The sharpening kit arrived promptly and the set-up instructions were reasonably easy to follow. It takes a little trial and error to find the best combination of grit and angle but once sussed it's b... See more
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False promises with delivery times, will not respond to emails, the chat function online does not work. Promised 12 days delivery and it is almost a month and no sign of the order. Have sent countless... See more
It was the first time that I had ordered online from Secretgarden and found it easy to do and was happy with the email messages providing information about the progress of the package. It arrived safe... See more
I haven’t even received my order yet and you are asking me how my order is!?! This service is a joke! I placed my order on the 26th June and it’s now the 2nd August and still no delivery of my orde... See more
2.9
Average
87 reviews
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Item as described.
December 29, 2022
(Mini b.balls) excellent
Products (Mini b.balls) were exactly what I needed. Accurate descriptions. Very quick delivery despite xmas season. Good updates.
December 26, 2022
You be the judge….
You be the judge….. I ordered set of Anker Soundcore Life P2 wireless earbuds in mid December. The website said they were in stock. After 6 days, there was no indication that the order was processed. I emailed the company and was told there was a mismatch of the SKU and the order was “stuck”. The responder told me that the order payment authorisation had been cancelled.
I checked my credit account. No pending payment. Then I received an email telling me that my ENTIRE order had been cancelled! I checked the site and the earbuds were showing as “in stock” but the price had risen from $45 to $155!!! According to the company, my order was canceled because they did not have enough stock to fulfill my order. I asked if they were going to honour the price advertised. Silence.
I was unconvinced. It seemed to me that they had made an error on their site and were unwilling to honour the price I paid. I contacted the company again, stating that basically I did not believe their excuse and pointed out that the buds are listed as “in stock” at the higher price.
A short while after, the website was updated to say they were unavailable. Surprise surprise.
I wasted a week of my time, several emails, a cancellation that only occurred because I did a query.
You be the judge, but I wouldn’t deal with this company as I believe they do not honour their prices and cover up their mistakes with excuses that simply do not hold water.
December 14, 2022
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