SecureDataRecovery.com Reviews 

I had a damaged external hard drive with a lot of family photos. Secure Data Recovery were able to recover all my photos in record time. They service was very professional and reliable. I hope I don't experienced data lost again, but if it happens I know who can help me. Highly recommended.

A solid customer service journey. Felt support throughout the process. Would recommend!

I needed data salvaged from my hard drive which contained 7 years' worth of personal artwork projects. The local repair shop could not repair the drive because they believed this was a hardware issue. I was referred to Secure Data Recovery because they have a high success rate with this kind of thing. Upon receiving my HD they contacted me right away and detected the issue. They finished the job exactly when they said they would and didn't cost me anymore than I was initially quoted. I was extremely relieved and excited that they saved all my data.

After a trip to New Orleans the micro SD card in my camera unexpectedly failed. As someone who does videography work this was devastating. I had footage from several previous engagements, and the current trip, that I needed in order to complete my projects.

After being told by several other data recovery services that they were either unsure or completely unable to recover my data I had become exasperated. I reached out to Secure Data Recovery Services where my phone call was fielded by Scott McMacken. Immediately, I was greeted with a confidence and professionalism that completely put me at ease. Scott was decisive, steady, polite, and provided a plan of action within two minutes of our conversation. The process of sending the damaged card to their offices was quick and painless and within two weeks, ALL of my data had been recovered (approx 150 gbs)!

Throughout the process, Scott was the consummate professional, constantly communicating and keeping me in the loop with each new development.

In summary, both the customer service from Scott and the recovery service was an A plus experience. Although, the service can be pricy, rest assured, you get what you pay for. I HIGHLY recommend Secure Data Recovery Services to anyone that has had the unfortunate experience of losing precious data.

I recently damaged my hard drive that had a lot of memories and important files. When I sent it in I was concerned about the price because it’s normally above my budget. Thankfully my caseworker was able to get it to a more manageable price for me. And thankfully all of my files were safe as well.

Took awhile to figure out day and time, almost bought for the wrong day

I totally satisfied Secure Data services including customer and technical service. Especially, I want to thank Mr Jacob Medina for helping me in recovering my family picture and video data from our failing external hard drive. The team is excellent. I have my tow thumbs up for their good communication, very fast tern around time and local office service. I will definitely use this service again.
Gary F.

Your people are excellent, but I am the one who messed up. Ask Eric. That's all I'm going to say right now. I reviewed for Google and BBB. Enough already.

From the first time I reached out after my hard drive crashed on my Macbook Pro that I had for 9 years, the customer service was top notch. They recovered 55,333 files! Highly recommend.

Secure Dara Recovery was a great resource to turn to after a few employees either wiped or deleted data from company laptops. Eric and the team were respectful of the situation, professional and walked me through how to extract the missing information.
Would recommend!

I was very satisfied with the recovery. Their communication, timeliness and work was done great!

In a split second my hard drive took a fall and I was immediately in a panic to find a company to recover it. I have NEVER gotten a response so quickly from a company. I had just hit submit on the contact form and immediately was contacted via phone call and email. I had been in contact with another company regarding my hard drive but they couldn’t compare Secure Data Recovery. First of all, I called back and got a REAL person. I had to call back a couple times and each time it was someone so nice and knowledgeable. My case manager was Timothy Rutan. He was incredibly knowledge and personable, which I truly appreciated, and made me certain I made the right choice using their services. They kept me informed for the entire process and got my device back in such a timely manner. If you’re daunted with a broken device and don’t know where to turn I assure you Secure Data Recovery is the way to go.

It was great working with Jacob, Scott, Kyle, and the team at Secure Data Recovery! After running into a RAID issue rebuilding my system, many files became corrupted. I decided to send the drives off to Secure Data Recovery.

The team was highly knowledgeable, asking all the relevant questions to help hone in on the root cause of the issues and explaining my options at each step of the way. They estimated it would take about three weeks, but the team in the lab worked diligently to repair the drives in less than a week. In terms of pricing, they provided many options and were willing to find the best solution to fit my situation and the turnaround time needed; this was a true blessing for me!

Overall, the service is outstanding! Everyone has a high sense of customer service by staying in contact with you throughout the process, ultimately making it a more personable and memorable service. Hands down, I give it 5-stars for a high quality of service in my book!

Secure Data Recovery has great customer service. They reply quickly and inform you every step. Jacob Medina was very friendly and willing to work with me. I was scared to rely on a company I did not know with my personal data. However, now that I have relied on them with my flash drive, I would definitely recommend their service.

Full recovery, great customer service, Scott was great to work with!

Elliot made the entire [stressful] process as seamless and painless as possible. From my first inquiry through to follow-up when the data was returned, he was absolutely awesome.

Everything went great! Very smooth process and Daniel was great to work with.

Had a great experience. Secure data helped save my reputation by recovering necessary files for my client. They also worked with my budget.