company
Aviation claim management automation | compensation cost optimization
Contact info
Unit 65968 PO Box 6945, W1A 6US, London, United Kingdom
- support@secretclaims.com
- secretclaims.com
3.9
Great
55 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Review
They always inform the customer properly and fast, and they managed to claim the refund.
October 10, 2023
It was quick
September 14, 2023
I had a compensation claim from…
I had a compensation claim from december, I requested 2 company and nobody could help me, only Secretclaims was successful. So professional! Thank you so much!
August 16, 2023
My experience
My experience with this agency was very great. They are so quick, you can fill their form easily and you just have to wait for the result. They will take care of everything for you, therefore I really recommend this company.
August 9, 2023
Very effective
Very effective. Received the payment within 2 weeks after first contact. No frills communication
June 23, 2023
They were flexible and helpful
July 11, 2023
Supportness and problem solving
July 5, 2023
satisfied with the provided service
July 9, 2023
Fast and reliable
July 5, 2023
Trust in Secretclaims!
I am very sastisfied how the company worked in my case. The process, the communication was really quick and thoroughful. I apprehiate, indeed. Thank you very much for your cooperation.
June 4, 2023
It was very difficult to communicate…
It was very difficult to communicate with the company, the instructions sent out were not accurate, the financial part was not accurate, and we could not upload the data to the website. Yet the weirdest thing was that it was a person sending the money, not the company.
June 5, 2023
Good work
The most important thing for me was the easy way for the compensation...and it was. Nothing unnecessary round! Thanks
June 1, 2023
Quick and effective help.
May 31, 2023
Absolutely recommended
It was so easy to use the page. I just gave the neccesary information and they managed everyting else. Also everything went flawlessy.
Thank you for your work.
May 18, 2023
Claim transfered in time
July 24, 2022
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