SeedFi Reviews 3,526

This company has been handling my grow and save loan with them for two years now, paying $140 a month! I’m a couple hundred dollars away from fulfilling this loan and getting the money owed to me when they randomly decided to sell the whole “Grow and Save” service to a different company.. a company that’s not receptive by any means. When I log into this new companies server, it doesn’t reflect the last $2000 I’ve paid on my loan during the course of these two years. It’s so coincidental that they do this not only when I have a couple hundred dollars left on the loan.. but during the holidays? Way to scam someone right?! Stay away.

Sold off my loan and now I have fees with my payment and this is NOT the original terms I signed. I hope they all get sued. Class action anyone? Cause SST is NOT who I signed up with!

SeedFi recently sold its accounts off to a shady company named SST. We cannot even access our savings accounts tied to the loan yet we have to continue making payments.

When contacting SeedFi, their customer service just runs around it saying contact SST, however, SST doesn't even respond to emails at their customer service line, and their phone lines are handled by 3rd world countries.

This company has sold all of its loans to a shady entity called SST. The conditions of my loan are different and now we are charged $5 dollars to pay each installment. There is no information about my loan on the site, this company is incompetent and does not have the technology to service these loans. I did not agree to this change, I did not agree to engage with SST. This is a completely different experience than what I had agreed to with SeedFi.

I had an active Borrow and Grow loan with SeedFi which has now been sold to SST out of nowhere (as others have also mentioned). I get that in the world of business, these things can happen, but it has been handled so poorly it's beyond belief and a total insult.

The SST website looks to be built in the 90's and has never seen an update ever since. It lacks information on the status of my savings account, and I have lost all transaction history on the loan. I have no idea how much I have paid, when I paid, nor my upcoming payment schedule. Alongside this, I now have to pay a transaction FEE for each repayment on the loan of $4.99. With around 30 or so payments left, I am paying around $150 extra for absolutely no reason whatsoever.

I'm raising a complaint with the BBB.

This product really helped my credit score. It was absolute trash before and a year later, my score has boosted over 100 points. I had to close my account early but they were super helpful and responsive. Awesome awesome alternative to help build credit!!

I’m only giving this a two star because I WAS happy with SeedFi. The last few weeks have been a s*** show. They sent an email say they’re selling their loans to SST and I should get an email from them with my account number. I never got one. I called for the account number and stated I like to make extra payment each time so I needed an online account. They stated if I pay extra on their website it will be a 5 dollar charge but I can call in. I’m not calling in every two weeks just to make an extra payment. I’m also not paying 5 dollars for an ACH. I get if it’s a debit card but ACH should be free and it should be illegal to charge. Also like others have stated we’re just supposed to believe we still have a savings account. This really deserves a one star but like I said I actually liked SeedFi. Seems like it was a terrible idea to sell to SST (a collection agency). Shame they made such a bad decision because I now will not deal with any products they may have in the future. Also it seems so quick without a plan that I wonder if SeedFi is going under anyway. Do not open an installment credit loan with them because I’m sure something odd is going on in the background.

The company is amazing and then they sell your loan and all of the niceness goes away. They never plan to keep your loan. SST is a collection company and they treat you as such. Never get a loan from SeedFi. They have no plan to service the life of the loan. Had I know this I would have never done it. What a scam. Read the fine print. They have the right to sell your loan. They say the terms are the same. They are not you will be charged late fee. I have alway make 1 1/2 payment. I was ahead and from seedfi was told my next payment was $84. Called sst full loan amount plus they charge you five dollar to make an online payment. Again what a scam
Stay away they will sell your loan.

SeedFi was great until they got bought out by Intuit. I’m sure now it was Intuit who decided to dump SeedFi’s loyal customers into the trash pile known as SST (debt collector). Even those current on their loans were dumped into this pile without warning.

