I've just purchased a mobile phone from Seentat. Communication was good with written confirmation of order and one progress update. Delivery by DHL was to a secure locker within a shop at my... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Quick and easy ordering, and efficient delivery. Product was Indian version, with non UK charger plug and non UK warranty. P,eased to have them supply a higher spec phone to the one ordered. Se... See more
Company replied
Hi I was sceptical but seeing reviews reassured me. I ordered a Xiaomi mobile and got a good discount compared to buying it on amazon or the Xaiomi store which at times was all sold out. It was brand... See more
Company replied
Brilliant Customer Service from Seentat. Order arrived within week with well packed and brillient. You can trust this supplier. I have purchased Samsung Galaxy 10S Tablet Wifi - Seentat Customer servi... See more
Company replied
Company details
Written by the company
SEENTAT is a user-friendly online e-commerce store based in the United Kingdom. We offer a fast, convenient, and secure online shopping experience with a wide selection of consumer electronics. We sell over 1000 products, including mobile devices, tablets, cameras, smartwatches, and home devices from top brands such as Apple, Samsung, Sony, Canon, Logitech, Google, Xiaomi, Nintendo, and many others through our website. At SEENTAT, you can find a wide range of products that meet your interests, preferences, and financial levels. With our full range of services and support, we believe you can discover, choose, and enjoy high-quality and functional products at reasonable prices. We are always striving to provide our customers with the best consumer electronics, shopping experience, and offers. SEENTAT is committed to providing only quality products. We strive to offer more exciting, caring, and innovative shopping experiences for our customers by providing a diverse range of products and services. We are able to offer great internet prices because we have sourcing teams in the UK, Germany, the US, Hong Kong, and Japan. This allows us to purchase directly from manufacturers at the best possible prices and source 100% authentic and brand-new items globally. SEENTAT has also developed different product experience zones and established a Pro-Team to offer professional after-sales service, taking care of customers' needs throughout the shopping journey and helping them live better, smarter, and happier lives with new technology. We will continue to move forward to achieve our goal of excellence at every level.
Contact info
85 Great Portland Street First Floor, W1W 7LT, London, United Kingdom
- +447706476827
- support@seentat.com
- seentat.com
4.3
Excellent
207 reviews
Replied to 77% of negative reviews
Typically replies within 1 week
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No evidence of purchases provided
They provide no order confirmation communications such as email when placing an order. Rather worrying when you spend a substantial amount and receive no verification of any kind.
November 4, 2025
Reply from Seentat.com
Hi Andrew,
Sorry for any confusion, and we completely understand your concern.
Please check the inbox of the registered email address used for your order, and also review your junk or spam folder, as sometimes system emails may be filtered there.
We’ve double-checked our records and can confirm that all order confirmation and follow-up emails were successfully sent to the registered email.
Thank you for your patience and understanding.
Best regards,
Team Seentat
Excellent communication when contacting…
Excellent communication when contacting them although I do feel the delivery schedule could be improved, their prices are unbeatable
November 3, 2025
Reply from Seentat.com
Hi David,
Thank you so much for your kind words and thoughtful feedback. We’re glad to hear that you were pleased with our communication and found our prices unbeatable.
We appreciate your comment about the delivery schedule and will continue working to improve our shipping process to make it even smoother.
Thanks again for your support, and we look forward to serving you again soon.
Best regards,
Team Seentat
Rog Xbox ally X review
I recently got my ROG XBOX ALLY X and I must say I am really impressed with the purchase. Received my package less than 3-4 days. Came brand new and the customer service responded to my question asap.
October 30, 2025
Unprompted review
Reply from Seentat.com
Hi Elvis,
Thank you so much for your kind words and support. We’re delighted to hear that your ROG Xbox Ally X arrived quickly and that you’re happy with both the product and our customer service.
Enjoy your new device, and we look forward to serving you again in the future.
Best regards,
Team Seentat
Love you, guys!
