Just completed my third purchase using this awesome company! The design ladies were very helpful in finding pieces I never saw when I searched. My last purchase,a bedside table,was packed perfectly an... See more
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definitely was nervous if this was a legit website or not. pulled the trigger, then luckily got an email from cb2 directly confirming my coffee table was out for delivery. got it cheaper on lazy suzy... See more
Company replied
Questioned if it was a legit website at first & if I would receive my order . Well I’m happy to review that my order came in great condition, it is definitely an authentic piece & they sent updates th... See more
Meghan Ratterman was exceptionally talented and PATIENT with her design concepts for a refresh on our Living Room. Both Seeded & Meghan were very responsive to all my communications., I used Meghan p... See more
Company details
Written by the company
Seeded makes the home furniture & decor shopping experience effortless and delightful. Curate your personal store catered to your unique style or lifestyle needs with our AI-powered shopping assistant. Or partner with a professional designer to remove all the guesswork and bring your vision to life quickly.
Contact info
United States
- hello@seededhome.com
- seededhome.com
UPDATE TO DAMAGED MERCHANDISE ISSUE
UPDATE TO ORIGINAL REVIEW: Lazy Suzy came through with excellent customer service. My Ida West Elm media console arrived damaged with a big hole in one of the doors. Lazy Suzy contacted West Elm and arranged for the old console to be picked up and a replacement piece to be delivered. Jenn, our customer service rep, was very responsive, concerned about making us happy, and super helpful. Due to issues at West Elm, not LazySuzy, the new console was slow to arrive. Jenn kept me updated through the process and made sure we did finally receive a perfect console. She even checked in after it came to make sure there were no further issues. Highly recommend LazySuzy - their customer service could not be better at a time when supply chain issues are everywhere.
July 28, 2022
Unprompted review
easy! legit website
definitely was nervous if this was a legit website or not. pulled the trigger, then luckily got an email from cb2 directly confirming my coffee table was out for delivery. got it cheaper on lazy suzy vs cb2 and west elm, and got free shipping! cant beat that when each of those retailers charges 250 for delivery. smooth easy delivery, would definitely use again.
July 21, 2022
Reply from Seeded
Thank you! We super appreciate your feedback and love helping make your home come together!
Disappointing.
Ordered an item from Crate and Barrel... it was cancelled soon after. The website stock doesn't sync with inventory, so be forewarned - you might get your items if you're lucky otherwise it's a huge disappointment.
July 20, 2022
Unprompted review
When I initially saw this product it…
When I initially saw this product it was on the Crate and Barrel website. I immediately fell in love with it! However I was extremely disappointed to find out it had been discontinued and was no longer available anywhere! Seeing how upset I was my friend went looking to see if it was available anywhere else and found it here! At first I was a little skeptical since I had been told they were no longer available and had never heard of this site…I took a chance and ordered it anyways though. Communication via email was very effective! I was shocked to receive the product so quickly! It is put together and in the nursery looking absolutely perfect!! Thank you!
July 18, 2022
The experience has been excellent!!
The experience has been excellent!!! From the beginning of the order to the communication about the status of the purchase. Very diligent Allie in responding quickly to emails. The coffee table arrived very well packed and protected. I recommend LazySuzy with full confidence in all aspects.
July 6, 2022
Customer service was excellent and…
Customer service was excellent and super responsive along the wait for delivery! Jenn especially was amazing.
June 7, 2022
Reply from Seeded
Thank you! We appreciate your feedback and giving a shout out to our teammate!
My experience with Lazy Suzy was more than I could hope for
My experience with Lazy Suzy was more than amazing. With the staff being efficient, knowledgeable and patient, I recommend everyone to shop there for an exclusive shopping experience.
June 1, 2022
Reply from Seeded
Thank you Faigy!
Beautiful table at a good price
May 16, 2022
Very pleased with LazySuzy
Very pleased with LazySuzy. Order and delivery was perfect. I will definitely shop with them again.
May 13, 2022
Little to no communication for 3 weeks…
Little to no communication for 3 weeks post ordering the furniture. Had to follow up multiple times on status.
May 4, 2022
Reply from Seeded
Thank you for your feedback! I think you forgot to complete your review but we will help you out! I am sure here is what you would have said if you had some more time to write a longer review (but we totally understand how busy you must be!):
"Little to no communication for 3 weeks post ordering the furniture. Had to follow up multiple times on status. But each time I reached out to them someone responded right away and provided an update on the situation (see below). It turns out the delay was due to the fact that the item purchased was sold out and the vendor that had sold inventory to LazySuzy canceled their order on them. However, LazySuzy was determined to do whatever they could to source a piece for us and it turns out they managed to locate a piece from the vendor's main hub in California. They then put out bid requests for multiple freight shipping companies to find the best rate possible to get the item to us and were able to find a shipper that could deliver the item at ~30% of the highest bid received. Once the item shipped, they provided us with a tracking number and even sent us a photo of the item being loaded onto the freight truck from the West Coast hub! Back to my earlier point, even though we did not hear anything for the first few weeks, response times were fantastic once we did reach out. See below for the full history of our interaction with them:
First contact made on April 16 at 1:57 PM
LazySuzy responded at 2:09 PM
Follow-up contact made on April 16 at 3:14 PM
LazySuzy responded at 3:43 PM
Follow-up message sent on April 19 at 4:51 AM
LazySuzy responded at 8:08 AM (their team comes online at 8 AM)
They shared a new update on the order status later that day at 3:39 PM
They shared another new update on April 21 at 11:16 AM confirming that the item had been loaded onto a trailer and shared photos as well
Subsequently they emailed a tracking number once the carrier had picked up the item
All in all, we're happy we were able to eventually get the item we needed although the initial communication could have been better. Thank you LazySuzy!"
Wonderful experience with LazySuzy
Wonderful experience with LazySuzy. I was able to find the couch/trundle bed that I wanted where it was out stock everywhere else. The couch was delivered and it was in wonderful condition. The delivery was excellent as well. I highly recommend and would use their service again!
April 24, 2022
Questioned legitimacy. 5stars.
Questioned if it was a legit website at first & if I would receive my order . Well I’m happy to review that my order came in great condition, it is definitely an authentic piece & they sent updates through email during shipping. Overall 5 out of 5. Just took a little extra time to receive in mail, but that’s comparing to Amazon prime .
March 22, 2022
Furniture is lovely.
March 18, 2022
Just what we needed
LazySusy was the only place we could order this couch! We wanted a comfortable solution for overnight guests. The couch was not even available on the West Elm site. Delivery and assembly service was excellent.
March 12, 2022
Thank you for working with us so…
Thank you for working with us so closely to get the right order in, lazy Suzy is amazing, best customer service!
March 11, 2022
Great product
Great product. I was not informed that the product had shipped, did not receive tracking info, and it arrived unexpectedly. But product itself was as advertised.
March 4, 2022
Quick & Seamless Delivery
Fast delivery on a west elm cabinet. I highly recommend this service!
Only slight improvement could be a more robust delivery tracking system. I didn’t know the cabinet was arriving until it came. Still, I highly recommend lazysuzy. Customer service is also very responsive.
February 27, 2022
Flawless online buying experience.
I bought 4, dining room chairs from lazySuzy. The product arrived promptly and in excellent condition. lazySuzy sold the chairs at an excellent price.
February 23, 2022
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