A completely unreliable company. I submitted my claim with all the required attachments, which they confirmed and supposedly forwarded to the airline. Two and a half months passed, even though the air... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a great experience with Secretclaims through their site secretclaims.com. The process was very simple and communication was straightforward. I was initially skeptical but ended up pleasantly sur... See more
I was surprised that we actually got the money back, we have never had such a claim before. I've heard a lot of bad things, that it's unnecessary to start, but it was a very positive disappointment. I... See more
I had a compensation claim from december, I requested 2 company and nobody could help me, only Secretclaims was successful. So professional! Thank you so much!
Company details
Written by the company
Aviation claim management automation | compensation cost optimization
Contact info
Unit 65968 PO Box 6945, W1A 6US, London, United Kingdom
- support@secretclaims.com
- secretclaims.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
It was smooth and excelent.
Very Nice job
Very Nice job. I recomended this company. I got compemsation for 4 people.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