So happy with this company! Vodafone no longer had the phone I really wanted so I found this company online, not only they changed my phone with a different colour I requested on a WEEKEND right before dispatch from the delivery hub, but delivery itself is super fast also! They work really well behind the scenes, product is brand new and a brand original, I am beyond happy with it and excited I got my hands on it, their prices are decent too. I 100% recommend and will buy again in the future, for sure. Thank you, Seentat! ✨
October 28, 2025
Unprompted review
Reply from Seentat.com
Hi Alexandra,
Thank you so much for your kind words and trust! We’re truly delighted to hear how happy you are with your purchase and that our team could accommodate your colour change request — even over the weekend.
It’s wonderful to know that you received your order quickly and that the product met your expectations. We really appreciate your recommendation and look forward to serving you again in the future.
Enjoy your new phone, and thank you once again for your support!
Best regards,
Team Seentat
Customer service and delivery
Ordered s25 ultra for around £700 which is quite a bit cheaper rrp in UK so fairly pleased with that.
The customer service was spot on,very responsive but don't bother emailing which doesn't really work in my experience use their website and submit enquiry.
I was expecting it to arrive much later but to my surprise it arrived quick from the date of dispatch.
Their tracking number don't work but I don't really care anymore since I got the product quick but that might just be DHL fault.
Overall I do recommend them. Fast customer service and delivery.
Side note think carefully before you buy if you choose to cancel even before dispatch they will take off like 10% of the refund.
October 27, 2025
Unprompted review
Reply from Seentat.com
Hi Raisul,
Thank you so much for your detailed and thoughtful feedback. We’re really pleased to hear that you’re happy with both our pricing and delivery speed, and it’s great to know you found our customer service responsive and helpful.
We appreciate your understanding regarding the tracking and communication process — we’ll continue improving these areas to make future experiences even smoother.
Thank you once again for your support and recommendation. Enjoy your new S25 Ultra, and we look forward to serving you again soon.
Best regards,
Team Seentat
Fantastic and prompt service received…
Fantastic and prompt service received order all seems fine bought another phone after receiving first order.
October 23, 2025
Unprompted review
Reply from Seentat.com
Hi Waseem,
Thank you so much for your kind feedback! We’re thrilled to hear that you had a fantastic and prompt experience with your order, and it’s wonderful to know that you’ve already chosen to shop with us again.
We truly appreciate your trust and support — enjoy your new phones, and we look forward to serving you again soon.
Best regards,
Team Seentat
Fantastic & professional company
Fantastic company. Very professional and no issues with any orders.
October 27, 2025
Unprompted review
Reply from Seentat.com
Hi Dion,
Thank you so much for your kind words and trust in us. We’re delighted to hear that you had a smooth and professional experience with your order.
Your satisfaction means a lot to us, and we truly appreciate your support. Enjoy your purchase, and we look forward to serving you again soon.
Best regards,
Team Seentat
This company is a joke
This company is a joke, the reply times are unacceptable they were not helpful I ordered a Xbox Series S it came broken then when I wanted to send it back they completely ignored my requests to the point I had to get my bank involved to refund me the money
September 14, 2025
Unprompted review
Reply from Seentat.com
Hi Corey,
We’re sorry to hear about your experience and understand your frustration.
According to our records, the returned package did not include the full set of items, which means we are unable to process a full refund due to the diminished value of the incomplete return.
Please contact us via support@seentat.com
so we can review the case in detail and make further arrangements to resolve the issue appropriately.
Thank you for your understanding.
Best regards,
Team Seentat
I simply loved everything
I simply loved everything, I made the purchase on Sunday and it arrived on Friday, they sent me the tracking code, I downloaded the app and tracked the entire shipment. Everything arrived very well packaged
October 24, 2025
Unprompted review
Reply from Seentat.com
Hi Izabella,
Thank you so much for your kind words! We’re thrilled to hear that everything arrived safely and on time, and that you enjoyed the smooth delivery and tracking experience.
We truly appreciate your support — enjoy your new purchase, and we look forward to serving you again soon!
Best regards,
Team Seentat
All went very well for me. But use a good credit card just in case
As many people here I was apprehensive but tempted by prices. A new company with reviews dating only a couple of months, everyone should be vigilant. I used my the most protected credit card and risked it. The phone was shipped within 48 hours, though email warned that it could take 5-7 business days. I guess it was already in stock. The shipping was from Hong Kong. The tracking was good. The phone arrived as it would arrive from any other retailer - sealed, boxed, complete. There was no charger but the phone is officially supplied chargerless, so there was no surprises for me here. All in all a no problem experience for me. Many thanks
October 3, 2025
Unprompted review
Reply from Seentat.com
Hi Elena,
Thank you so much for sharing your detailed experience — we really appreciate your trust and kind words. We’re delighted to hear that everything went smoothly, from the quick dispatch to the safe delivery of your phone.
