Seedandbean Reviews 896

TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

Ordered over 2 weeks before I wanted the chocolate, for a specific event. It didn't arrive in time. Poor communication about this. Initial email suggested next day dispatch them nothing til over a... See more

Rated 5 out of 5 stars

I accidentally put the wrong delivery address so I sent a panic email on the Saturday. On Sunday (yes, Sunday!) I received an email for the amazing Bus. Dev. Exec. Julie who took up my ase and contact... See more

Rated 4 out of 5 stars

Chocolate is great, but is let down by the packing. Not enough cushioning, and no extra wrap within a flimsy cardboard box. I've previously had an order where rainwater had seaped in, and in the lates... See more

Rated 2 out of 5 stars

I have a subscription with them that has functioned well for a couple of years. I paid £211 on June 7th 2025, got two deliveries correctly spaced 3 weeks apart but got nothing in August and nothing ag... See more

Company details

  1. Candy Store

Information provided by various external sources

Live on the wild side of taste with our adventurous and unique flavours, using only single origin chocolate and 100% organic ingredients. Our adventurous English Botanical flavours are unique and delicious, as well as 100% organic and ethical with our fully compostable packaging, including the inner foil. There is something for everyone in our vast range of 22 flavours.


Contact info

3.8

Great

TrustScore 4 out of 5

896 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing customer care

I accidentally put the wrong delivery address so I sent a panic email on the Saturday. On Sunday (yes, Sunday!) I received an email for the amazing Bus. Dev. Exec. Julie who took up my ase and contacted the warehouse. Monday, she confirmed that the address had been amended. Truly superlative customer care and other companies could learn lessons from Seed & Bean. thanks so much.

July 7, 2023
Rated 5 out of 5 stars

Thats just why i love my seed and bean

Thats just why i love my seed and bean chocolate for great quality chocolate you have come to the right place because have chocolate bars in any flavour you could ever think of and if your a chocoholic like me and really love your chocolate which really so appealing and priced thats why i gave them five stars and there customers service is allways very good allways packaged well and one of the best ever brand of companies to deal with one of my pleasures.

July 6, 2023
Rated 4 out of 5 stars

delivery

Quick delivery, however no notification as to when delivery would take place. Pleased we was in as it was a hot day and if the package was left outside the delicious chocolate could have been ruined.

May 31, 2023
Rated 3 out of 5 stars

Once again the packaging has let you…

Once again the packaging has let you down.

You put adequate layers of insulation to prevent breakages but all on one side of the bars. As a consequence bars were received broken. Surely this is not rocket science. Split the layers above and below the bars.

March 30, 2023
Rated 5 out of 5 stars

I love the Lavender dark chocolate…

I loved this chocolate when I could buy it from Sainsburys but at least I can get it online P&P free. Thank you Seed and Bean...
The best thing about the Lavender dark chocolate is that it only gets tried by friends if I really praise it. If I keep quiet, it's all mine!

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous!!!hat can I say except I've got no…

What can I say except I've got no regrets at all!! Lots of lovely chocolate, fabulous flavours..and I was hard put to choose so I bought alot!!.. We've still to sample a few of the ones we bought but at this point in time the Lavender is my all time favourite..pure heaven!!

April 23, 2023

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