I would not even give this company one star. This company gave me 700$ for my 3000 dollar loan that I was approved for. I want my money back and all of my money at this point plus the money that is owned to me for the loan I was on verge of paying off. In addition to the representatives, I don’t need any of the generic responses from one your agents either. I will be filing a CFPB complaint against SST or whatever it’s called supposedly. The website let alone looks like a scam. Seedfi is quite disappointing considering I was also considering promoting and referring individuals but sure glad I didn’t. I would suggest everyone filing complaints to the CFPB. This has never occurred with any other loan agency aside from this one.

This company is Fraud. I took borrow and grow loan with them where i got 750 and 2250 go towards savings for a total of 3000. I almost paid of my loan and just 200 left. Now they transferred this to a company which is a debt collection agency. These guys are keeping my money and now the account has been transferred to SST which is a debt collection agency. On their website, they don't show my savings. They show the full loan amount as if i need to pay all of it back again. This is ridiculous and fraud. How will we get the savings back? Anybody else has similar experience?

I am also experiencing difficulty in getting my savings from SeedFi. I took out a Borrow and Grow loan in February of 2022 and paid it off on November 29, 2022. On December 1st, I could see that $1350 (my savings) was still locked because they were waiting for the payment to clear. I spoke with a representative from SeedFi who assured me that I would be able to unlock my savings and withdraw it by Monday, December 5th or Tuesday, December 6th. I checked my account on Tuesday and found my balance to be $0. I called customer service and was told to contact Systems & Services Technologies (SST), a company who is now servicing these loans. I contacted SST and spoke with two customer service representatives. They were not able to pull up my account based on my loan number (supposedly, they use account numbers, which I do not have). They asked several questions, several times. The first rep put me on hold for over ten minutes and then hung up on me. When I called back, I answered the same questions, several times, and the rep did not seem to know what he was doing. He finally said they were mailing a check to me and if I do not receive it within 30 days, yes, I said 30 days, to call them back. I better not have to wait 30 days to get my money. According to SeedFi (which I and all of you opened account with), once your final payment has cleared, your account would be unlocked and your funds would be available to transfer to your account.
If SeedFi was a professional organization, they would have first notified their customers that a new facility would be servicing these accounts. SST should have to abide by our contracts. The contract reads "After I pay all that I owe under this contract, you (SeedFi) will release your security interest in my Savings Account so that I may freely withdraw money from it". Therefore, SeedFi in breach of their contract.

If I do not get a straight answer from someone soon about my money, I may have to take them to court.

Seedfi is a scam. If you ever want to pay off your loan, I advice you just pay them back the exact money they gave and let them balance themselves out. I was approved $7000 and $4000 was given to me while the $3000 will go to my savings with them. I paid off my loan on the 30th of november 2022 and up till now i have not seem my $3000 or have any clue from the so called SST when my $3000 will be sent to me. Seedfi and SST are fraudulent, wicked and unprofessional. DO NOT HAVE ANYTHING TO DO WITH THEM

Do not trust this place. Their customer service rep commenting on all of these posts is just as much of a problem as the company itself. To trust a financial company by taking out a loan with them, where THEY OWE YOU MONEY, at the end of it, and then have them turn around and sell your debt to this sketchy debt collection agency, who has no idea about anything going on with your account, is the biggest red flag I’ve ever seen. I have been on the phone with this debt collection agency SST for over 45 minutes now, just trying to make sure my account is in good standing and that I’ll still receive my savings plan on time, and the SST customer service rep who barely speaks English, has no clue about any of my account info, including savings plans I’m supposed to receive at the end of my loan term. SeedFi is untrustworthy and I am ashamed to know I’ve led so many friends and family members to their platform to borrow money. I am truly disgusted and embarrassed to have trusted them. NEVER borrow from seedfi.

As I read on it says that while SST does not have an interface to show you your savings account balance, you can still check it on your SeedFi account but when I do it says the balance is zero. I called SST and the guy doesn’t seem Tk have any answers for me.

