SEH BAC - Ipswich Reviews 59

TrustScore 4.5 out of 5

4.6

Olympus Close 1, IP1 5LJ Ipswich, England, GB


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Rated 5 out of 5 stars

I’m in the process of buying windows from SEH BAC And so far the experience has been very good It’s still going through planning as I’m in a conservation area but SEH have taken all the hassle of... See more

Company replied

Rated 5 out of 5 stars

Very happy with price and service. Gav H the installer was very efficient, thorough and cheerful. Exactly how customer facing staff should be. A credit to the company.

Company replied

Rated 5 out of 5 stars

SEHBAC were efficient, capable, and friendly. My new rear porch is better than my wildest dreams. It was built in just a few days and it was strange to see something that had just existed in m... See more

Company replied

Rated 5 out of 5 stars

Recently I had the privilege of dealing with SEH BAC. They put up a proper roof on my conservatory allowing me to have an additional room. From the planning stage right through to the completion, th... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Door Shop
  4. Door Supplier
  5. Glazier
  6. Window Installation Service

About SEH BAC - Ipswich

Written by the company

Browse Our Windows Browse Our Doors Browse Our Conservatories Browse Our Home Extensions Browse Our Roofline Products Browse Our Cladding

SEH BAC are the leading double-glazing installer serving the South East of England. We are one of the longest-serving home improvement providers in the UK, with 50 years’ experience installing to homes and that, combined with our customer commitment, has seen us build up our exceptional reputation amongst homeowners in Essex, Suffolk and beyond. Our multi-award-winning product range includes high-quality windows, doors, conservatories, orangeries and extensions. We are accredited by the relevant industry bodies and associations, meaning you can buy with confidence and be sure that all our products meet strict security, energy efficiency and quality standards.

As recent winners of ‘Best Showroom’ at the Emplas Best Showroom Awards, and ‘Extension Designer of the Year’ at the Ultraframe Awards, and winners of some of the biggest industry awards in the past, including ‘South-East Company of the Year 2019’ and ‘Installation of the Year,’ you can be sure that we are a locally reputable and expert installer.

10 year guarantee

Great materials, fantastic service.

It’s important to be confident of quality when you invest in a product for your home. Quality is at the heart of everything we do, which is why we ensure all our products are of the very best quality. As well as choosing only the best materials, we also treat them to ensure they look their best and as good as the day they were installed for years to come. We’re so confident about our products that will offer a ten year guarantee. We value our customers and care about our workmanship and good reputation. Under the terms and conditions of this guarantee, we’ll be at your service for the next ten years. This guarantee is transferrable subject to an inspection/administration fee.

Contact info

  • Olympus Close 1, IP1 5LJ, Ipswich, England, United Kingdom

  • 0800 666444

4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

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Rated 5 out of 5 stars

Fine job

Since my first meeting with David Jacob’s in the showroom, everything has gone according to schedule, responses to questions received quickly and comprehensively.

Surveyor David Pratt came when expected, very experienced and was able to give us plenty of confidence in the process and timescale.

The two windows (one on the 2nd floor of a 3 storey, one in the ground floor kitchen) fitted by John and Paul. Arrived soon after 8am and left around 6pm working solidly throughout the day. Did a first class job, tidied up after themselves and were polite and courteous.

Everyone we had corresponded with at SEH (including Kim and Stacey) were excellent and had a great customer manner.

Many thanks to all.

June 2, 2025
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Reply from SEH BAC - Ipswich

Thank you for the 5 Star Review! We are thrilled you received the great service we pride ourselves on. Thank you for the kind words we will be sure to pass these along. Kind Regards SEHBAC

Rated 5 out of 5 stars

New door…

Fantastic installation and removal service of our new front door. Product as ordered and looks great. Even the neighbours have commented favourably.

April 22, 2025
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Reply from SEH BAC - Ipswich

Thank you for the 5 Star Review! Enjoy your installation.

Rated 5 out of 5 stars

I had a large kitchen extension built…

I had a large kitchen extension built on the back of my bungalow,I saw a similar shaped building in the Ipswich showroom and I knew that’s what I wanted. Martin came round and did the quotation, it seemed a lot at the time but I’m a great believer in you get what you pay for. It was good to have two project managers coming to the site to make sure everything was going smoothly, Cliff and Kev were on the ball and the building work started earlier than I was told but that was no problem as I knew it would be finished before the winter. The foundations and base work were soon done, Bradley, Mitchell, Charlie and Taylor were there every day, punctual and friendly. The existing bit of extension was soon demolished by Daniel and Joel, who then put the building together. The work that went into that was incredible, the building materials were excellent quality, insulation was amazing. Zak came to do the electrics, he is an excellent electrician, gave me advice on where things should go. Plastering next, Mick and Callum were excellent plasterers. Chris and Tom did most of the finishing off and were always there for anything that needed sorting and are excellent tradesman.
I can’t thank all these tradesmen enough for all their hard work and skills.
I can honestly say I had no stress and problems from start to finish, I’ve never had any building work done before so I was a bit apprehensive at first but having SEH BAC do the whole job was the best decision I made. I absolutely love my extension it’s everything I ever wanted.

