I've just purchased a mobile phone from Seentat. Communication was good with written confirmation of order and one progress update. Delivery by DHL was to a secure locker within a shop at my... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
SEENTAT is a user-friendly online e-commerce store based in the United Kingdom. We offer a fast, convenient, and secure online shopping experience with a wide selection of consumer electronics. We sell over 1000 products, including mobile devices, tablets, cameras, smartwatches, and home devices from top brands such as Apple, Samsung, Sony, Canon, Logitech, Google, Xiaomi, Nintendo, and many others through our website. At SEENTAT, you can find a wide range of products that meet your interests, preferences, and financial levels. With our full range of services and support, we believe you can discover, choose, and enjoy high-quality and functional products at reasonable prices. We are always striving to provide our customers with the best consumer electronics, shopping experience, and offers. SEENTAT is committed to providing only quality products. We strive to offer more exciting, caring, and innovative shopping experiences for our customers by providing a diverse range of products and services. We are able to offer great internet prices because we have sourcing teams in the UK, Germany, the US, Hong Kong, and Japan. This allows us to purchase directly from manufacturers at the best possible prices and source 100% authentic and brand-new items globally. SEENTAT has also developed different product experience zones and established a Pro-Team to offer professional after-sales service, taking care of customers' needs throughout the shopping journey and helping them live better, smarter, and happier lives with new technology. We will continue to move forward to achieve our goal of excellence at every level.
85 Great Portland Street First Floor, W1W 7LT, London, United Kingdom
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic speedy service will definitely be ordering from them again, kept informed of my order and tracking details regularly, and there prices are cheaper than most retailers, thankyou very much seentat.

Reply from Seentat.com
⭐️⭐️⭐️⭐️⭐️ 5 Stars
Like so many of us, I was hesitant at first. It’s hard to know who to trust these days—especially when a company promises to save you money on electronics. But from the very beginning, this company proved they were different.
The communication has been constant, honest, and genuinely caring. Every update felt reassuring, like I was actually being looked after rather than just “processed.”
And Kacey… honestly, she has been incredible. Professional, yes—but also kind, patient, and truly understanding. She made the whole experience feel personal, safe, and stress-free.
I’m genuinely grateful, and I can’t recommend Kacey or the company enough.
They’ve earned my trust, and I’ll absolutely be using them again. 😊

Reply from Seentat.com
We purchased a Meta Quest for my sons 9th Birthday it has gone faulty in less than a month. Tried to call several times and emailed. Had no response.
its been 7 days i ordered Sony WH-1000XM5 Wireless Noise Cancelling Headphones
Colour-Black
£189.99
and i still havent even got a delivery update
and dpd still hasnt received my parcel potentially is a scam and they wont refund me or answer my emails too good to be true as they say all say
my name under the purchase is farrah dunbar

Reply from Seentat.com
I ordered a Samsung S25+ and it was a very competitively priced !
very pleased with the prompt service that I received.
I would definitely recommend this company.

Reply from Seentat.com
I ordered an S25+ on a Friday and recieved the phone the following Saturday. The day before I had an email to say it was dispatched and with DPD and then an email from DPD with tracking information. Brand new phone sealed in a box and very good value.

Reply from Seentat.com
Read great things about Seentat. Communication has been great so far, looking forward to receiving my order.

Reply from Seentat.com
I had a great experience. Took 5 days to get a dispatch note as came from the US. Overall from ordering and receiving my phone was 9 days. Got a personal email from a lady called Molly, to let me know about dispatch, and an email from DPD couriers, who said they were waiting for the parcel. Then 2 days later I got a text from DPD with a 1 hour window for delivery. Great service, highly recommend, just need to be patient with communication and delivery, it will happen, will use again.

Reply from Seentat.com
I Wanted an Apple airpad M3...With the 13 inch Screen...The Shown delivered Cost was £633...to Leeds UK...I received a message the next day...my Order was being processed...which was encouraging..as orders coming to UK on Order..from abroad may be a risk...however after my notice of processing..I Was informed 3 days later my order had been Shipped and Could now be tracked via a known delivery Company...My Ipad had to be Signed for.which is normal on a high Value item...On opening The Sealed APPLE IPAD product...perfect..and the reverse of the box..it Shows a 12 month Apple guarantee...Argos..£899...Seentat £633...Basically it worked for me...Saving Money Feels Good...When you know you have actually recieved a bargain...in your HAND.....My new ipad is great...it automatically ..links to my 200W speakers..for Music..MP4s...a nd MP3s for some enjoyment after my Design Work..for which the ipad was required for...I am honestly ...Really pleased !....everything turned out.really good.at my end.....better than..I initially thought...Also the process of Completing my order and making a fast delivery were Important to me...as I had Creative works..to do ASAP on the ipad......I Will definitely buy again with Seentat...Why not save money again !...And now with Confidence...as THE SERVICE ALL ROUND WAS EXCELLENT.. SEENTAT HAS PROVEN..TO BE A TRUSTED SOURCE FOR MANY TECH.. PRODUCTS......Highly Recommended by my Own Experience...AnthonyB...Leeds UK

Reply from Seentat.com
Possibly the most competitive price for these Sony headphones on the web. The other offerings on the site are equally impressive. Communication was functional and I could track item through it's journey. I will always now go to this site first.

Reply from Seentat.com
Cheapest on the market,
Turned up on time,what more could you ask for.

Reply from Seentat.com
hi i placed a order over the weekend i got confirmation then on monday morning i got a email saying order has been processed i looked that up on your site that means it prepared for dispatch and it's wednesday now i häve been calling and emailing you guys constantly not even one ring reply can i get some help please

Reply from Seentat.com
The item I ordered was delivered on time and well packaged. The support team at this company is one of the best I have dealt with giving prompt and clear answers to questions raised. Very nice to deal with a person who has thought about the answer rather than a pre-programmed machine.

Reply from Seentat.com
No customer service despite endless emails and tried calling advertised phone number but nobody answers. Beware not a genuine seller
Like other buyers, I was initially skeptical about this purchase of a Galaxy s25+ phone. But no worries. Comms with the seller were answered fairly quickly. About 6 days elapsed whilst in the ‘processing’ stage (what does that mean?). Once a DHL tracking number was provided, things happened fast. Item dispatched from Hong Kong, via Germany and was with me in a few days. The phone is indeed as described. It’s set up and working well. I successfully registered the phone with Samsung. It’s not clear whether the full Samsung warranty is applicable, but I’m hopeful.
So my advice is to bite the bullet and go for it.

Reply from Seentat.com
I placed an order and tried to cancel it immediately afterward by emailing their support team, but they refused to process the cancellation. Their email responses sound suspicious. I recommend avoiding this website — it appears to be a scam. I’m going to report it to my credit card company.

Reply from Seentat.com
A gem ofva company needed the phone urgemtly. I received it in record tome. The commication os very quick. I will buy again...thanks seentat for a pleasant experieince and an ama,ing mobile phpne

Reply from Seentat.com
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.