I must conquer with follower bowers that that SeedFi appears to be a scam in their borrow and Grow program. I borrowed 4K with 2K going to a savings account and 2K to me. I never missed a payment and paid my loan off early (within 6 months). That is when things got weird. ALL of a sudden, without notice a company named SST (https://w**.accountinfo.com / SystemsAndServices/) took over my account and I was left with a message on the SeedFi overview that “SeedFi will no longer be handling Borrow & Grown plans”, “Please visit our partner (in crime omitted), SST”.

When you do make an account with them, you will find that your savings account does not exist. They pray upon those hurting for cash, with a great promise to help. They did not count on the few to pay their debits early and expose their scam!!!!!!

IC3.gov needs to know how many have been taken advantage of! 1 or 2 will not have an effect, but I see this as a wide spread fraud, that the feds need to explorer.

Thank you Seedfi for processing my borrow and grow loan in such a fast and professional manner! You did it so quickly, that I didn't see it till tonight; while I was trying to balance my checking account! I sincerely apologize and thank you for your professional and prompt service!

**Update** 12/21/2022 Seed Fi has negative deleted comments off their Facebook page. Definitely a sign of shady business practices!!

**Update 12/19/2022** Still no evidence my saving funds are there. I definitely do not trust Seed Fi or SST. I have filed complaints with the Better Business Bureau of California, the California Attorney General's office and the CFPB. I have also filed complaints on SST with Better Business Bureau of Missouri, the Missouri Attorney General office and the CFPB. I suggest everyone who has been impacted do that same. I will also be exploring the possibility of a class action lawsuit against both companies.

**Update 12/15/2022** Now SST is telling me it's going to be 30 days before I can get my money. This is completely unacceptable and outrageous and I will submitting formal complaints to their state's attorney general offices as well as the Better Business Bureau. This is has been a complete nightmare!!!!

In Jan 2022, I applied and was approved for a loan of $1300.00 with SeedFi. $650 came to me via ACH and $650 was supposed to set aside in a savings account. On Dec 5th at approximately 6 am, I received an email from SeedFi stating my account would no longer be serviced by Seed Fi and that SST would be taking over. After making my payments of $60 every two weeks for almost a year, I had a small balance left of $148.00. I paid that off on Dec 7 (including the 4.95 fee for the online ACH payment). It is now time for me to collect or gain access to my savings totaling $651.88 and SST is holding up the process. I have received several different responses to my inquires from SST, including my funds would be wired to the bank account in which my last payment, that I would be mailed a check within 10 days, now I'm being told it can take up to 30 days to get money owed to me. I don't know what to believe when dealing with this company and with SeedFi. I just want my money so I can give my kids a good Christmas and Jan 7th is not acceptable. I just want what's mine and what I'm contractually entitled to. Between Seed Fi and SST, they need to figure out a better way to get customers what's owed to them.

Oh boy... this has been a nightmare!!!! So I'm here to educate people who maybe experiencing the same issue as me. If you have a Borrow and Grow account with Seed Fi, that no longer exists. Your account is now being serviced by a company called SST. You can reach them at 833-604-0500. Make sure to call from the phone number you had your Seed Fi loan. The system may or may not recognize you. Once you verify your info, press option 5, then option 7 to get to a person. Ask them for your account number so you can register online.
Once you register, you can view very limited account info. Then you can make your payments. Now, if you're like me and you're attempting to pay off your loan, your savings account no longer exist either. You'll have the funds either wired or mailed to you once your payment processes and settles.
This whole transition have been outrageous, but I went through my struggle to possibly help someone else. I hope this information is helpful. I tried to provide the links but Trustpilot wouldn't let me.

Don't borrow from them! On December 5th they got rid of their borrow and grow plan. So basically the money I supposedly would have access to after completing my loan is now gone. They transferred my account to someone else. BEWARE! It is not worth it

They were ok but now some other place call sst handle your loan and I can't make a payment and the people don't answer the phone