March 31, 2025
Unprompted review
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Reply from SEH BAC - Ipswich

Thank you for your 5 Star Review Carol! We’re thrilled to hear that your experience with us has been seamless and we will pass on the lovely words to the team. Enjoy your Installation!

Rated 5 out of 5 stars

Very happy

Friendly turned up on time did a great job

April 18, 2025
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Reply from SEH BAC - Ipswich

Thank you for the 5 Star Review!

Rated 5 out of 5 stars

New External Back Door

New External Back Door
Gavin the SEH fitter was very curtious and efficent. he was a tidy worker and fitted a new external door and surround in my kitchen. There was no damage to existing decor and the new door is excellant.
Ken Brown

April 12, 2025
Unprompted review
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Reply from SEH BAC - Ipswich

Thank you for your 5 Star Review! Enjoy your new door!

Rated 5 out of 5 stars

New Front Door & Glass Side Panel

I have been a customer of SEHBAC for many years now, with many installations being completed. The products used are top quality and this can been seen when compared to other companies. Our latest installation was as shown above in the title. A huge thank you to Gav T that carried out the installation. His workmanship and care to our home is a credit to your company and first class. We are so pleased with how this has transformed our entrance to our home. A big thank you to Martin Dunnitt too. Thank you SEHBAC.

April 9, 2025
Unprompted review
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Reply from SEH BAC - Ipswich

Thank you for the 5 Star Review Roger! Thank you for the kind words about our team we will be sure to pass this along, thank you for your continued custom. Enjoy your new installation.

Rated 5 out of 5 stars

The best in Ipswich, for quality, service and value

I’ve given it about a year before doing this review because I wanted to see how things went with my front door. SEH give the best service before and after you purchase and I would not go anywhere else in Ipswich. They offer a wide range of styles, if you’re not sure they will give you honest advice. Everything is installed to the highest standard, and if you have questions they are always happy to help.

April 15, 2024
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Reply from SEH BAC - Ipswich

Thank you for the 5 Star Review! We are thrilled you received great service throughout as we pride ourselves on our customer service. We hope you continue to enjoy your installation. Kind Regards

Rated 5 out of 5 stars

Excellent company

What a friendly reliable service. From first call to fitting the windows all done with care. The fitters were on time, friendly and tidy. Would be happy to recommend them .

March 10, 2025
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Reply from SEH BAC - Ipswich

Thank you for the 5 Star Review David! We are thrilled you received great service. Enjoy your new Installation.

Rated 5 out of 5 stars

Great staff and service

Great all round. From salesman to installation by Gavin, we were pleased from start to finish. Highly recommended.

March 5, 2025
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Reply from SEH BAC - Ipswich

Thank you for the 5 Star Review! Thank you for the kind words about our team we will be sure to pass these along.

Rated 5 out of 5 stars

A temporary fix

A temporary fix. Stuart made a temporary fix with the window so we did not freeze in the colder weeks which was much appreciated, as we had to wait 3 months for the ful repair to be carried out.

March 4, 2025
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Reply from SEH BAC - Ipswich

Thank you for the 5 Star Review Deirdre!

Rated 5 out of 5 stars

Amazing service levels and quality

We had the windows and 2 doors for our detached house completely replaced this month, we were initially not looking forward to getting quotes, installation etc but from the very start during the quoting process, to follow up calls, to information provided both electronically and also in the post I was incredibly impressed with the knowledge and professionalism at every point of contact. Paul and Tommy the fitters were exemplary, incredibly hardworking and thorough, very professional and polite, working quickly and , always clearing up and checking in with us at each stage to let us know what was happening. The work was undertaken quicker than we anticipated and the finish is astounding, we had 27 year old wooden windows that had seen better days and our house now looks like a new build! The finish and quality is amazing and a couple of really tiny snagging issues were dealt with within 24 hours. A big thanks again the Paul and Tommy for their hard work, especially during cold and wet weather, they made the process so much easier than I thought it would be and I would not hesitate at all to recommend SEHBAC to friends and family.

February 26, 2025
Unprompted review
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Reply from SEH BAC - Ipswich

Thank you for your 5 Star Review Tracey! We’re thrilled to hear that your experience with us has been seamless and we will pass on the lovely words to the team. Enjoy your Installation!

Rated 5 out of 5 stars

Brilliant work

Excellent workmanship really pleased with the standard of work.Cleaned up all mess and left area tidy.

March 3, 2025
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Reply from SEH BAC - Ipswich

Thank you for the 5 Star Review Susan!

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