It’s great to know you’re satisfied with your purchase, and we truly value your thoughtful feedback. Enjoy your new device, and we look forward to serving you again in the future!
Best regards,
Team Seentat
Reply from Seentat.com
Hi Jose,
Thank you for your feedback — we’re glad to hear you’re satisfied with your purchase.
We understand the delivery took a bit longer than expected, and we truly appreciate your patience. We’ll continue working to improve our shipping speed and overall experience.
Enjoy your new product, and we hope to serve you again soon.
Best regards,
Team Seentat
Delivered
They're not hot on communication, with just one email confirming the order and no delivery updates, but the price is right! Dispatched from Hong Kong and arrived within the week...
October 8, 2025
Unprompted review
Reply from Seentat.com
Hi David,
Thank you for your feedback and for sharing your experience. We’re glad to hear your order arrived safely and within the week, and that you found our pricing competitive.
We appreciate your comment about communication and will continue improving our update process to make it smoother for customers.
Enjoy your new purchase, and we hope to serve you again soon.
Best regards,
Team Seentat
Was a little skeptical at first but was…
Was a little skeptical at first but was great in the end.
Delivery service was excellent was sent with DHL express which came in 4 days from shipment.
Packed well and came in pristine condition, phone is also spot on.
Highly recommend!
October 16, 2025
Unprompted review
Reply from Seentat.com
Hi Tom,
We're so pleased to hear you had a great shopping experience! Thank you for taking the time to share it with us.
Best Regards,
Team Seentat
Samsung Galaxy S25 Ultra
I ordered a Samsung Galaxy S25 Ultra, which was very cheap.
However the phone was brand new and arrived quickly.
Overall I was very please with Seentat.
October 8, 2025
Reply from Seentat.com
Hi Ray,
Thanks for your feedback! We’re really glad to hear you found the prices on our site appealing — we always aim to offer great deals for our customers.
Best Regards,
Team Seentat
Great price great delivery 👍
October 8, 2025
Reply from Seentat.com
Hi Charles,
Thank you for the lovely comment! We're pleased you spotted good value with us — we hope to continue being your go-to choice.
Best Regards,
Team Seentat
Very helpfull
October 8, 2025
Reply from Seentat.com
Hi Ravinchandra,
Thank you for the lovely words! We’re delighted our team could assist you well. Your satisfaction is always our priority.
Best Regards,
Team Seentat
Good value and good service
Good value and good service, phone arrived within a short time and was just what I was hoping for. Many thanks.⭐⭐⭐⭐⭐
October 3, 2025
Reply from Seentat.com
Hi Simpson,
Your review made our day! Knowing you enjoyed the overall shopping experience means everything to our team.
Best Regards,
Team Seentat
After seeing some mixed reviews
After seeing some mixed reviews online, I was a little nervous about ordering from Seentat.com, especially because the price for the Bose QC headphones was so low (£139). However, I'm thrilled to report that my experience was completely positive.
The headphones arrived in perfect working order, brand new and exactly as described. I even checked the serial numbers with Bose, and everything was verified as legitimate, including the warranty. It was a massive saving compared to other retailers, and I received a genuine, high-quality product.
October 8, 2025
Reply from Seentat.com
Hi Athul,
Really happy to know you’re satisfied with the product! We carefully select every item to ensure great quality — thanks for noticing!
Best Regards,
Team Seentat
Prompt customer responses
Prompt customer responses, item arrived on time in safe packing.
October 2, 2025
Reply from Seentat.com
Hi Lay,
We’re grateful for your kind review! It’s great to know our service left a positive impression. We're here whenever you need us.
Best Regards,
Team Seentat
Reply from Seentat.com
Hi Mary,
Great to hear your order arrived fast! We know how important prompt delivery is, so we’re glad we delivered as promised.
Best Regards,
Team Seentat
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